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  4. Onsite Service Manager jobs in New York, USA

Onsite Service Manager jobs in New York, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Service Manager Jobs in New York, NY — On-Site Opportunities Await

Companies across New York are actively seeking a skilled service manager to lead on-site operations and elevate customer satisfaction. With 500+ open positions available, this is an ideal moment to explore service manager jobs in New York and join a thriving local market. The demand for hands-on leadership in this field continues to grow as businesses prioritize operational excellence.

The strongest candidates bring proven experience in team leadership, budgeting, and customer relationship management. Employers seeking to hire a service manager typically look for problem-solving abilities, strong communication skills, and a solid understanding of service delivery processes. Familiarity with scheduling software, quality control standards, and staff training programs also gives applicants a competitive edge in this space.

On-site work remains the standard for service manager positions, as the role demands direct oversight of daily operations, staff supervision, and face-to-face client interaction. New York's diverse economy, spanning retail, hospitality, automotive, and facilities management, continues to fuel steady hiring activity. Employers value professionals who can maintain consistent quality standards while managing on-site teams efficiently.

If you're ready to take the next step in your career, now is a great time to explore service manager vacancies through Global Work AI. Discover a range of service manager positions tailored to your experience and goals, and connect with employers eager to bring your leadership skills on board.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for a service manager in New York?

    In New York, compensation for a service manager commonly falls around the mid-$60,000s to low-$80,000s annually, with higher pay in the New York City area and at larger employers. Total earnings can rise with overtime, bonuses, and benefits, especially in industries like automotive, hospitality, and facilities operations. Experience, team size, and technical expertise also affect the range. If you are comparing openings, review current postings in New York and nearby markets to see how pay lines up with responsibility.
  • What skills and qualifications are required for a service manager job?

    Employers in the USA usually look for a mix of people leadership, customer service, scheduling, and operational problem-solving. For a service manager role in New York, a high school diploma is often the minimum, while an associate’s or bachelor’s degree can strengthen a profile in competitive sectors. Practical experience supervising technicians or support staff is highly valued. Strong communication, conflict resolution, budgeting, and software literacy are also common expectations. Checking related listings can help you spot which skills matter most in your target industry.
  • What does a service manager do day to day in an on-site role?

    An on-site service manager typically starts by reviewing workload, staffing, and urgent customer needs, then coordinates the team’s priorities throughout the day. The job often includes monitoring service quality, handling escalations, approving schedules, tracking parts or supplies, and coaching staff in real time. In New York, where customer volume can be high, fast decisions and clear communication matter. You may also spend time with vendors, operations partners, or front-line employees, so reviewing local job ads can show how duties vary by employer.
  • What shift schedule and work conditions can I expect in an on-site service manager role?

    Most on-site service manager positions follow full-time weekday schedules, but evening, weekend, or rotating coverage is common in industries that operate beyond standard business hours. In New York, the pace can be busy, especially in retail, hospitality, healthcare, and service centers that need consistent in-person oversight. Expect a mix of desk work, floor time, and occasional hands-on support during staffing shortages or peak demand. Some roles also include standing for long periods, walking between departments, and responding to urgent issues, so it helps to compare shift details carefully.
  • How does the hiring process usually work for a service manager position in New York?

    The process often begins with an online application and resume review, followed by one or more interviews focused on leadership style, customer handling, and operational judgment. In New York, employers may also ask for examples of team coaching, performance tracking, or conflict resolution in fast-moving environments. Depending on the company, you could see assessment tasks, reference checks, background screening, or a final conversation with senior management. Reviewing local listings can reveal whether a role leans more toward technical oversight, people management, or client-facing service.
  • What certifications or training can help me qualify for a service manager position?

    Helpful credentials depend on the industry, but training in supervision, customer experience, and operations management can improve your candidacy for a service manager job in New York. Certifications such as Six Sigma, PMP, or industry-specific programs may be useful when the role involves process improvement or project coordination. In technical fields, manufacturer training or safety credentials can also stand out. Many employers value hands-on learning just as much as formal study, so it is smart to compare openings and see which credentials appear most often.
  • What career growth opportunities are available for a service manager in the USA?

    A service manager in the USA can move into senior operations, regional management, director-level leadership, or specialized roles such as training, quality assurance, or client success. In larger New York employers, strong performers may also branch into process improvement or cross-functional operations work. Growth usually depends on results, team development, and the ability to improve customer satisfaction while controlling costs. Building experience across departments and checking related leadership roles can help you map a realistic next step and identify the skills to develop.

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500+ jobs found

  • H

    Hendrickson Enterprises

    Today

    Assistant service manager

    WHO WE ARE: Hendrickson is a family-owned and operated Emergency Vehicle dealership with a long-standing reputation for integrity, quality workmanship, and exceptional customer service. We are...

    onsite, Congers, NY, United States
    Full TimeLead / Manager
  • Nesco Resource

    Nesco Resource

    2 days ago

    Service manager

    Service Manager LOCATION: Amsterdam, NY (Fully onsite) SCHEDULE: Monday–Friday, 8:00 AM–5:00 PM SALARY: $100-130K Some service departments need a manager. Others need someone who can see the whole...

    onsite, Amsterdam, NY, United States
    $100k – $130k/yrFull TimeLead / Manager
  • Wegmans Food Markets

    Wegmans Food Markets

    2 days ago

    Customer service manager

    Customer Service Manager Location: 1577 Military Road Niagara Falls, NY 14304 Availability Requirement for this role: Morning, afternoon, evening (includes weekends). Shifts end as late as 12:30am...

    onsite, Niagara Falls, NY, United States
    $44k – $46k/yrFull TimeJunior (<2 years)
  • Northeast Grocery

    Northeast Grocery

    3 days ago

    Assistant customer service manager

    Pay Range: $18.00- $25.50 SUMMARY Responsible to ensure each Front End associate provides fast, friendly, and efficient customer service. Responsible for overseeing the entire Front End operation of...

    onsite, New Hartford, NY, United States
    $36k – $50k/yrFull TimeJunior (<2 years)
  • DePaula Ford

    DePaula Ford

    4 days ago

    Automotive recon service manager

    AUTOMOTIVE RECON SERVICE MANAGER- DEPAULA AUTO GROUP Earn $85,000–$100,000+ Performance-Based | Full-Time Are you a results-driven automotive professional who knows how to turn a recon department...

    onsite, Albany, NY, United States
    $85k – $100k/yrFull TimeJunior (<2 years)
  • Folkes Home Services

    Folkes Home Services

    5 days ago

    Hvac service manager

    Overview HVAC Service Manager (Residential) Join Folkes Home Services and elevate your career as an HVAC Service Manager with a company that values strong leadership, technical excellence, and...

    onsite, Fishkill, NY, United States
    $100k – $125k/yrFull TimeLead / Manager
  • T-Mobile

    T-Mobile

    6 days ago

    Service delivery manager-str/ent

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation...

    onsite, New York, NY, United States
    $95k – $198k/yrFull TimeMiddle (2-4 years)
  • S

    Starks Ford of Queens

    6 days ago

    Service manager

    Service Advisor Compensation and Benefits: Competitive Pay Health Insurance PTO & Sick Leave 401(K) Service Manager Responsibilities: Staff Management & Leadership: Hire, train, schedule and...

    onsite, Monticello, NY, United States
    Full TimeJunior (<2 years)
  • Capgemini

    Capgemini

    6 days ago

    Service delivery manager insurance

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues...

    onsite, New York, NY, United States
    $120k – $170k/yrFull TimeLead / Manager
  • COQODAQ

    COQODAQ

    6 days ago

    Service manager

    A new concept from Michelin-starred COTE Korean Steakhouse, unveiling its highly anticipated opening: COQODAQ, our new fried chicken concept, which is just two blocks from our COTE NYC location....

    onsite, New York, NY, United States
    $95k/yrFull TimeJunior (<2 years)
  • Goodyear

    Goodyear

    7 days ago

    Service manager - hamburg, ny

    Job Description Let's Connect APPLY TODAY To Schedule Your On Site Interview! Automotive Service Management Service Advisor Service Writer Tire Sales Automotive Sales Customer Service Team Leadership...

    onsite, Hamburg, NY, United States
    $50k – $60k/yrFull TimeJunior (<2 years)
  • Goodyear

    Goodyear

    7 days ago

    Service manager - rochester, ny

    Job Description Let's Connect APPLY TODAY To Schedule Your On Site Interview! Automotive Service Management Service Advisor Service Writer Tire Sales Automotive Sales Customer Service Team Leadership...

    onsite, Rochester, NY, United States
    $50k – $60k/yrFull TimeJunior (<2 years)
  • Goodyear

    Goodyear

    7 days ago

    Service manager - albany, ny

    Job Description Let's Connect APPLY TODAY To Schedule Your On Site Interview! Text "Goodyear" to 66866 to connect with a recruiter! The pay range for this position is $22.00 - $30.00/hr; however,...

    onsite, Albany, NY, United States
    $44k – $60k/yrFull TimeJunior (<2 years)
  • Goodyear

    Goodyear

    7 days ago

    Service manager - baldwinsville, ny

    Job Description Let's Connect APPLY TODAY To Schedule Your On Site Interview! Text "Goodyear" to 66866 to connect with a recruiter! The pay range for this position is $22 - $28/hr; however, base pay...

    onsite, Baldwinsville, NY, United States
    $44k – $56k/yrFull TimeJunior (<2 years)
  • Goodyear

    Goodyear

    7 days ago

    Assistant service manager - webster, ny

    Job Description Let's Connect APPLY TODAY To Schedule Your On Site Interview! "Automotive Service Advisor" "Service Advisor" "Senior Service Advisor" "Automotive Service Writer" "Service Writer"...

    onsite, Webster, NY, United States
    $36k – $46k/yrFull TimeJunior (<2 years)
  • Goodyear

    Goodyear

    7 days ago

    Service manager - niagara falls, ny

    Job Description Let's Connect APPLY TODAY To Schedule Your On Site Interview! The pay range for this position is $25.00 - $30.00/hr; however, base pay offered may vary depending on factors such as...

    onsite, Niagara Falls, NY, United States
    $50k – $60k/yrFull TimeJunior (<2 years)
  • Goodyear

    Goodyear

    7 days ago

    Service manager - cicero, ny

    Job Description Let's Connect APPLY TODAY To Schedule Your On Site Interview! Text "Goodyear" to 66866 to connect with a recruiter! The pay range for this position is $22.00 - $28.00/hr; however,...

    onsite, Cicero, NY, United States
    $44k – $56k/yrFull TimeJunior (<2 years)
  • Goodyear

    Goodyear

    7 days ago

    Assistant service manager - commack, ny

    Job Description Let's Connect APPLY TODAY To Schedule Your On Site Interview! The pay range for this position is $18 – $23/hr; however, base pay offered may vary depending on factors such-as...

    onsite, Commack, NY, United States
    $36k – $46k/yrFull TimeJunior (<2 years)
  • Morgan Properties

    Morgan Properties

    7 days ago

    Maintenance - service manager iii - 100 to 299 units

    Ready to Lead, Mentor, and Make an Impact? Service Manager | Competitive Pay, Career Growth & 100% Employee Rent Discount Are you a dynamic leader passionate about exceptional service and operational...

    onsite, Conshohocken, PA, United States
    $42k/yrFull TimeLead / Manager
  • Westbury Jeep Chrysler Dodge Inc

    Westbury Jeep Chrysler Dodge Inc

    7 days ago

    Automotive service manager

    AUTOMOTIVE SERVICE MANAGER VIP AUTOMOTIVE GROUP | CONFIDENTIAL DEALERSHIP LOCATION Full-Time | Automotive Dealership | Management Opportunity Competitive Compensation | Salary + Performance-Based...

    onsite, Levittown, NY, United States
    $200k – $300k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    7 days ago

    Service strategy manager – technology industry

    SERVICE STRATEGY MANAGER – TECHNOLOGY INDUSTRY Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Kenworth Northeast Group

    Kenworth Northeast Group

    8 days ago

    Service manager

    Kenworth Northeast is an independently owned truck dealership supplying the northeast region with The World’s Best® heavy and medium duty trucks and parts. For over a decade, Kenworth Northeast has...

    onsite, Buffalo, NY, United States
    $80k – $140k/yrFull TimeLead / Manager
  • Chain IQ

    Chain IQ

    10 days ago

    Service delivery manager (bilingual)

    At Chain IQ, your ideas move fast. Chain IQ is a global AI-driven Procurement Service Partner, headquartered in Baar, Switzerland, with operations across main centers and 16 offices worldwide. We...

    onsite, Chicago, IL, United States
    $120k – $170k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    10 days ago

    Service strategy manager – consumer

    SERVICE STRATEGY MANAGER – CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    10 days ago

    Service strategy manager – technology

    SERVICE STRATEGY MANAGER – TECHNOLOGY Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    10 days ago

    Service strategy manager – telecom, media & entertainment (tme)

    SERVICE STRATEGY MANAGER – TELECOM, MEDIA & ENTERTAINMENT (TME) Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • V

    Victor Auto Group

    11 days ago

    Automotive service department manager

    Victor Chrysler Dodge Jeep Ram is looking for a strong & experienced ‘Hands-On' Service Manager to run a thriving Service Department. Responsible for controlling costs, maintaining good employee...

    onsite, Victor, NY, United States
    Full TimeJunior (<2 years)
  • DELLA AUTO GROUP

    DELLA AUTO GROUP

    11 days ago

    Automotive service manager

    Job Details: Job Location: DELLA Mazda - Queensbury, NY Salary Range: $70000.00 - $90000.00 Job Summary: The Service Manager at DELLA Auto Group is responsible for overseeing and managing all aspects...

    onsite, Queensbury, NY, United States
    $55k – $90k/yrFull TimeLead / Manager
  • Mobility Works

    Mobility Works

    12 days ago

    Service manager- additional est $25k-$35k commission & bonus

    MobilityWorks is dedicated to serving individuals with disabilities by offering wheelchair-accessible minivans, full-size vans with lifts, and commercial fleet vehicles. Our mission is to empower...

    onsite, Deer Park, NY, United States
    $25k – $35k/yrFull TimeJunior (<2 years)
  • Northtown Automotive Companies

    Northtown Automotive Companies

    13 days ago

    Service manager

    Job Details: Job Location: Northtown Automotive Companies Inc - Amherst, NY Position Type: Full Time Education Level: High School Salary Range: $100000.00 - $150000.00 Base+Commission/year Travel...

    onsite, Amherst, NY, United States
    $100k/yrFull TimeJunior (<2 years)
  • SYDENSTRICKER NOBBE PARTNERS

    SYDENSTRICKER NOBBE PARTNERS

    13 days ago

    Assistant service manager- canton

    Job Details: Job Location: SNP Canton - Canton, NY Position Type: Full Time Education Level: High School Salary Range: $20.00 - $25.00 Hourly Travel Percentage: Negligible Job Shift: Day Job...

    onsite, Canton, NY, United States
    $40k – $50k/yrFull TimeJunior (<2 years)
  • Avery Dennison

    Avery Dennison

    14 days ago

    Customer service manager

    Company Description Why join Avery Dennison: We are a global materials science and digital identification solutions company with locations in over 50 countries, and approximately 35,000 employees...

    onsite, Liverpool, NY, United States
    $106k – $142k/yrFull TimeLead / Manager
  • SYDENSTRICKER NOBBE PARTNERS

    SYDENSTRICKER NOBBE PARTNERS

    17 days ago

    Assistant service manager- lowville

    Job Details: Job Location: SNP Lowville - Lowville, NY Position Type: Full Time Education Level: High School Salary Range: $20.00 - $25.00 Hourly Travel Percentage: Negligible Job Shift: Day Job...

    onsite, Lowville, NY, United States
    $40k – $50k/yrFull TimeJunior (<2 years)
  • A

    abc Kitchen

    18 days ago

    Service manager

    abc Restaurants (abc kitchen, abc cocina, and abcV) with Michelin star Chef Jean-Georges Vongerichten invites you to engage in regionally-grown, organically focused cuisine rooted in cultivating a...

    onsite, New York, NY, United States
    $70k – $80k/yrFull TimeJunior (<2 years)
  • Penn Power Group, LLC

    Penn Power Group, LLC

    18 days ago

    Service manager - diesel generators

    Penn Power Systems is seeking an experienced Service Technician Manager to lead our team of power generation service technicians. This role is responsible for driving day-to-day service operations,...

    onsite, Buffalo, NY, United States
    $85k/yrFull TimeJunior (<2 years)
  • Gamer's Choice

    Gamer's Choice

    25 days ago

    Customer service manager (e-commerce)

    Role: We are seeking a Customer Service Manager to join our team. In this role, you will be responsible for responding to customer inquiries, resolving complaints, and ensuring every customer...

    onsite, Long Island City, NY, United States
    $70k – $80k/yrFull TimeLead / Manager
  • Gamers Choice

    Gamers Choice

    a month ago

    Customer service manager (e-commerce)

    Role: We are seeking a Customer Service Manager to join our team. In this role, you will be responsible for responding to customer inquiries, resolving complaints, and ensuring every customer...

    onsite, Long Island City, NY, United States
    $70k – $80k/yrFull TimeLead / Manager
  • Twin Pines

    Twin Pines

    a month ago

    Resident service manager- central office

    Resident Services Manager — Customer Service Role and Responsibilities Overview The Resident Services Manager — Customer Service owns the customer service vertical of Resident Services, ensuring...

    onsite, New York, NY, United States
    $75k – $95k/yrFull TimeJunior (<2 years)
  • NY Bus Sales

    NY Bus Sales

    a month ago

    Service manager

    Job Summary As a Service Manager, you will play a pivotal role in ensuring the seamless delivery of top-notch service to our customers. You will be responsible for overseeing and coordinating the...

    onsite, Batavia, NY, United States
    $70k – $95k/yrFull TimeLead / Manager
  • Amplify People

    Amplify People

    a month ago

    Service manager

    Company Overview We are partnering with a well-established luxury smart home technology company based in Rye Brook, NY, serving high-end residential clients throughout Westchester County. With more...

    onsite, Rye Brook, NY, United States
    $85k – $100k/yrFull TimeJunior (<2 years)

10,000,000+ more jobs available!