Sr legal receptionist & switchboard | 26660

Summary Manager Job Description

Pay rate is $20. Must be vaccinated by customer request. See, in documents, for chosen candidate we will need this for badging on site. Must complete and return for badging once compliant and prior to start.

Answering inbound calls via Office Receptionist Desk. Greet and direct office visitors, schedule and set up conference room meetings, update daily activities via spreadsheets, route calls as instructed. Walking throughout the office periodically and no lifting beyond 50#.

Must be proficient in Microsoft Office Suites and excellent communication both verbally and in writing. Customer service in a professional office space. Resume must reflect working experience of Reception in last 3 years. Seeking a career-oriented person who wants to grow and has computer skills coupled with customer service skills. Must be professional and ability to communicate via email, verbal and in writing in a professional manner at all times. Dress code is Business professional.

Report to DLA Piper 1201 North Market St Ste 2100, Wilmington, DE 19801. Parking is not free.

Shift timings

8:00 am to 5:00 pm (Mon to Fri)

Job Type

Temp to Engage

Roles & Responsibilities

Provides exceptional service within a Legal office/environment by greeting/assisting all visitors and answering and handling incoming calls for the customer/business. Also performs administrative duties as necessary. Maintains utmost professionalism and willingness to assist the Legal customers to include but not limited to law partners, paralegals and legal administrative assistants with value-added services.

Meets and greets all visitors and employees to the firm, providing them a professional welcome, going above and beyond in their service approach. Schedules meeting rooms, ensuring that each conference room has the necessary supplies, beverages, video conferencing etc. prior to the clients meeting times. Answers all incoming telephone calls made to the firm, by following firm/Ricoh phone etiquette expectations and ensuring communication at a professional level.

Engages in company and community service events or firm initiatives, philanthropies. Performs light clerical/admin asst duties: Performs a broad range of clerical duties that require knowledge of legal procedures and terminology as required. Prepares documents, maintains files and calendars, schedules appointments and meetings as required. Prepares legal documents and correspondence from draft or dictated text as required. Manages calendars and assists in meeting deadlines as required.

Provides light housekeeping duties, maintaining an organized work space. Provides “value added” services as approved by Site Manager/Supervisor. Builds professional relationships with clients as well as employees within the firm. Educates themselves on the firm culture, the key people, the roles of those key people and assimilates themselves into the culture. Understands firm culture and expectations in regards to greeting clients and other visitors to the firm.

Maintain proper visitor and guest security procedures as laid out by Ricoh and the firm. Monitors whereabouts of attorney’s and staff in order to appropriately handle telephone calls, visitors and/or questions. Serve as firm concierge in regards to guests, clients and staff, familiarizing themselves with the area, restaurants, coffee houses etc. Maintain professional appearance and cleanliness of firm lobby. Orders supplies when necessary, organize supply room, supply closets etc. Performs light hospitality when necessary, coffee, water, order food, drinks. May be responsible for assisting with issuing and keeping track of customer property (ID badges, cellular phones, phone/address book, Company directory, etc.). Performs other duties as assigned.

Required Skills

Greeting/assisting receptionist