Social events catering sales manager

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Social Events Catering Sales Manager

Kalahari Resorts & Conventions is seeking a Social Events Catering Sales Manager. In this role, you will be responsible for selling, coordinating, and servicing social events throughout the resort, including weddings, proms, anniversary celebrations, baby showers, birthday parties, quinceañeras, mitzvahs, rehearsal dinners, and other special occasions. You will manage the full sales cycle from prospecting and contracting through event detailing, onsite support, and post-event follow-up while serving as the primary liaison between clients and resort departments.

As part of our leadership team, you'll embody our Promise to Lead with Love by building meaningful relationships with guests, supporting associates, and creating memorable event experiences. You'll help drive revenue growth while ensuring every event is planned and executed with exceptional attention to detail and outstanding customer service.

Key Responsibilities

• Prospect, develop, and maintain relationships with new and existing clients through phone calls, email outreach, referrals, networking, and in-person
• Sell and service social events, including weddings, proms, birthday parties, anniversary celebrations, baby showers, mitzvahs, quinceañeras, and other social
• Manage the full sales cycle, including lead qualification, proposals, contracts, event detailing, onsite support, and billing
• Coordinate private dining reservations and special celebrations within resort
• Conduct site visits and property tours while identifying opportunities to maximize event revenue through food, beverage, room rental, and related
• Collaborate with banquet, restaurant, culinary, conference services, and other resort teams to ensure seamless event
• Prepare and communicate banquet event orders, event details, group information, and updates to operational teams in a timely
• Participate in sales meetings, maintain activity and booking goals, and promote repeat business through strong client

What We’re Looking For

• High school diploma or equivalent is
• Two years of catering or event sales experience is preferred, ideally in a large resort, hotel, or convention
• Proven success in developing, soliciting, and closing group or event business is
• Strong verbal and written communication skills with the ability to build rapport, identify client needs, overcome objections, and close sales
• Proficiency with Microsoft Word, Excel, PowerPoint, and sales or booking systems is
• A broad understanding of the events industry and hospitality operations, including hotels, resorts, restaurants, and catering services, is
• Must be flexible to work evenings, weekends, and holidays as business demands require

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.