Job Title

Senior Accounts Receivable & Collections Analyst, SRS

At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.

Azenta Life Sciences is a global leader in the life sciences space with offices and operations worldwide. We are a market leader in automated bio sample management solutions and genomic services across areas such as drug development, clinical and advanced cell therapies for the industry's top pharmaceutical, biotech, academic and healthcare institutions globally. Within Azenta, the Sample Repository Services (SRS) business provides industry-leading biobanking, sample storage, logistics, laboratory services, and specimen management solutions that help customers safeguard and maximize the value of their critical biological materials.

How You’ll Add Value:

The Senior Accounts Receivable & Collections Analyst will improve cash collection and help transform the SRS collections function. This experienced individual contributor will own a customer portfolio, resolve complex past-due balances, and build more effective processes for prioritizing accounts, managing disputes, forecasting receipts, and reporting results. Working with Finance, Billing, Commercial, Project Management and Operations, you will identify why invoices go unpaid and drive corrective action. Success requires hands-on collections expertise, sound judgment, and demonstrated experience turning recurring problems into lasting process improvements.

What You’ll Do:

• Collections and Customer Account Ownership: Own collection activity for an assigned business-to-business customer portfolio; prioritize accounts by aging, balance, risk, and payment history to improve cash flow and reduce overdue receivables.
• Dispute Resolution and Business Partnership: Lead resolution of complex disputes involving purchase orders, pricing, service documentation, customer portals, or billing accuracy; coordinate internal owners and drive timely closure.
• Process Improvement and Financial Transformation: Assess current collections practices and implement consistent account segmentation, outreach cadences, escalation paths, dispute tracking, and standard operating procedures.
• Cash Forecasting Reporting and Controls: Prepare portfolio-level cash collection forecasts based on open invoices, customer commitments, and dispute status; explain actual receipts versus forecast.

What You’ll Bring:

Required Qualifications

• Minimum of 5 years of progressive experience in business-to-business collections, accounts receivable, or credit and collections, including direct ownership of complex customer portfolios.
• Demonstrated success improving collections processes, with measurable results such as lower past-due balances, faster dispute resolution, improved cash forecasting, or reduced manual effort.
• Strong understanding of the invoice-to-cash process, including billing, payment terms, account reconciliation, deductions, dispute management, and cash application.
• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field, or an equivalent combination of relevant education and professional experience.

Preferred Qualifications

• Experience with Oracle ERP and reporting or automation tools such as Tableau, Power BI, or Excel Power Query.
• Experience in life sciences, healthcare, or another complex business-to-business services environment with recurring and project-based billing.

Join us and help enable life‑changing discoveries by keeping critical life science systems running reliably—every day.

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*This position is currently not eligible for any employment sponsorship.*

If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at Recruiting@azenta.com for assistance.

Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.