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  3. Service Manager

Onsite Service Manager jobs in New York, USA

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      Marta W.

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Service Manager Jobs in New York, NY — On-Site Opportunities Await

Companies across New York are actively seeking a skilled service manager to lead on-site operations and elevate customer satisfaction. With 288 open positions available, this is an ideal moment to explore service manager jobs in New York and join a thriving local market. The demand for hands-on leadership in this field continues to grow as businesses prioritize operational excellence.

The strongest candidates bring proven experience in team leadership, budgeting, and customer relationship management. Employers seeking to hire a service manager typically look for problem-solving abilities, strong communication skills, and a solid understanding of service delivery processes. Familiarity with scheduling software, quality control standards, and staff training programs also gives applicants a competitive edge in this space.

On-site work remains the standard for service manager positions, as the role demands direct oversight of daily operations, staff supervision, and face-to-face client interaction. New York's diverse economy, spanning retail, hospitality, automotive, and facilities management, continues to fuel steady hiring activity. Employers value professionals who can maintain consistent quality standards while managing on-site teams efficiently.

If you're ready to take the next step in your career, now is a great time to explore service manager vacancies through Global Work AI. Discover a range of service manager positions tailored to your experience and goals, and connect with employers eager to bring your leadership skills on board.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for a service manager in New York?

    In New York, compensation for a service manager commonly falls around the mid-$60,000s to low-$80,000s annually, with higher pay in the New York City area and at larger employers. Total earnings can rise with overtime, bonuses, and benefits, especially in industries like automotive, hospitality, and facilities operations. Experience, team size, and technical expertise also affect the range. If you are comparing openings, review current postings in New York and nearby markets to see how pay lines up with responsibility.
  • What skills and qualifications are required for a service manager job?

    Employers in the USA usually look for a mix of people leadership, customer service, scheduling, and operational problem-solving. For a service manager role in New York, a high school diploma is often the minimum, while an associate’s or bachelor’s degree can strengthen a profile in competitive sectors. Practical experience supervising technicians or support staff is highly valued. Strong communication, conflict resolution, budgeting, and software literacy are also common expectations. Checking related listings can help you spot which skills matter most in your target industry.
  • What does a service manager do day to day in an on-site role?

    An on-site service manager typically starts by reviewing workload, staffing, and urgent customer needs, then coordinates the team’s priorities throughout the day. The job often includes monitoring service quality, handling escalations, approving schedules, tracking parts or supplies, and coaching staff in real time. In New York, where customer volume can be high, fast decisions and clear communication matter. You may also spend time with vendors, operations partners, or front-line employees, so reviewing local job ads can show how duties vary by employer.
  • What shift schedule and work conditions can I expect in an on-site service manager role?

    Most on-site service manager positions follow full-time weekday schedules, but evening, weekend, or rotating coverage is common in industries that operate beyond standard business hours. In New York, the pace can be busy, especially in retail, hospitality, healthcare, and service centers that need consistent in-person oversight. Expect a mix of desk work, floor time, and occasional hands-on support during staffing shortages or peak demand. Some roles also include standing for long periods, walking between departments, and responding to urgent issues, so it helps to compare shift details carefully.
  • How does the hiring process usually work for a service manager position in New York?

    The process often begins with an online application and resume review, followed by one or more interviews focused on leadership style, customer handling, and operational judgment. In New York, employers may also ask for examples of team coaching, performance tracking, or conflict resolution in fast-moving environments. Depending on the company, you could see assessment tasks, reference checks, background screening, or a final conversation with senior management. Reviewing local listings can reveal whether a role leans more toward technical oversight, people management, or client-facing service.
  • What certifications or training can help me qualify for a service manager position?

    Helpful credentials depend on the industry, but training in supervision, customer experience, and operations management can improve your candidacy for a service manager job in New York. Certifications such as Six Sigma, PMP, or industry-specific programs may be useful when the role involves process improvement or project coordination. In technical fields, manufacturer training or safety credentials can also stand out. Many employers value hands-on learning just as much as formal study, so it is smart to compare openings and see which credentials appear most often.
  • What career growth opportunities are available for a service manager in the USA?

    A service manager in the USA can move into senior operations, regional management, director-level leadership, or specialized roles such as training, quality assurance, or client success. In larger New York employers, strong performers may also branch into process improvement or cross-functional operations work. Growth usually depends on results, team development, and the ability to improve customer satisfaction while controlling costs. Building experience across departments and checking related leadership roles can help you map a realistic next step and identify the skills to develop.

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288 jobs found

  • Bruni & Campisi

    Bruni & Campisi

    4 days ago

    Assistant trades manager

    Overview ⚙️ Assistant Trades Manager / Dispatch Coordinator *Position is located in Westchester County Bruni & Campisi is seeking an organized, proactive, and customer-focused professional to join...

    onsite, Westchester County, NY, United States
    $52k – $60k/yrFull TimeNo Skills
  • Rivian

    Rivian

    11 days ago

    Manager, retail & delivery - woodbury service center

    About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract....

    onsite, Woodbury, NY, United States
    $93k – $121k/yrFull TimeLead / Manager
  • Northeast Grocery

    Northeast Grocery

    12 days ago

    Full time customer service manager buffalo north dist

    Pay starts at $22.00. Pay is based on experience. SUMMARY The mission of all Tops associates is to adhere to the Tops vision of providing a friendly neighborhood store that saves the customer time...

    onsite, Buffalo, NY, United States
    $44k/yrFull TimeJunior (<2 years)
  • Loyola Marymount University

    Loyola Marymount University

    12 days ago

    Custodial services supervisor

    Under the general direction of the Facilities Management Manager this position is responsible for the planning, coordination, and direction of custodial staff including but not limited to management...

    onsite, Lewisboro, NY, United States
    $81k – $105k/yrFull TimeLead / Manager
  • Rostudios

    Rostudios

    12 days ago

    Assistant studio manager (20h/pw)

    “We make our community fit and happy. Every day. Every class.” Rostudios is looking for an Assistant Studio Manager for our New York Greenwich Village studio. As Assistant Studio manager you are...

    onsite, New York, NY, United States
    Part TimeNo Skills
  • Nesco Resource

    Nesco Resource

    14 days ago

    Inside sales manager

    Inside Sales Manager Location: Schenectady, NY Salary: $100,000–$110,000, plus bonus potential Schedule: Monday–Friday | Primarily onsite Employment Type: Direct Hire Are you a hands-on leader who...

    onsite, Schenectady, NY, United States
    $100k – $110k/yrFull TimeJunior (<2 years)
  • Nesco Resource

    Nesco Resource

    14 days ago

    Service manager

    Service Manager LOCATION: Amsterdam, NY (Fully onsite) SCHEDULE: Monday–Friday, 8:00 AM–5:00 PM SALARY: $100-130K Some service departments need a manager. Others need someone who can see the whole...

    onsite, Amsterdam, NY, United States
    $100k – $130k/yrFull TimeLead / Manager
  • Wegmans Food Markets

    Wegmans Food Markets

    14 days ago

    Customer service manager

    Customer Service Manager Location: 1577 Military Road Niagara Falls, NY 14304 Availability Requirement for this role: Morning, afternoon, evening (includes weekends). Shifts end as late as 12:30am...

    onsite, Niagara Falls, NY, United States
    $44k – $46k/yrFull TimeJunior (<2 years)
  • Amazon

    Amazon

    15 days ago

    Principal product manager, technical, amazon retail ad service

    Are you energized by building products that matter at scale? Amazon Ads is looking for a Principal Product Manager, Technical to define and execute the roadmap for Amazon Retail Ad Service. This...

    onsite, New York, NY, United States
    $180k – $268k/yrFull TimeSenior (5+ years)
  • Accenture

    Accenture

    15 days ago

    Servicenow technology delivery lead manager

    We Are: A global professional services organization, which includes being a vital services partner to the world’s major cloud providers — ServiceNow, AWS, Azure, Google, and others. Choose Accenture...

    onsite, Albany, NY, United States
    $94k – $266k/yrFull TimeLead / Manager
  • Match Group

    Match Group

    15 days ago

    Manager, service delivery analytics & planning

    Hinge is the dating app designed to be deleted In today's digital world, finding genuine relationships is tougher than ever. At Hinge, we’re on a mission to inspire intimate connection to create a...

    onsite, New York City, NY, United States
    $117k – $140k/yrFull TimeLead / Manager
  • JPMorgan Chase & Co.

    JPMorgan Chase & Co.

    16 days ago

    Asset management – alternatives client account manager – client service – associate

    Join J.P. Morgan Asset Management, where your expertise as a Client Account Manager will play a key role in delivering exceptional service to our valued clients. Job Summary As a Client Account...

    onsite, New York, NY, United States
    Full TimeJunior (<2 years)
  • The Chef Agency

    The Chef Agency

    17 days ago

    Foh service manager

    06th October, 2026 Location: New York, NY Salary: $70,000-$85,000 Benefits: Medical, Dental, Vision, PTO, Dining Discounts, and Additional Perks Vibrant Mediterranean restaurant known for seasonal,...

    onsite, New York, NY, United States
    $70k – $85k/yrFull TimeJunior (<2 years)
  • W

    WILLIAMS OIL COMPANY

    17 days ago

    Assistant manager- evenings/nights

    Location: 452 Chemung Street, Waverly, NY 13812 Starting rate is $17.00/hr Weekly Pay 3rd Shift Differential Assistant Manager Get ready to take the next step in your career with Dandy! We are...

    onsite, Waverly, NY, United States
    $34k/yrFull TimeNo Skills
  • K2 Services

    K2 Services

    17 days ago

    Client delivery manager

    About Us: Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide...

    onsite, New York, NY, United States
    $80k – $90k/yrFull TimeLead / Manager
  • RepliGen Corporation

    RepliGen Corporation

    17 days ago

    Senior service systems, infrastructure and analytics manager

    Repligen is seeking a Senior Service Systems, Infrastructure & Analytics Manager to lead the systems, data infrastructure, integrations, and analytics that support our rapidly growing global service...

    onsite, Boston, Massachusetts, United States
    $134k – $192k/yrFull TimeSenior (5+ years)
  • Ultralife Corporation

    Ultralife Corporation

    17 days ago

    Customer service supervisor

    About Us Ultralife Corporation is a global leader in the design and manufacture of advanced power solutions, communications, and electronics systems. We serve customers across the government and...

    onsite, Newark, NY, United States
    Full TimeLead / Manager
  • Jiffy Lube

    Jiffy Lube

    17 days ago

    General manager - 453

    Jiffy Lube Is Hiring for a General Manager! Lead a High‑Performance Team and Accelerate Your Career! Premium Velocity Auto (PVA) / Jiffy Lube is seeking an energetic, people‑focused General Manager...

    onsite, Rensselaer, NY, United States
    Full TimeJunior (<2 years)
  • Tiffany & Co.

    Tiffany & Co.

    17 days ago

    Service center coordinator

    The Service Center Coordinator (Coordinator) supports the client servicing experience for the store. The Coordinator has varying responsibilities in the New York Service Center depending on daily...

    onsite, New York, NY, United States
    Full TimeJunior (<2 years)
  • Abacum

    Abacum

    18 days ago

    Professional services manager (epm)

    About Abacum Abacum is the leading Business Planning solution for finance teams to drive performance. By automating reporting, enabling collaboration, and simplifying planning and forecasting, we...

    onsite, New York, NY, United States
    Full TimeLead / Manager
  • Goodyear

    Goodyear

    19 days ago

    Assistant service manager - jericho, ny

    Job Description Let's Connect APPLY TODAY To Schedule Your On Site Interview! The pay range for this position is $18 - $23/hr; however, base pay offered may vary depending on factors such-as...

    onsite, Jericho, NY, United States
    $36k – $46k/yrFull TimeJunior (<2 years)
  • Goodyear

    Goodyear

    19 days ago

    Assistant service manager - webster, ny

    Job Description Let's Connect APPLY TODAY To Schedule Your On Site Interview! "Automotive Service Advisor" "Service Advisor" "Senior Service Advisor" "Automotive Service Writer" "Service Writer"...

    onsite, Webster, NY, United States
    $36k – $46k/yrFull TimeJunior (<2 years)
  • Goodyear

    Goodyear

    19 days ago

    Assistant service manager - ithaca, ny

    Job Description Let's Connect APPLY TODAY To Schedule Your On Site Interview! "Automotive Service Advisor" "Service Advisor" "Senior Service Advisor" "Automotive Service Writer" "Service Writer"...

    onsite, Ithaca, NY, United States
    $36k – $46k/yrFull TimeJunior (<2 years)
  • Northwell

    Northwell

    19 days ago

    Manager, product services & management

    Job Description Manages, plans, and organizes the staff and activities of assigned team. Leads design, implementation and enhancement support to nurses, clinicians, pharmacists, providers and allied...

    onsite, Melville, NY, United States
    Full TimeLead / Manager
  • Goodyear

    Goodyear

    19 days ago

    Service manager - cicero, ny

    Job Description Let's Connect APPLY TODAY To Schedule Your On Site Interview! Text "Goodyear" to 66866 to connect with a recruiter! The pay range for this position is $22.00 - $28.00/hr; however,...

    onsite, Cicero, NY, United States
    $44k – $56k/yrFull TimeJunior (<2 years)
  • Goodyear

    Goodyear

    19 days ago

    Assistant service manager - commack, ny

    Job Description Let's Connect APPLY TODAY To Schedule Your On Site Interview! The pay range for this position is $18 – $23/hr; however, base pay offered may vary depending on factors such-as...

    onsite, Commack, NY, United States
    $36k – $46k/yrFull TimeJunior (<2 years)
  • Computer Task Group, Inc

    Computer Task Group, Inc

    19 days ago

    It service management specialist

    CTG is seeking to fill an IT Service Management Specialist opening for our client in New York, NY. Shift: 3-day work week, consecutive days (7:30am- 8pm) and includes weekends and holidays. The days...

    onsite, New York, NY, United States
    Full TimeMiddle (2-4 years)
  • Morgan Properties

    Morgan Properties

    19 days ago

    Maintenance - service manager iii - 100 to 299 units

    Ready to Lead, Mentor, and Make an Impact? Service Manager | Competitive Pay, Career Growth & 100% Employee Rent Discount Are you a dynamic leader passionate about exceptional service and operational...

    onsite, Conshohocken, PA, United States
    $42k/yrFull TimeLead / Manager
  • Westbury Jeep Chrysler Dodge Inc

    Westbury Jeep Chrysler Dodge Inc

    19 days ago

    Automotive service manager

    AUTOMOTIVE SERVICE MANAGER VIP AUTOMOTIVE GROUP | CONFIDENTIAL DEALERSHIP LOCATION Full-Time | Automotive Dealership | Management Opportunity Competitive Compensation | Salary + Performance-Based...

    onsite, Levittown, NY, United States
    $200k – $300k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    22 days ago

    Services strategy manager – consumer

    SERVICES STRATEGY MANAGER – CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, Georgia, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    22 days ago

    Services strategy senior manager - consumer

    SERVICES STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, Georgia, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Prime Storage Group

    Prime Storage Group

    22 days ago

    Assistant manager (retail/storage) - fl31

    Overview Prime Group Holdings, LLC is a vertically integrated private equity real estate firm specializing in self-storage and other alternative real estate asset classes. With $6.7 billion in assets...

    onsite, Denver, CO, United States
    $36k – $40k/yrFull TimeJunior (<2 years)
  • Reimagined Parking

    Reimagined Parking

    23 days ago

    Parking garage assistant manager

    Parking Garage Assistant Manager Application Deadline: 9 October 2026 Department: Operations - Field(OPS001) Employment Type: Full Time Location: I71-12_55 Bank Street Reporting To: Location Manager...

    onsite, White Plains, NY, United States
    $54k – $60k/yrFull TimeNo Skills
  • Accenture

    Accenture

    24 days ago

    Public service - higher education management consulting senior manager – transformation lead

    Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to...

    onsite, Albany, NY, United States
    $113k – $338k/yrFull TimeSenior (5+ years)
  • Accenture

    Accenture

    24 days ago

    Public service - higher education management consulting manager

    Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to...

    onsite, Albany, NY, United States
    $94k – $294k/yrFull TimeLead / Manager
  • 9/11 Memorial & Museum

    9/11 Memorial & Museum

    24 days ago

    Visitor services assistant manager

    ASSISTANT MANAGER, VISITORS SERVICES DEPARTMENT: Strategy & Operations REPORTS TO: Vice President, Visitor Experience & Organizational Customer Service CLASSIFICATION: Exempt SALARY: $70,000 -...

    onsite, New York, NY, United States
    $70k – $72k/yrFull TimeLead / Manager
  • Monro Inc.

    Monro Inc.

    25 days ago

    Automotive store manager - store 182

    The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care...

    onsite, Rochester, NY, United States
    Full TimeJunior (<2 years)
  • SUPREME FITNESS GROUP

    SUPREME FITNESS GROUP

    25 days ago

    Assistant manager

    Job Details: Job Location: Glen Oaks - Glen Oaks, NY Position Type: Full Time Salary Range: $17.70 - $17.70 Hourly Job Summary The Assistant Manager will be responsible for assisting the General...

    onsite, Glen Oaks, NY, United States
    $36k/yrFull TimeJunior (<2 years)
  • Riverbay Corporation

    Riverbay Corporation

    a month ago

    Service representative

    Essential Job Duties and Responsibilities: Manages heavy call volume, answering inquiries, taking messages and directing calls from residents to appropriate departments, as well as, managing...

    onsite, New York, NY, United States
    Part TimeJunior (<2 years)
  • SPS North America

    SPS North America

    a month ago

    Call center manager

    Onsite Reports To: Client Services Manager, Client Services Supervisor, or equivalent leadership Business Hours: Monday–Sunday | 8:00 AM–5:00 PM | Shifting Schedule, Onsite Lead a High-Performing...

    onsite, New York, NY, United States
    $52k – $56k/yrFull TimeJunior (<2 years)

10,000,000+ more jobs available!