Job Overview

Join our team in driving a healthier future. Fairview is an award-winning nonprofit health care system with more than 35,000 employees. We are committed to high value health, superior outcomes, and an exceptional experience at a lower cost of care. Based in Minneapolis with clinics, hospitals, and facilities located throughout the state, we deliver care for people at all stages of life, and we serve patients who come to us from a variety of backgrounds.

Passionate, innovative employees are essential to our future as we seek to heal, discover, and educate for longer, healthier lives. Innovations in care delivery include trauma-informed and integrative care, HUB sites where patients can access co-located and integrated behavioral health care, EmPATH (Emergency Psychiatric Assessment, Treatment, and Healing) units, and Recovery Services.

Job Summary:

The Supervisor, Mental Health Admission Specialist, is a critical role within the M Health Fairview Mental Health and Addiction Patient Placement Team. This role will lead the development, implementation, and optimization of policies, procedures, and standard work that support the Behavioral Health Department's strategic initiatives and ability to improve patient flow and proactive capacity management across the M Health Fairview care system. The position oversees the daily operations of the Mental Health Admission Specialist team. The Mental Health Admission Specialist Supervisor must have a strong administrative background to support and lead Mental Health Admission Specialist team members while maintaining continuous situational awareness of system inpatient behavioral units. This position will be a critical driver of administration standardization and integration in support of all external, inter-hospital, and intra-hospital transfers for new patient admissions, direct admissions, and transfers across the system. This includes reviewing system capacity and barriers to patient flow, utilizing an administration foundation to support assessment, problem-solving to drive patient flow and communication of barriers with the appropriate stakeholders in a timely and accurate manner.

Schedule:

Week 1: Monday: 11:00am-7:30pm Tuesday: 7:00am-3:30pm Wednesday: 7:00am-3:30pm Thursday: 3:00pm-11:30 pm Friday: 11:00am-7:30pm Saturday: On-call coverage Sunday: On-call coverage

Week 2: Monday: 7:00am-3:30pm Tuesday: 3:00pm-11:30 pm Wednesday: 11:00am-7:30pm Thursday: 7:00am-3:30pm Friday: 7:00am-3:30pm

Location:

Mobile

Position Overview:

• Manages daily operations of the Behavioral Health Department Patient Placement
• Responsible for human resources management for assigned area(s) to achieve quality service and positive employee relations:
• Implements and communicates Human Resources policies and procedures in a fair and consistent manner.
• Selects top talent, matching organizational needs with appropriate skill sets.
• Conducts timely employee performance appraisals.
• Uses performance management in accordance with applicable policy or union contract to mitigate workplace behavior problems.
• Monitors employee overtime, absenteeism and takes appropriate action to identify and correct issues.
• Provides oversight and ensures completion of training for employees, including orientation, in-services and competency validation in accordance with department and unit standards.
• Plans and approves staff hour schedules according to pre-established parameters.
• Partners in the staffing and scheduling process to balance and maintain schedules to ensure that the business need is met as well as supporting efficiency targets.
• Supports staff development and professional growth.
• Develops, implements, monitors, and evaluates the quality improvement program for the department.
• Responsible for communication within the assigned areas.
• Develops and maintains a healthy, supportive work environment, demonstrating behaviors consistent with service excellence.
• Ensures support of the mission, goals, and objectives of the Behavioral Health Department and M Health Fairview:
• Drive standard work development and implementation to drive toward department and system goals.
• Conducts daily huddles with staff to closely monitor daily operations and resolve/escalate barriers.
• Conducts frequent, timely and appropriate communication through one-to-one sessions and employee rounding.
• Builds relationships with system service line, site and unit leaders.
• Identifies and prioritizes change management needs and approach.
• Delegates appropriate tasks to staff.
• Serves as a role model for staff.
• Maintains quality assessment and quality improvement activities. Monitors productivity and volume data.

Required Qualifications

• Bachelor of Arts in business or healthcare
• 3 years of experience with patient access and flow in a complex, academic health system setting
• 3 years supervisory management experience and previous experience as an assistant nurse supervisor

Preferred Qualifications

• Masters in Business Admin or healthcare
• 5 years of experience with patient transfers and flow in a complex, academic health system setting

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: Fairview Benefits

Compensation Disclaimer

The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status.