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  4. Service Manager

Onsite Service Manager jobs in Cleveland, Ohio, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

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Aug 23, 2025

Service Manager On-Site — Cleveland Opportunities Await

Cleveland businesses are actively seeking a dedicated service manager to lead daily operations and enhance customer satisfaction. This on-site role offers 26 open positions for professionals ready to make an immediate impact in a fast-paced, service-driven environment. With demand rising across Ohio, this is an excellent time to explore service manager jobs in Cleveland and take the next step in your career.

The ideal candidate brings strong leadership, organizational, and communication skills to the table, along with a proven ability to manage teams and streamline workflows. Employers looking to hire a service manager typically value problem-solving abilities, customer service expertise, and a solid understanding of budgeting and scheduling. Familiarity with service management software and a hands-on approach to staff development are also highly desirable traits that set candidates apart in this competitive field.

On-site work remains the standard for service manager positions, as the role requires direct oversight of staff, equipment, and customer interactions. Cleveland's growing commercial and industrial sectors continue to fuel steady demand for skilled service managers, making this a promising market for long-term career growth. Companies throughout the region are expanding their service departments, creating consistent opportunities for hands-on leaders who thrive in dynamic workplace settings.

If you're ready to advance your career, now is the perfect time to explore current service manager vacancies and connect with employers who value strong leadership. Global Work AI features a range of service manager positions tailored to your experience and goals. Start browsing today and discover how your next opportunity in Cleveland could be just a click away.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What does a service manager do on a daily basis in Cleveland?

    In Cleveland, a service manager usually starts by reviewing schedules, customer requests, and team assignments, then checks service quality and workflow across the site. The role often includes coaching staff, handling escalations, coordinating with operations or parts teams, and making sure work orders move efficiently. Because many employers in Ohio still rely on in-person service delivery, strong communication and quick problem-solving matter every day. For anyone comparing service manager jobs in Cleveland, it helps to look at how employers balance customer satisfaction, staffing, and response times.
  • What skills and qualifications are required for a service manager job?

    Employers hiring a service manager in Cleveland typically look for a mix of leadership, customer service, and operational know-how. A background in managing teams, tracking service metrics, and resolving client issues is often expected, along with solid computer skills and clear communication. Many Ohio employers prefer candidates with experience in scheduling, budgeting, or field support, while some roles ask for an associate’s or bachelor’s degree in business or a related field. Strong organization and calm decision-making can help you stand out when reviewing current listings.
  • What are the most common responsibilities for an on-site service manager in Cleveland?

    Day-to-day work often centers on keeping the location running smoothly. In an on-site service manager role in Cleveland, that can mean overseeing staff performance, approving work plans, responding to client concerns, and confirming that service standards are met in person. Many employers also expect inventory checks, safety compliance, and coordination with vendors or technicians. Since this is an on-site position, visibility and fast response time are especially important. Comparing these duties with similar management roles can help you judge fit before applying.
  • What industries in Cleveland hire service managers, and how do the duties differ by industry?

    Cleveland employers in healthcare, automotive service, facilities management, hospitality, and equipment repair often recruit service managers. The core leadership function stays similar, but the setting changes the focus: healthcare may emphasize patient support and compliance, automotive roles lean toward repair timelines and parts flow, while hospitality centers on guest experience and staffing. In facilities or industrial environments, safety, maintenance coordination, and vendor oversight become more prominent. Because the city has a broad mix of service-driven businesses, it is useful to compare postings by sector and note which duties match your background.
  • What is the average service manager salary in Cleveland?

    Pay for a service manager in Cleveland, Ohio, varies by industry, company size, and years of experience, but local salaries often fall in the mid-range for supervisory roles. Many job boards and labor-market reports show earnings that can span from the mid-$50,000s into the low $80,000s, with bonuses or overtime possible in some sectors. Healthcare, technical service, and industrial employers may offer different packages, so total compensation matters as much as base pay. Checking current Cleveland listings is the best way to compare wages and benefits by employer.
  • What should I expect during an on-site service manager interview in Cleveland?

    Interviews for an on-site service manager position in Cleveland usually focus on leadership style, customer handling, and how you manage daily operations in person. Expect questions about staffing challenges, service recovery, scheduling, and examples of improving efficiency or satisfaction. Some employers also use scenario-based prompts to see how you would respond to a delayed repair, an upset client, or a team shortage. Because the role is site-based, interviewers may pay close attention to presence, professionalism, and adaptability. Reviewing the company’s service model can help you prepare more confidently.
  • What career growth opportunities are available for a service manager in Cleveland?

    Career paths for a service manager in Cleveland often lead to senior operations, branch management, regional support, or department director roles. With experience, professionals may move into higher-level supervision, process improvement, or customer experience leadership, especially in larger Ohio employers. Some people also pivot into specialized areas like facilities, technical operations, or account management. Advancement usually depends on results, team development, and the ability to improve service metrics over time. If long-term growth matters, it can help to compare postings that mention leadership tracks or broader operational scope.

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26 jobs found

  • Arby's

    Arby's

    11 days ago

    Shift manager

    We’re glad you’re here. You may know us as the brand with Roast Beef and Curly Fries – but we are also crafting incredible career opportunities. You’re in the right place if you’re here for benefits...

    onsite, Cleveland, OH, United States
    $30k – $34k/yrFull TimeJunior (<2 years)
  • Bluebird Network

    Bluebird Network

    12 days ago

    Supervisor, it support

    Primary Responsibilities Supervise and manage the IT Support department, including hiring, training, and evaluating IT staff. Develop and implement IT Support policies and best practice guidelines....

    onsite, Cleveland, OH, United States
    Full TimeLead / Manager
  • Tailored Brands

    Tailored Brands

    12 days ago

    Customer service representative part time

    For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer...

    onsite, Cleveland, OH, United States
    $28k – $35k/yrPart TimeJunior (<2 years)
  • Accenture

    Accenture

    12 days ago

    Finance reinvention – financial services senior manager, epm

    We are: Finance Reinvention and we help the world's leading Financial Services organizations reinvent finance with AI at the core. We provide end-to-end services — from strategy through delivery and...

    onsite, Albany, NY, United States
    $113k – $338k/yrFull TimeSenior (5+ years)
  • THE KENAN ADVANTAGE GROUP

    THE KENAN ADVANTAGE GROUP

    12 days ago

    Dispatcher ii

    Job Details: Job Location: 96 Cleveland OH - Cleveland, OH Position Type: Dispatch Salary Range: Undisclosed Travel Percentage: Negligible Job Shift: Salary Job Category: IC1 Position Summary This...

    onsite, Cleveland, OH, United States
    Full TimeJunior (<2 years)
  • American Road Group

    American Road Group

    13 days ago

    Service writer - rock n roll city harley-davidson

    American Road Group is seeking a Service Writer at Rock N Roll City Harley-Davidson in Cleveland, OH! Act as a liaison between Harley-Davidson customer and service technician, documenting concerns...

    onsite, Cleveland, OH, United States
    $45k – $100k/yrFull TimeJunior (<2 years)
  • Millennia Housing Management

    Millennia Housing Management

    13 days ago

    Guest relations supervisor/ room controller

    Position Overview The Guest Relations Supervisor / Rooms Controller ensures that guests have a positive experience during their stay. The position involves overseeing and coordinating all aspects of...

    onsite, Cleveland, OH, United States
    Full TimeJunior (<2 years)
  • World Group

    World Group

    14 days ago

    Fleet manager

    About World Group: World Group was founded over 60 years ago as a pioneer in vessel agency services on the Great Lakes. Today, we are home to a portfolio of globally trusted brands that deliver...

    onsite, Cleveland, OH, United States
    Full TimeJunior (<2 years)
  • Accenture

    Accenture

    15 days ago

    Servicenow technology delivery lead manager

    We Are: A global professional services organization, which includes being a vital services partner to the world’s major cloud providers — ServiceNow, AWS, Azure, Google, and others. Choose Accenture...

    onsite, Albany, NY, United States
    $94k – $266k/yrFull TimeLead / Manager
  • True North

    True North

    16 days ago

    Assistant manager in training

    Job Description Job Title: Assistant Manager Department: Operations Reports To: Store Manager Exemption Status (FLSA): Non-Exempt Job Summary: The Assistant Manager oversees daily store operations,...

    onsite, Cleveland, OH, United States
    Full TimeNo Skills
  • Subway (CrossAmerica Partners)

    Subway (CrossAmerica Partners)

    17 days ago

    Food service manager in training

    Now Hiring- Food Service Store Manager In Training Previous management a must Weekly pay Full benefits Valid driver’s license Required GED or high school diploma required Some travel to other store...

    onsite, Cleveland, OH, United States
    $40k/yrFull TimeJunior (<2 years)
  • Kaufman Container

    Kaufman Container

    17 days ago

    Sales support coordinator

    Sales Support Coordinator Reports to Sales Support Team Lead Job Description Provide excellent sales and customer support to specific account base. Responsible for customer service and purchasing...

    onsite, Cleveland, OH, United States
    Full TimeJunior (<2 years)
  • Accenture

    Accenture

    17 days ago

    Utilities asset & work management transformation manager

    We Are: Accenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at...

    onsite, Albany, OR, United States
    $79k – $294k/yrFull TimeSenior (5+ years)
  • Cleveland-Cliffs

    Cleveland-Cliffs

    18 days ago

    Shift manager maintenance hvac

    Location: Cleveland, OH Cleveland‑Cliffs Steel has an immediate opportunity for an Shift Manager Maintenance HVAC in the Plant Services & Logistics department at the Cleveland, OH facility. This...

    onsite, Cleveland, OH, United States
    $70k – $110k/yrFull TimeJunior (<2 years)
  • Mazzella Lifting Technologies

    Mazzella Lifting Technologies

    19 days ago

    Service manager

    At Mazzella, we're more than just a company – we're a family. With over 1,200 employees and 40 locations, we lead the industry with humility and dedication to our people. When you join us, you become...

    onsite, Cleveland, OH, United States
    $75k – $110k/yrFull TimeJunior (<2 years)
  • Dollar Tree

    Dollar Tree

    19 days ago

    Assistant manager i-2

    We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with...

    onsite, Cleveland, OH, United States
    $27k – $28k/yrPart TimeNo Skills
  • Dollar Tree

    Dollar Tree

    19 days ago

    Assistant manager i-1

    We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with...

    onsite, Cleveland, OH, United States
    $27k – $28k/yrPart TimeNo Skills
  • Deloitte

    Deloitte

    19 days ago

    Service strategy manager – technology industry

    SERVICE STRATEGY MANAGER – TECHNOLOGY INDUSTRY Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Spencer Gifts

    Spencer Gifts

    22 days ago

    Returning store manager - spirit

    Hourly rate ranges from $19.50 - $20.50 per hour and is dependent upon qualifications and experience. Benefits include: Year End Bonus, Tear Down Premium Pay Program, Retention Pay Program. All Bonus...

    onsite, Cleveland, OH, United States
    $39k – $41k/yrPart TimeJunior (<2 years)
  • Deloitte

    Deloitte

    22 days ago

    Service strategy senior manager - consumer

    SERVICE STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, Georgia, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Towne Park

    Towne Park

    22 days ago

    Area manager cleveland clinic district

    About Towne Towne is an exceptional arrival through departure experience company. With its best-in-class parking and hospitality solutions and its fully integrated technology platform, we deliver...

    onsite, Cleveland, OH, United States
    $115k – $125k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    22 days ago

    Services strategy manager – consumer

    SERVICES STRATEGY MANAGER – CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, Georgia, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    22 days ago

    Services strategy senior manager - technology, media & entertainment

    SERVICES STRATEGY SENIOR MANAGER - TECHNOLOGY, MEDIA & ENTERTAINMENT Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    22 days ago

    Services strategy senior manager - consumer

    SERVICES STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, Georgia, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Accenture

    Accenture

    24 days ago

    Public service - higher education management consulting senior manager – transformation lead

    Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to...

    onsite, Albany, NY, United States
    $113k – $338k/yrFull TimeSenior (5+ years)
  • Accenture

    Accenture

    24 days ago

    Public service - higher education management consulting manager

    Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to...

    onsite, Albany, NY, United States
    $94k – $294k/yrFull TimeLead / Manager

10,000,000+ more jobs available!