Sr. manager - pm

Job Details

Job Location: Fort Worth, TX 76177

Position Type: Full Time

Education Level: 4 Year Degree

Job Category: Installation - Maint - Repair

Position: PM Sr. Manager

Department: EUS000

Company: WUS

Location: Houston, TX

Overseas Assignment: On-site engineering/business support

Reports To: Jeffrey Chiu

Position Summary

Local hire on-site representative to support customer (Apollo) located in Houston, TX

Key Responsibilities

• Immediate Customer Complaint Resolution: Provide on-site troubleshooting at the first instance when customers encounter unexpected hardware, mechanical, or software issues during verification and assembly; report findings back to RD for analysis and resolution.
• Early-Stage Business Intelligence Gathering: Conduct regular face-to-face meetings with customer EPMs, Strategic Sourcing teams, and project executives to align with the customer's future product roadmaps and order intentions.
• IUR Allocation & Control: Manage the inventory of IURs within customer side, including component replacement and rework (such as HPM and material replacement verification).
• Ad-hoc Local Support

Qualifications

Education: Bachelor's degree or higher

Experience: 5+ years of experience in the electronics industry

Technical Skills: Program management, cost structure

Language & Communication: Fluent in both English and Chinese

Preferred Qualifications:

N/A

Additional Requirements

Familiar with traditional/AI server design, MFG, cost structure

Flexible working hours for meeting with customer and HQ in different time zone.

Regular trip back to HQ for product update and training

Equal Employment Opportunity Statement

Wistron InfoComm USA Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected under applicable law.