POSITION SUMMARY

The Pharmacist Manager is responsible for managing the day-to-day operations of a team of Pharmacists and Technicians. Day-to-day operations include order review and dispensing of specialty medication and related ancillary supplies. Monitors productivity and performance standards, plans and directs workflow and project assignments. Oversees production volume to ensure service standards are met. Identifies and assists in resolving recurring issues impacting team key metrics. Provides input and recommendations for performance management and employee development. Conducts hiring, training and evaluation of staff. Responsible for team’s adherence to corporate attendance and employment policies. Recognizes and recommends operational improvements.

Shift: Monday - Friday 8am - 5pm, with on-call responsibilities

ESSENTIAL FUNCTIONS

• Manage day-to-day prescription dispensing in the fulfillment center.
• Verify prescription information entered in the system by data entry or order entry.
• As Pharmacist-in-Charge, responsible for compliance with all applicable federal and state laws relating to the practice of pharmacy and the supervision of all pharmacy personnel.
• Schedule and monitor staff and day-to-day workflow.
• Develop employee’s skills, evaluate performance and provide feedback.
• Oversees resolution of employee relations.
• Conducts hiring, training and evaluation of staff.
• Develop, track and monitor employees’ compliance to quality, service and production standards.
• Monitor prescription turnaround time so that internal standards and client performance guarantees are met.
• Assist Senior Pharmacy Manager in monitoring costs to ensure compliance with cost to fill goals.
• Address staff concerns and day-to-day operational, system, customer service, quality and professional issues.
• Serve as a point of escalation for issues requiring a higher degree of expertise or discretion to resolve.
• Represents pharmacy operations in cross-functional meetings and projects.
• Other special projects and tasks as assigned.

On-Call Responsibilities

QUALIFICATIONS

• B.S or Pharm.D. in Pharmacy
• At least 3 years' relevant experience
• Home Infusion/Specialty Pharmacy experience preferred
• Prior people management experience preferred
• Pharmacist License in good standing in Utah
• Advanced problem-solving skills and the ability to work collaboratively with other departments to resolve issues.
• PC skills including proficiency in Microsoft Office
• Good organizational ability; Strong attention to detail; Ability to work in fast-paced production environment; willingness to work a flexible schedule based on business needs
• Must be willing to obtain additional state licensures as required by business need

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.