Sr. manager, ta operations

Join our team as a Senior Manager of TA Operations and play a pivotal role in transforming our recruitment infrastructure to support scalable, efficient, and high-impact hiring across the organization. In this leadership position, you will optimize Talent Acquisition workflows, leverage advanced systems like Phenom, Workday, and LinkedIn, and develop innovative recruitment marketing strategies to attract top talent. You will collaborate closely with cross-functional teams—including IT, People Services, MVH BUSCI, and external partners—to identify opportunities for process improvements, automation, and enhanced recruitment capabilities. Your expertise in data and analytics will drive insights that inform strategic decisions, while your leadership in project management will ensure successful implementation of initiatives that elevate our recruitment efforts. This is a unique opportunity to influence talent acquisition at a global level, supporting our mission to build a high-performing, diverse workforce.

KEY RESPONSIBILITIES:

• Operational Strategy & Process Optimization: Map, analyze, and redesign end-to-end TA processes for efficiency and candidate experience. Identify opportunities for automation, standardization, and process improvement. Partner with cross-functional teams (People Services, IT, Compliance, MVH BUSCI, Business Unit TA teams) for process alignment and risk mitigation.
• Workforce Planning Enablement: Collaborate with HR Business Partners, Finance, and business leaders for workforce planning. Contribute to workforce planning tools, data, and frameworks for strategic hiring. Drive annual and quarterly planning cycles to align talent needs with business growth.
• Recruitment Marketing & Employer Brand Activation: Develop and deploy recruitment marketing campaigns and employer brand initiatives. Optimize use of job boards, social media, and digital platforms to grow candidate pipeline. Ensure a consistent and compelling employer brand across all candidate touchpoints.
• Data & Insights: Oversee dashboards and reporting tools for recruiting activity, KPIs, and process adherence. Translate data into actionable insights for decision-making and continuous improvement.
• Project Management: Lead cross-functional projects to improve TA processes, systems, and programs. Drive adoption and change management for new processes and technologies. Monitor and report project status to leadership, highlighting progress and challenges. Evaluate project outcomes for improvement and future initiatives. Manage TA budget process (planning, forecasting, tracking invoices, reporting) with VP.

QUALIFICATIONS/EXPERIENCE:

• Bachelor’s degree in human resources, business, or a related field (or equivalent experience).
• 5+ years of experience in talent acquisition or recruiting operations.
• 2+ years of experience in a people leadership role.
• Proven experience in project management, process improvement, and optimization.
• Proficiency with MS Office, Workday, Phenom, and LinkedIn Recruiter.

Additional Information:

Compensation is negotiable based on education, experience, and other relevant credentials. The US base salary range for this full-time position is $129,000 - $150,000. Our salary ranges are determined by role, level, and location. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only. If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits:

We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com. A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From primary care to emergency, urgent and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 500 who are board-certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care. The future of veterinary medicine is in our hands. Join us.