SPECIALIST, CLIENT ACCOUNT MANAGEMENT (NORTHEAST)

Business Development and Account Management | Client Account Management

Same job available in 25 locations

• Birmingham, Alabama, United States
• Boise, Idaho, United States
• Cincinnati, Ohio, United States
• Cleveland, Ohio, United States
• Columbus, Ohio, United States
• Des Moines, Iowa, United States
• Hermitage, Tennessee, United States
• Indianapolis, Indiana, United States
• Jacksonville, Florida, United States
• Kansas City, Missouri, United States
• Louisville, Kentucky, United States
• Mechanicsburg, Pennsylvania, United States
• Memphis, Tennessee, United States
• Nashville, Tennessee, United States
• New Orleans, Louisiana, United States
• Omaha, Nebraska, United States
• Pittsburgh, Pennsylvania, United States
• Salt Lake City, Utah, United States
• San Antonio, Texas, United States
• St. Louis, Missouri, United States
• Tallahassee, Florida, United States
• Tampa, Florida, United States
• Tempe, Arizona, United States
• Tulsa, Oklahoma, United States
• Wichita, Kansas, United States

POSITION SUMMARY

We’re looking for an autonomous self-starter with outstanding organizational and program management skills – a strategic thinker who’s also a natural collaborator. As a Client Account Manager (CAM) in Deloitte’s Government and Public Services Industry, you’ll work with senior leaders on some of our most important accounts – helping our teams build relationships, win projects and deliver work.

Work you'll do

As a Specialist, Client Account Management on the Client Excellence team, you will be responsible for:

• Coordinating financial analysis, reporting, opportunity tracking, and internal account reporting to support account performance and delivery excellence
• Supporting account strategy execution, leadership meetings, relationship assessment activities, and targeted client programs that advance account plan objectives
• Developing, tailoring, and coordinating account materials, content, and events in support of account leaders, pursuits, proposals, and client relationship strategy
• Managing cross-functional account operations, including risk and compliance coordination, procurement support, contract management activities, onboarding and offboarding support, and team communications
• Analyzing market, client, and competitive intelligence and identifying process improvement or automation opportunities that support profitable account growth and efficient delivery

A successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to provide clear guidance to others

The team

At Deloitte, clients are at the heart of everything we do. As a part of Client Excellence, the CAM program is comprised of professionals who are dedicated to providing our most important client accounts with streamlined, cross-functional support. CAMs, like other Deloitte practitioners, are aligned to an industry.

Qualifications

Required:

• Bachelor’s degree
• 4+ years of experience in account management, consulting, or both
• 4+ years of experience in project management
• 2+ years of experience managing multiple concurrent tasks and priorities
• 2+ years of experience using Microsoft Office applications, including PowerPoint and Excel
• Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

• Experience working in a professional services environment
• Experience supporting business development, pursuits, or proposal development
• Experience working with government or public sector clients
• Experience developing presentations, reports, or account materials for senior stakeholders
• Experience coordinating account operations, meetings, or team communications
• Experience supporting account planning through market, client, or competitive intelligence analysis

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $69,400 to $115,700.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Our purpose

Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 368179

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