Shuttle assistant manager - ukhc

Position: Shuttle Services Assistant Manager

Location: UK Healthcare - 110 Transcript Ave.

Schedule: Shifts will vary and may include weekends

Pay: $18.50/hour Must be able to work weekends

The Assistant Manager ensures the safe and efficient parking operations, while delivering service that exceeds our customer/client’s expectations. The Assistant Manager is responsible for assisting the Operations Manager in all aspects of operating the parking facility including: staff management, revenue control, safety, and client relations.

Please note: Applicant must have experience operating shuttles.

Key Responsibilities

• Assist in the supervision of location staff including delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards.
• Provide support to Operations Manager in regard to hiring, onboarding, scheduling, and training new employees. This may include but is not limited to operating CDL and Non CDL shuttles.
• Assist Operations Manager in preparing daily, weekly, and monthly operating reports and schedules as required.
• Fill in to provide coverage for front line positions, as needed.
• Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests.
• Immediately respond to reports of accidents, incidents or safety concerns.
• Communicate professionally at all times with guests, client, and teammates.

OTHER DUTIES:

Please note this job description is not designed to cover or contain an all-inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.

Skills, Knowledge and Expertise

• At least 18 years of age
• Excellent customer service and communication skills
• Ability to verbally communicate with guests
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Driving CDL & Non CDL shuttles

Benefits

Join our team and enjoy an outstanding benefits package, including: (Full Time Only)

• Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
• Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
• Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
• Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.

(Part Time)

• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
• Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.