Service Manager

Beckley Chevrolet | Beckley, WV

Beckley Chevrolet is seeking an experienced, results-driven Service Manager to lead our Fixed Operations department. This is an outstanding opportunity for a proven leader who has a track record of driving profitability, delivering exceptional customer service, and building high-performing service teams. We are looking for someone who has demonstrated success managing a dealership service department —someone who understands the importance of technician productivity, advisor performance, customer retention, and operational excellence.

What We're Looking For

• Proven experience as a Service Manager in a franchised automotive dealership
• Strong knowledge of Fixed Operations, including service profitability, technician efficiency, workflow management, and customer satisfaction
• Ability to lead, motivate, and develop service advisors, technicians, and support staff
• Excellent communication, leadership, and organizational skills
• A commitment to delivering an outstanding customer experience while achieving department goals
• Experience with dealership management systems and manufacturer processes

Preferred Qualifications

• General Motors dealership experience is a significant advantage
• Strong understanding of warranty administration, fixed operations reporting, and dealership KPIs
• History of improving customer satisfaction scores and department performance

What We Offer

• Competitive compensation package with performance incentives
• Health, dental, and vision insurance
• Paid vacation and holidays
• 401(k) with company match
• Ongoing training and professional development
• The opportunity to lead a growing service department with a respected Chevrolet dealership

If you are a proven Service Manager who is passionate about leadership, operational excellence, and building a winning team, we'd like to hear from you. Apply today and become part of the Beckley Chevrolet team. Confidential inquiries are welcome.