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  3. Service Manager

Onsite Service Manager jobs in Ohio, USA

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Service Manager Jobs in Ohio — On-Site Opportunities for Skilled Leaders

Ohio's growing service industry continues to create strong demand for experienced professionals ready to lead teams and drive customer satisfaction. This on-site role offers 215 open positions for candidates seeking service manager jobs in Ohio, working directly within dynamic, fast-paced environments. Employers across the state are actively looking to hire a service manager who can balance operational efficiency with exceptional client service.

Successful candidates typically bring strong leadership, communication, and problem-solving skills, along with a solid understanding of scheduling, budgeting, and staff development. Familiarity with customer relationship management tools and service software is highly valued, as is the ability to coordinate across departments to maintain smooth operations. Employers often seek individuals who can train and motivate teams while maintaining high standards of quality and accountability in daily service delivery.

On-site service manager positions in Ohio typically involve hands-on oversight of daily operations, direct collaboration with staff, and close interaction with customers to ensure satisfaction and efficiency. The regional market shows steady hiring activity, particularly in automotive, retail, and hospitality sectors, where in-person leadership remains essential. Companies value professionals who can adapt quickly to on-site challenges and maintain consistent service quality across shifts and locations.

If you're ready to take the next step in your career, explore current service manager vacancies and discover how your leadership skills can make an impact. Global Work AI connects motivated professionals with top employers offering rewarding, on-site service manager positions across Ohio. Start your journey today and find the opportunity that fits your goals.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for a service manager in Ohio?

    In Ohio, a service manager role often pays around the mid-$60,000s to low-$80,000s annually, depending on industry, location, and experience. Compensation can run higher in larger metro areas such as Columbus, Cleveland, and Cincinnati, especially in sectors with complex customer support or field operations. Total pay may also include bonuses, overtime, or profit-sharing. To judge an offer well, compare salary with schedule demands, team size, and benefit packages across current Ohio listings.
  • What skills and qualifications are needed for a service manager role?

    Employers in Ohio usually look for a blend of leadership, customer service, and operational know-how. Strong communication, scheduling, conflict resolution, budgeting, and performance coaching are common must-haves for a service manager. Many companies prefer candidates with a high school diploma at minimum, while an associate’s or bachelor’s degree can help in competitive markets. Backgrounds in automotive, HVAC, equipment repair, hospitality, or field service are often valued, so it helps to compare related roles and credentials.
  • What does a service manager do day to day?

    A typical day involves balancing people, process, and client needs. The service manager may review work orders, assign technicians, answer customer concerns, monitor deadlines, and track service quality. In an on-site setting, there is also time spent walking the floor, checking equipment, and resolving issues as they arise. The job can shift quickly, so candidates who understand both team leadership and hands-on operations tend to do well. Reviewing recent Ohio job posts can show how duties vary by employer.
  • What are the main responsibilities of a service manager on-site?

    On-site service manager duties usually center on keeping operations running smoothly in real time. That can include supervising staff, making sure safety rules are followed, coordinating repairs or service calls, and handling customer escalations before they grow. In Ohio businesses, employers often expect this role to support quality control, staffing, training, and productivity tracking as well. Because the work happens in person, visibility and quick decision-making matter, so it helps to compare how different employers define the position.
  • What types of companies hire service managers in Ohio?

    A wide range of employers in Ohio hire service manager talent, from dealerships and fleet operations to HVAC contractors, manufacturing firms, hotels, healthcare providers, and equipment service companies. Some organizations use the title for customer-facing support leadership, while others apply it to field operations or maintenance teams. Larger cities and industrial regions often offer more openings, but smaller markets may have steady demand too. Checking local industry clusters can help you narrow which employers match your experience.
  • What should I expect from the hiring process for a service manager job?

    Most hiring processes start with an application review, followed by one or more interviews focused on leadership style, customer handling, and operational judgment. In Ohio, employers may also ask for examples of scheduling, budgeting, conflict resolution, or team development. For on-site roles, a tour of the facility or a meeting with frontline staff is common. Some companies include background checks, reference calls, or skills assessments. It is useful to prepare examples tied to measurable results and compare interview steps across listings.
  • What career growth opportunities can a service manager pursue?

    This path can lead to broader leadership roles such as operations manager, regional service director, branch manager, or general manager. In Ohio, experience in an on-site service manager position can also open doors in training, process improvement, vendor management, or customer success leadership. Workers who build strong metrics, staff development, and cross-department communication skills tend to move faster. For some industries, added certifications in project management, safety, or technical systems can widen options, so it is smart to review related career tracks.

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215 jobs found

  • Rumpke Waste & Recycling

    Rumpke Waste & Recycling

    2 days ago

    Customer service manager

    Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions...

    onsite, Colerain Township, OH, United States
    Full TimeLead / Manager
  • Bowling Green State University

    Bowling Green State University

    7 days ago

    Help desk, office assistant - campus services

    Summary Service Desk (Office Assistant) assist the full-time Service Desk staff in the daily operation of the Service Desk. The Service Desk Office Assistant works under the supervision of the...

    onsite, Main Campus (BG), OH, United States
    $22k/yrPart TimeNo Skills
  • Sheetz, Inc

    Sheetz, Inc

    12 days ago

    Assistant manager - hospitality - #846

    Additional $1.50/hr. for working 10pm-6am Are you the type of person who gets your kickz from making someone’s day? How about making sure our loyal Freakz have a best-in-class experience at Sheetz,...

    onsite, Strongsville, OH, United States
    Full TimeEntry with Degree
  • Kalahari Resorts & Conventions

    Kalahari Resorts & Conventions

    12 days ago

    Assistant general manager - quick service

    Help Deliver the Kalahari Experience At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our...

    onsite, Pocono Manor, PA, United States
    $65k/yrFull TimeJunior (<2 years)
  • Romanoff Heating & Cooling Charlotte LLC

    Romanoff Heating & Cooling Charlotte LLC

    12 days ago

    Hvac service manager - residential

    The Romanoff Group of Companies, headquartered in Columbus, Ohio, with offices in eleven markets covering eight states, are a blend of commercial and residential, electrical, heating & cooling, and...

    onsite, Columbus, OH, United States
    Full TimeSenior (5+ years)
  • Schnuck Markets, Inc.

    Schnuck Markets, Inc.

    12 days ago

    (21 yrs+ to apply) assistant customer service manager - richmond center

    Job Description This is not an official description, but represents major responsibilities an Assistant Customer Service Manager can expect to perform. You could expect the position of Assistant...

    onsite, Richmond Heights, OH, United States
    Full TimeNo Skills
  • Accenture

    Accenture

    15 days ago

    Servicenow technology delivery lead manager

    We Are: A global professional services organization, which includes being a vital services partner to the world’s major cloud providers — ServiceNow, AWS, Azure, Google, and others. Choose Accenture...

    onsite, Albany, NY, United States
    $94k – $266k/yrFull TimeLead / Manager
  • Trane Italia

    Trane Italia

    15 days ago

    Manager-services

    Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet...

    onsite, Cincinnati, OH, United States
    $84k – $120k/yrFull TimeLead / Manager
  • Peter Cremer North America LP

    Peter Cremer North America LP

    15 days ago

    Customer service and logistics manager

    The Customer Service & Logistics Manager is responsible for the Customer Service and Logistics team and the timely and accurate execution of all customer orders of the business. The Customer Service...

    onsite, Cincinnati, OH, United States
    Full TimeLead / Manager
  • Millwood, Inc.

    Millwood, Inc.

    15 days ago

    Customer support manager (csm)

    Customer Support Manager Millwood Inc. Mission: For all who come in contact with Millwood to clearly see the love of Christ in all that we do. Millwood, Inc. demonstrates and encourages...

    onsite, Vienna, OH, United States
    Full TimeJunior (<2 years)
  • RR Donnelley

    RR Donnelley

    15 days ago

    Customer service account manager

    Company Description Join our dynamic team for this onsite opportunity! RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the...

    onsite, Hebron, OH, United States
    $49k – $61k/yrFull TimeSenior (5+ years)
  • Express Wash Concepts

    Express Wash Concepts

    16 days ago

    Bench site manager

    Location: 6560 Winford Ave, Hamilton, Ohio, 45011 Job Description: Become part of our growing team and enjoy a $65,000 base salary! As part of Express Wash Concepts, one of the region’s...

    onsite, Hamilton, OH, United States
    $65k/yrFull TimeJunior (<2 years)
  • Compass Group

    Compass Group

    16 days ago

    Environmental services manager, 2nd shift

    Salary: $56,000-$58,000 Other Forms of Compensation: Pay Grade: 10 Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services...

    onsite, Dayton, OH, United States
    $56k – $58k/yrFull TimeLead / Manager
  • Jiffy Lube

    Jiffy Lube

    16 days ago

    General manager - 4005

    Jiffy Lube Is Hiring for a General Manager! Lead a High‑Performance Team and Accelerate Your Career! Premium Velocity Auto (PVA) / Jiffy Lube is seeking an energetic, people‑focused General Manager...

    onsite, Medina, OH, United States
    Full TimeMiddle (2-4 years)
  • Hilton Garden Inn Columbus Easton

    Hilton Garden Inn Columbus Easton

    16 days ago

    Guest services manager

    No two days in hotel operations are exactly the same, and as Guest Services Manager, you're often at the center of it all. You may start your day helping your front desk team manage a busy check-in...

    onsite, Columbus, OH, United States
    Full TimeJunior (<2 years)
  • Federal Mfg

    Federal Mfg

    17 days ago

    Customer care technical manager

    Join ProMach and shine. Whether you're creative, strategic, persuasive, or mechanically inclined, there’s a place for you here. Be a problem-solver, a closer, a futurist - whatever drives you. At...

    onsite, Cincinnati, OH, United States
    Full TimeMiddle (2-4 years)
  • L

    Luke's Automotive Services Inc.

    17 days ago

    Automotive service advisor

    Pay: $50,000.00 - $135,000.00 per year Job description: The Luke's Auto Service Advisor conducts the following: Provides an exceptional customer experience regardless of circumstances, building trust...

    onsite, Columbus, OH, United States
    $50k – $135k/yrFull TimeSenior (5+ years)
  • Express Wash Concepts

    Express Wash Concepts

    17 days ago

    Bench site manager - flying ace express car wash

    Location: 201 Springboro Pike, Dayton, Ohio, 45449 Job Description: Become part of our growing team and enjoy a $65,000 base salary! As part of Express Wash Concepts, one of the region’s...

    onsite, Dayton, OH, United States
    $65k/yrFull TimeJunior (<2 years)
  • ASM Global

    ASM Global

    17 days ago

    Senior manager, partnership service | cincinnati open

    THE ROLE: SR. MANAGER, PARTNERSHIP SERVICE LOCATION: CINCINNATI, OH ABOUT LEGENDS GLOBAL Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a...

    onsite, Cincinnati, OH, United States
    Full TimeSenior (5+ years)
  • Trane Italia

    Trane Italia

    17 days ago

    Service account manager

    Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet...

    onsite, Holland, OH, United States
    $73k – $168k/yrFull TimeMiddle (2-4 years)
  • Sheetz, Inc

    Sheetz, Inc

    17 days ago

    Assistant manager - hospitality - #822

    Additional $1.50/hr. for working 10pm-6am Are you the type of person who gets your kickz from making someone’s day? How about making sure our loyal Freakz have a best-in-class experience at Sheetz,...

    onsite, Reynoldsburg, OH, United States
    Full TimeEntry with Degree
  • Crane Company

    Crane Company

    17 days ago

    Aerospace customer service manager

    Aerospace Customer Service Manager Crane Aerospace and Electronics has an exciting opportunity for a Customer Service Manager. This position is based out of the Elyria, OH location. About Crane:...

    onsite, Elyria, OH, United States
    Full TimeLead / Manager
  • Rainbow Residentials

    Rainbow Residentials

    18 days ago

    Assistant manager – direct support services

    Now Hiring: Assistant Manager – Direct Support Services Location: West Akron/ Copley, Ohio Are you an experienced DSP who’s ready to step into leadership? Do you have a heart for people and the...

    onsite, Akron, OH, United States
    $38k – $42k/yrFull TimeLead / Manager
  • Orkin LLC

    Orkin LLC

    18 days ago

    Customer service administrator

    Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means building...

    onsite, Columbus, OH, United States
    $38k – $40k/yrFull TimeJunior (<2 years)
  • Vertiv

    Vertiv

    18 days ago

    Service operations manager

    POSITION SUMMARY Engage and participate in the business, management, and technical direction of the Service Center. Work as part of management structure, providing general supervision for Field...

    onsite, Dayton, OH, United States
    Full TimeJunior (<2 years)
  • Goodyear

    Goodyear

    19 days ago

    Service manager - stow, oh

    Job Description IMMEDIATELY HIRING!!! – APPLY TODAY!!! Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive...

    onsite, Stow, OH, United States
    Full TimeJunior (<2 years)
  • Mazzella Lifting Technologies

    Mazzella Lifting Technologies

    19 days ago

    Service manager

    At Mazzella, we're more than just a company – we're a family. With over 1,200 employees and 40 locations, we lead the industry with humility and dedication to our people. When you join us, you become...

    onsite, Cleveland, OH, United States
    $75k – $110k/yrFull TimeJunior (<2 years)
  • Deloitte

    Deloitte

    19 days ago

    Service strategy manager – technology industry

    SERVICE STRATEGY MANAGER – TECHNOLOGY INDUSTRY Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    22 days ago

    Service strategy senior manager - consumer

    SERVICE STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, Georgia, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • PulteGroup

    PulteGroup

    22 days ago

    Customer care manager ii

    Build a Career That Builds Your Future — with PulteGroup! Welcome to PulteGroup where we believe in building more than just homes—we believe in building inspired employees, meaningful careers, and a...

    onsite, Dublin, OH, United States
    Full TimeJunior (<2 years)
  • Deloitte

    Deloitte

    22 days ago

    Services strategy manager – consumer

    SERVICES STRATEGY MANAGER – CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, Georgia, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    22 days ago

    Services strategy senior manager - technology, media & entertainment

    SERVICES STRATEGY SENIOR MANAGER - TECHNOLOGY, MEDIA & ENTERTAINMENT Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    22 days ago

    Services strategy senior manager - consumer

    SERVICES STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, Georgia, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Morgan Properties

    Morgan Properties

    23 days ago

    Multi site service manager

    Advance your maintenance career with Morgan Properties- Where Growth and Opportunity Await! Now hiring Multi-Site Service Managers! We are seeking a Multi-site Service Manager with a "Whatever It...

    onsite, Akron, OH, United States
    $85k – $95k/yrFull TimeLead / Manager
  • Mid-Ohio Food Collective

    Mid-Ohio Food Collective

    24 days ago

    Volunteer services manager

    Our Introduction Hi, we're the Mid-Ohio Food Collective. Yes, we’re a foodbank and collect and distribute an impressive amount of food, but that’s not all. We’re also a group of passionate...

    onsite, Grove City, OH, United States
    Full TimeLead / Manager
  • Accenture

    Accenture

    24 days ago

    Public service - higher education management consulting senior manager – transformation lead

    Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to...

    onsite, Albany, NY, United States
    $113k – $338k/yrFull TimeSenior (5+ years)
  • Accenture

    Accenture

    24 days ago

    Public service - higher education management consulting manager

    Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to...

    onsite, Albany, NY, United States
    $94k – $294k/yrFull TimeLead / Manager
  • Mr. Magic Car Wash

    Mr. Magic Car Wash

    25 days ago

    Assistant manager - elm

    Job Details: Job Location: Elm (Cortland) - Cortland, OH Position Type: Full Time Education Level: High School Salary Range: $15.00 - $17.00 Hourly Travel Percentage: Negligible Job Shift: Any Job...

    onsite, Cortland, OH, United States
    $30k – $34k/yrFull TimeJunior (<2 years)
  • Buehler's Fresh Foods

    Buehler's Fresh Foods

    a month ago

    Food service manager trainee - full time

    Job Description Food Service Category Manager trainee is responsible for learning and demonstrating proficiency in each of her assigned work responsibilities, including Deli, Restaurant, and...

    onsite, Ashland, Ohio, United States
    Full TimeJunior (<2 years)
  • W

    Western Management Inc

    a month ago

    Site manager

    Site Manager- General Application Full-Time Join our outgoing team at Blue Falls Car Wash, where our mission is to deliver the best car wash experience possible! If you are someone that is outgoing,...

    onsite, Amherst, Ohio, United States
    Full TimeJunior (<2 years)

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