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  5. Onsite Service Manager jobs in New York, New York, USA

Onsite Service Manager jobs in New York, New York, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Service Manager Jobs in New York City: On-Site Opportunities Await

New York City's fast-paced business environment continues to fuel demand for skilled professionals who can oversee operations and client satisfaction. Companies across the city are actively looking to hire a service manager for on-site roles, with 395 positions currently open. This is an excellent opportunity for candidates seeking to join dynamic teams in one of the nation's busiest markets.

Successful candidates typically bring strong leadership abilities, excellent communication skills, and a proven track record in customer service or operations management. Employers seek individuals who can manage teams effectively, resolve conflicts diplomatically, and maintain high standards of service delivery. Familiarity with scheduling software, budget oversight, and performance metrics is highly valued, as is the ability to train and mentor staff while driving continuous improvement across departments.

On-site work remains the standard for this profession in New York, given the hands-on nature of coordinating staff, vendors, and daily operations. The city's competitive market means service manager vacancies often move quickly, reflecting strong regional demand across retail, hospitality, and facilities sectors. Employers value professionals who thrive in fast-moving environments and can adapt to the unique demands of urban business operations.

If you're ready to advance your career, explore current service manager positions available through Global Work AI. Our platform connects motivated professionals with employers seeking dedicated talent across New York City. Take the next step in your career journey and discover opportunities that match your skills and ambitions today.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for a service manager in New York City?

    In New York City, a service manager typically earns a base salary that often falls around the high five figures, with many listings landing roughly between $70,000 and $100,000 depending on company size, sector, and experience. Total compensation can be higher when bonuses, overtime eligibility, or commissions are included, especially in customer-facing or technical operations settings. Manhattan employers may pay more to offset local costs, while smaller firms can come in lower but offer broader responsibilities. Checking current NYC postings and comparing similar operations roles can give a clearer picture.
  • What skills and qualifications do employers look for in a service manager?

    Employers in New York City usually want a mix of leadership, customer service, and operational control. Strong candidates for a service manager role often bring team supervision experience, conflict resolution skills, scheduling know-how, and comfort with performance metrics or service-level targets. Many postings prefer a bachelor’s degree or equivalent experience, plus a background in industries like facilities, hospitality, automotive, healthcare, or field service. Familiarity with CRM systems, reporting tools, and local labor practices can help, so it is useful to compare listings and identify recurring requirements.
  • What does a service manager do on a typical day in an on-site role?

    A typical day in an on-site service manager position in New York City often starts with reviewing schedules, staffing gaps, and open service issues. The role may include leading team check-ins, handling escalations, monitoring quality standards, coordinating with vendors or other departments, and making sure customers or clients receive timely support. Because the work is on-site, hands-on oversight matters: managers may walk the floor, inspect equipment or service areas, and solve problems in real time. Reviewing current job ads can help you see how those duties vary by employer.
  • What industries in New York City hire service managers most often?

    New York City has steady demand for service manager talent across several sectors, especially hospitality, healthcare, automotive, property management, facilities, retail, and technology support. Large hotels, hospitals, dealerships, commercial buildings, and service contractors all need leaders who can keep daily operations moving. In Manhattan, Brooklyn, Queens, and the Bronx, employers often seek people who can balance people management with fast-paced client expectations. The exact title may vary by industry, so it helps to compare openings with related operations or customer service leadership roles.
  • How does the hiring process usually work for a service manager job in New York City?

    The hiring path usually begins with an application and a resume tailored to leadership, scheduling, and service performance results. Many New York City employers then use a phone screen, followed by one or two interviews with operations leaders, HR, or regional managers. Some companies also ask for examples of handling escalations, coaching staff, or improving service metrics. In more regulated settings, background checks, reference calls, and proof of work eligibility are common. Reviewing local listings can help you prepare for the interview style most common in your target industry.
  • What career growth opportunities are common for a service manager?

    This role can lead to broader operations, regional management, or director-level positions, especially in large New York City organizations with multiple sites. With strong results, a service manager may move into customer experience leadership, facilities oversight, branch management, or vendor and account operations. Some professionals also shift into training, workforce planning, or process improvement jobs that use the same people-management skills. Because NYC employers often value measurable results, documenting improvements in efficiency, retention, or satisfaction can support the next step. Comparing career paths in similar roles can reveal the best progression.
  • What work hours, commute expectations, and on-site conditions should I expect in this role?

    Most on-site service manager jobs in New York City follow full-time schedules, but evenings, weekends, or holiday coverage are common in hospitality, healthcare, retail, and other customer-heavy settings. Commutes can vary widely, and many employers expect punctual arrival despite subway delays, traffic, or weather disruptions. On-site conditions may include standing for long periods, walking between work areas, handling noisy environments, and responding quickly to staffing or client issues. Some roles also require occasional after-hours support. Reading current postings can help you gauge the schedule and physical demands before applying.

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395 jobs found

  • IST Management Services

    IST Management Services

    Today

    Service center & loading dock department manager

    onsite, New York, NY, United States
    $56k/yrFull TimeJunior (<2 years)
  • Sodexo

    Sodexo

    2 days ago

    Food service manager 2

    onsite, New York, NY, United States
    $59k – $76k/yrFull TimeJunior (<2 years)
  • Bucherer USA

    Bucherer USA

    5 days ago

    Service manager - nyc flagship

    onsite, New York, NY, United States
    $80k – $100k/yrFull TimeLead / Manager
  • Comme des Garcons

    Comme des Garcons

    5 days ago

    Vip client service manager

    onsite, New York, NY, United States
    $120k – $130k/yrFull TimeLead / Manager
  • DOVER STREET MARKET NEW YORK LLC

    DOVER STREET MARKET NEW YORK LLC

    5 days ago

    Vip client service manager

    onsite, New York, NY, United States
    $120k – $130k/yrFull TimeLead / Manager
  • Neuberger Berman

    Neuberger Berman

    6 days ago

    Client service operations manager, neuberger wealth

    onsite, New York, NY, United States
    $175k – $225k/yrFull TimeLead / Manager
  • Linklaters

    Linklaters

    8 days ago

    Technology support service manager – americas

    onsite, New York, NY, United States
    $140k – $160k/yrFull TimeMiddle (2-4 years)
  • ALO

    ALO

    8 days ago

    Sales & service manager - rockefeller center

    onsite, New York, NY, United States
    $75k – $85k/yrFull TimeLead / Manager
  • Compass Group

    Compass Group

    12 days ago

    Customer service manager

    onsite, New York, NY, United States
    $80k – $90k/yrFull TimeSenior (5+ years)
  • Aramark

    Aramark

    12 days ago

    Food service manager

    onsite, New York, NY, United States
    Full TimeJunior (<2 years)
  • W

    WEST SIDE FED SR.SUP

    12 days ago

    Food service manager

    onsite, New York, NY, United States
    $53k – $59k/yrFull TimeLead / Manager
  • Johnson Controls

    Johnson Controls

    14 days ago

    Fire service project manager

    onsite, New York, NY, United States
    $104k – $135k/yrFull TimeSenior (5+ years)
  • Gallagher

    Gallagher

    14 days ago

    Commercial lines client service manager (entertainment)

    onsite, New York, NY, United States
    Full TimeLead / Manager
  • Macy's

    Macy's

    14 days ago

    Manager, sales and customer service

    onsite, New York, NY, United States
    Full TimeLead / Manager
  • Covenant House

    Covenant House

    14 days ago

    Overnight direct service manager

    onsite, New York, NY, United States
    Full TimeJunior (<2 years)
  • The Chef Agency

    The Chef Agency

    14 days ago

    Foh service manager

    onsite, New York, NY, United States
    $70k – $85k/yrFull TimeJunior (<2 years)
  • Accenture

    Accenture

    19 days ago

    Modern it service management manager

    onsite, Albany, OR, United States
    $94k – $266k/yrFull TimeSenior (5+ years)
  • Tapestry

    Tapestry

    20 days ago

    Sr. manager, global it service management & delivery

    onsite, New York, NY, United States
    $145k – $155k/yrFull TimeSenior (5+ years)
  • kate spade new york

    kate spade new york

    22 days ago

    Sr. manager, global it service management & delivery

    onsite, New York, NY, United States
    $145k – $155k/yrFull TimeSenior (5+ years)
  • Ace Hotel New York

    Ace Hotel New York

    23 days ago

    Sales & service manager

    onsite, Chicago, IL, United States
    Full TimeJunior (<2 years)

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