Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

As a member of the admin/support team, you will play a pivotal role in supporting and maintaining Splunk, contributing to its efficient operation and strategic development, and migrating to a new observability model. Key responsibilities include supporting a 100TB Splunk Enterprise, troubleshooting and resolving issues, identifying opportunities for enhancement, and documenting procedures. Additionally, you may contribute to the development of observability dashboards and configure monitoring and alerting systems. Strong communication skills and the ability to plan, coordinate, and implement changes are essential.

Key Responsibilities:

• Lead day-to-day activities for maintaining Splunk, including setup, ingestion, and reviewing dashboards/reports/alerts.
• Provide support for Splunk administration, monitoring system health, and addressing issues promptly.
• Proficiency in Monitoring Tools, Linux administration, and Splunk administration, including installation, configuration modification, and agent management.
• Develop and understand scripts for managing and supporting a large Splunk environment on Linux.
• Coordinate software version changes and utilize utility tools for system monitoring.
• Contribute to process improvement and additional platform support roles, including software upgrades.
• Lead the team on projects as a primary project organizer.

What you have

Required Qualifications:

• Minimum of 10 years' experience supporting large Splunk Enterprise deployments.
• Expertise in Splunk administration and implementation, Splunk SPL, and Linux administration (RHEL).
• Experience with bash/shell scripting and Python scripting.
• ITIL Certified and familiar with structured environments for problem, change, and incident management.
• RedHat Certified/Admin.
• Bitbucket/GitHub proficient.
• Regex proficient.
• Ability to manage multiple concurrent projects, meet deadlines, and ensure uptime.
• Quick learner with strong adaptability and retention of Splunk and observability knowledge.

Preferred Qualifications:

• Excellent teamwork, communication, and writing skills.
• Industry certifications are desirable.

Key Attributes:

• Disciplined: Efficiently manages resources and advocates for efficiency.
• Overcomes Barriers: Takes responsibility for addressing obstacles to success.
• Delivers Results: Achieves positive outcomes through analysis, judgment, agility, and urgency.
• Relationship Oriented: Builds trusted relationships across various organizational levels.

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.