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  4. Onsite Service Manager jobs in North Carolina, USA

Onsite Service Manager jobs in North Carolina, USA

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  • Sun
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      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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On-Site Service Manager Jobs — Explore Opportunities in North Carolina

North Carolina's service sector keeps expanding, creating strong demand for skilled leaders who can oversee daily operations and ensure customer satisfaction. Employers across the state are actively looking to hire a service manager to fill 500+ on-site positions, reflecting a growing trend toward service manager on-site jobs as vital to regional business success.

Successful candidates typically bring a blend of leadership, communication, and problem-solving skills, along with a solid understanding of daily operations, budgeting, and staff supervision. Employers value professionals who can motivate teams, resolve customer issues efficiently, and maintain quality standards under pressure. Familiarity with scheduling software, inventory management, and performance metrics further strengthens a candidate's profile, making them attractive for this role across various industries.

In North Carolina, on-site work in this field involves direct oversight of facilities, staff, and customer interactions, ensuring smooth day-to-day operations. The regional hiring outlook remains positive, driven by growth in retail, hospitality, and automotive sectors that rely on in-person management. Companies increasingly seek to fill service manager vacancies quickly, reflecting the ongoing need for hands-on leadership in local markets.

If you're ready to take the next step in your career, explore the latest opportunities available through Global Work AI. Whether you're an experienced professional or new to leadership, now is the time to apply and join a team that values your skills. Global Work AI connects talented individuals with rewarding on-site positions across North Carolina.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What does a service manager do on a daily basis?

    A service manager usually oversees customer support, team performance, scheduling, and service quality throughout the day. In an on-site service manager role in North Carolina, that can mean handling escalations, reviewing open cases, coordinating with technicians or front-line staff, and making sure service standards stay consistent. Depending on the employer, the role may also include budgeting, reporting, and coaching employees. Since duties vary by industry, it helps to compare listings in the state and note whether the focus is retail, automotive, hospitality, or field operations.
  • What skills and qualifications are required for a service manager job in North Carolina?

    Strong communication, problem-solving, and leadership skills are central to most service manager openings in North Carolina. Employers often look for experience with scheduling, customer relations, conflict resolution, and basic performance metrics. A high school diploma is sometimes the minimum, while an associate or bachelor’s degree can strengthen an application, especially in larger organizations. Familiarity with service software, Microsoft Office, and OSHA-aware workplace practices may also help. Reviewing current North Carolina listings can show which qualifications matter most by industry and company size.
  • Is previous management experience required for a service manager role?

    Not always, but prior leadership experience is often preferred for a service manager position in the USA. Many employers value experience supervising staff, handling customer issues, or coordinating daily operations, even if the title was different. In North Carolina, some companies will consider candidates who have led projects, trained coworkers, or managed service workflows in retail, automotive, healthcare, or hospitality settings. If you are early in your management path, look for postings that mention assistant leadership or team lead experience, then compare the requirements across similar roles.
  • What certifications or training help qualify for a service manager role?

    Helpful credentials depend on the industry, but several options can strengthen a service manager application. In North Carolina, employers may value training in customer service, conflict resolution, leadership, and workplace safety. For some roles, Lean, Six Sigma, PMP, or industry-specific manufacturer certifications can be useful, especially in technical or operations-focused settings. OSHA training is a plus when the worksite involves safety oversight. Short courses in coaching, scheduling, or CRM tools can also support your candidacy. Checking the job posting closely will reveal which certificates are truly relevant.
  • What work hours and conditions should I expect in an on-site service manager job?

    Schedules are often full-time and tied to business hours, but many on-site service manager roles in North Carolina also require early mornings, evenings, weekends, or holiday coverage. The environment depends on the employer: you might work in an office, showroom, shop floor, hotel, clinic, or service center. The role can be fast paced, with time spent walking the site, meeting staff, and responding to urgent customer concerns. Because expectations vary by industry, it is smart to review shift details, physical demands, and overtime language in each listing.
  • How does the hiring process work for a service manager role in North Carolina?

    Most hiring steps start with an online application, followed by a resume review and one or more interviews. For a service manager job in North Carolina, employers may ask about leadership style, customer recovery, scheduling, and how you track performance. Some companies also use skills assessments, background checks, or reference calls before making an offer. Larger organizations may include interviews with a district leader or operations director, while smaller teams often move faster. Reading the posting carefully and preparing examples from past work can help you understand the timeline and next steps.
  • What career growth opportunities are available for a service manager?

    A service manager can move into senior operations, district management, regional leadership, or department director roles with the right mix of results and experience. In North Carolina, growth often depends on the industry, company size, and whether the person builds skills in budgeting, staffing, process improvement, and customer retention. Some professionals later move into training, account management, or general management positions. Others specialize in a sector such as automotive, healthcare, or hospitality. Comparing advancement paths across related listings can help you see which employers offer the strongest long-term route.

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500+ jobs found

  • Southern HealthCare Management

    Southern HealthCare Management

    Today

    Social service manager qualified

    Are you looking for Growth, Support, and a Clean Start for Your Career? Then Come Join Our Team! We have a leadership team dedicated to empowering and nurturing our staff. Why Choose Us? Invest in...

    onsite, Monroe, NC, United States
    Full TimeJunior (<2 years)
  • MHC Kenworth

    MHC Kenworth

    4 days ago

    Service manager

    JOB OVERVIEW & ESSENTIAL FUNCTIONS Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Service...

    onsite, Battleboro, NC, United States
    Full TimeLead / Manager
  • Champion Homes

    Champion Homes

    4 days ago

    Service manager - supply, nc

    Work in a place where your team values YOU. Champion Homes Center of Supply, NC is looking for a professional, motivated, career minded person to service our award-winning floor plans that will be...

    onsite, Supply, NC, United States
    Full TimeJunior (<2 years)
  • Friendship Automotive

    Friendship Automotive

    4 days ago

    Assistant service manager - friendship nissan of forest city

    JOIN A WINNING TEAM! At Friendship Automotive, our customers are friends and our Team Members are family. Friendship is located in 4 states, 8 cities and has 17 locations with lots of opportunity for...

    onsite, Forest City, NC, United States
    Full TimeNo Skills
  • Goodyear

    Goodyear

    5 days ago

    Service manager - charlotte, nc

    Job Description Let's Connect APPLY TODAY To Schedule Your On Site Interview! Text "Goodyear" to 66866 to connect with a recruiter! Goodyear owns and operates more than 580 tire and auto service...

    onsite, Charlotte, NC, United States
    Full TimeJunior (<2 years)
  • Goodyear

    Goodyear

    5 days ago

    Assistant service manager - greensboro, nc

    Job Description Let's Connect APPLY TODAY To Schedule Your On Site Interview! Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paces work...

    onsite, Greensboro, NC, United States
    Full TimeJunior (<2 years)
  • Christian Brothers Automotive

    Christian Brothers Automotive

    5 days ago

    Automotive service manager | weekends off | robinhood

    Company Description Christian Brothers Automotive Benefits: Monday through Friday only - No Weekends Paid Vacation & Holidays Healthcare Benefits Available 401K Match On-Going Training & Career...

    onsite, Winston-Salem, NC, United States
    Full TimeLead / Manager
  • Lowe's Companies, Inc.

    Lowe's Companies, Inc.

    5 days ago

    Merchandising service manager

    Key Responsibilities Team Leadership Schedules Merchandising Service team and manages resources for the team to drive efficient project execution in fulfillment of the overall Merchandising Service...

    onsite, Mooresville, NC, United States
    Full TimeJunior (<2 years)
  • MODERN AVIATION INC

    MODERN AVIATION INC

    6 days ago

    Manager, customer service (ilm)

    Job Details: Job Location: ILM - Wilmington, NC Position Type: Full Time Salary Range: $70,000.00 - $80,000.00 Salary/year Job Responsibilities: The Customer Service Manager is responsible for the...

    onsite, Wilmington, NC, United States
    $70k – $80k/yrFull TimeLead / Manager
  • Loparex

    Loparex

    7 days ago

    Customer service manager - americas

    We are looking for a Customer Service Manager to join our team! The Customer Service Manager - Americas leads the customer service team and ensures service levels are met or exceeded, while achieving...

    onsite, Cary, NC, United States
    Full TimeLead / Manager
  • S

    Singh Management Company

    7 days ago

    Environmental service manager

    The Environmental Service Manager is responsible for the safety, beautification, and maintenance of our communities both inside and out. They work closely with Maintenance Technicians and the...

    onsite, Charlotte, NC, United States
    Full TimeLead / Manager
  • The Fresh Market Inc

    The Fresh Market Inc

    7 days ago

    Guest service manager

    The Fresh Market & You: Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member who will commit to helping us deliver on this mission. Our added...

    onsite, Nags Head, NC, United States
    $45k – $56k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    7 days ago

    Service strategy manager – technology industry

    SERVICE STRATEGY MANAGER – TECHNOLOGY INDUSTRY Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • LSA Management

    LSA Management

    10 days ago

    Service manager - charlotte

    Multifamily Service Manager Position Summary LSA Management seeks an experienced Multifamily Service Manager to lead maintenance operations, supervise service teams, oversee preventive maintenance...

    onsite, Charlotte, NC, United States
    Full TimeLead / Manager
  • Deloitte

    Deloitte

    10 days ago

    Service strategy manager – consumer

    SERVICE STRATEGY MANAGER – CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    10 days ago

    Service strategy manager – technology

    SERVICE STRATEGY MANAGER – TECHNOLOGY Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    10 days ago

    Service strategy manager – telecom, media & entertainment (tme)

    SERVICE STRATEGY MANAGER – TELECOM, MEDIA & ENTERTAINMENT (TME) Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Deloitte

    Deloitte

    10 days ago

    Service strategy senior manager - consumer

    SERVICE STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • LSA Management

    LSA Management

    10 days ago

    Service manager - acadia

    Multifamily Service Manager Position Summary LSA Management seeks an experienced Multifamily Service Manager to lead maintenance operations, supervise service teams, oversee preventive maintenance...

    onsite, Chapel Hill, NC, United States
    Full TimeLead / Manager
  • LSA Management

    LSA Management

    10 days ago

    Service manager - volaire

    Multifamily Service Manager Position Summary LSA Management seeks an experienced Multifamily Service Manager to lead maintenance operations, supervise service teams, oversee preventive maintenance...

    onsite, Charlotte, NC, United States
    Full TimeLead / Manager
  • Thompson Buick GMC Cadillac

    Thompson Buick GMC Cadillac

    11 days ago

    Service manager

    Thompson Automotive Group | Raleigh, North Carolina Buick • GMC • Cadillac 70 YEARS IN RALEIGH. OPPORTUNITIES LIKE THIS DON'T COME OPEN VERY OFTEN. For 70 years, Thompson Automotive Group has served...

    onsite, Raleigh, NC, United States
    Full TimeJunior (<2 years)
  • LSA Management

    LSA Management

    12 days ago

    Service manager - rosehill

    Multifamily Service Manager Position Summary LSA Management seeks an experienced Multifamily Service Manager to lead maintenance operations, supervise service teams, oversee preventive maintenance...

    onsite, Fayetteville, NC, United States
    Full TimeLead / Manager
  • EY

    EY

    12 days ago

    Service delivery center - service delivery manager

    Location Dallas, San Antonio, Alpharetta, Jacksonville, Charlotte, Tampa, Philadelphia, St. Louis At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally...

    onsite, Alpharetta, GA, United States
    $87k – $225k/yrFull TimeLead / Manager
  • Nixon Power Services

    Nixon Power Services

    12 days ago

    Service manager

    With 100 years of success, Nixon Power Services is the world’s largest distributor of Kohler Power generators. We operate in an environment where flexibility and a willingness to take on new...

    onsite, Charlotte, NC, United States
    Full TimeLead / Manager
  • Ginkgo Residential

    Ginkgo Residential

    13 days ago

    Service manager

    Company Overview Ginkgo Residential is an integrated multifamily investment, management, and redevelopment company based in Charlotte. We currently manage over 10,000 apartment homes across more than...

    onsite, Charlotte, NC, United States
    Full TimeLead / Manager
  • SCHAEFER SYSTEM INTERNATIONAL INC

    SCHAEFER SYSTEM INTERNATIONAL INC

    18 days ago

    Service account manager

    SSI SCHAEFER is a leading material handling company that’s been in business since 1937. We’re a privately held international company with lots of diversity. You may be wondering about what a material...

    onsite, Charlotte, NC, United States
    Full TimeJunior (<2 years)
  • Crete Solutions LLC

    Crete Solutions LLC

    18 days ago

    Inside sales/customer service manager

    Build Relationships. Drive Operations. Make an Impact. Crete Solutions is a growing ready-mix concrete supplier focused on exceptional service and efficient operations. We're looking for a people...

    onsite, Charlotte, NC, United States
    Full TimeJunior (<2 years)
  • ML Property Group LLC

    ML Property Group LLC

    19 days ago

    Area service manager

    POSITION SUMMARY The Area Service Manager must have the ability to manage all service requests, preventative maintenance and amenity area maintenance for the property. The Area Service Manager is...

    onsite, Charlotte, NC, United States
    Full TimeLead / Manager
  • Howden

    Howden

    19 days ago

    Client service manager

    Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and...

    onsite, Charlotte, NC, United States
    Full TimeLead / Manager
  • RJV Equipment

    RJV Equipment

    20 days ago

    Service manager

    Service Manager – Wilson, NC The preferred candidate will be responsible for providing scheduling, communication and support for the service department. The candidate should possess excellent problem...

    onsite, Wilson, NC, United States
    Full TimeEntry with Degree
  • C

    Classic Chrysler Jeep Dodge RAM -Goldsboro

    22 days ago

    Automotive service manager

    Job Summary The Automotive Service Manager at Mills Auto Group is responsible for overseeing and managing all aspects of the service department, including customer service, operations, and...

    onsite, Raleigh, NC, United States
    $100k – $170k/yrFull TimeLead / Manager
  • Hitachi

    Hitachi

    24 days ago

    Service project manager

    The Opportunity At Hitachi Energy, we believe in empowering our employees to achieve their best. As a Service Project Manager, you will be the driving force behind our customer support and project...

    onsite, Raleigh, NC, United States
    Full TimeLead / Manager
  • Flow Control Group

    Flow Control Group

    24 days ago

    Network service manager

    Company: Flow Control Group About Us: Flow Control Group (FCG) is a leading provider of fluid handling, process, and industrial automation solutions across North America. We are a 100% employee-owned...

    onsite, Charlotte, NC, United States
    Full TimeLead / Manager
  • American Airlines

    American Airlines

    24 days ago

    Customer service manager, airport workforce management

    Location: Charlotte/Douglas Intl Apt (CLT-TRML) Cities: Charlotte - NC Requisition ID: 88265 This job will continue to be posted until at least 9/23/2026. If interested, please apply prior to this...

    onsite, Charlotte, NC, United States
    Full TimeJunior (<2 years)
  • Weidner Apartment Homes

    Weidner Apartment Homes

    25 days ago

    Service manager

    Job Details: Level: Management Job Location: Retreat at McAlpine Creek - Charlotte, NC 28277 Position Type: Full Time Salary Range: Undisclosed Job Category: Maintenance Retreat at McAlpine Creek...

    onsite, Charlotte, NC, United States
    Full TimeLead / Manager
  • Working with Fleet Glass Services

    Working with Fleet Glass Services

    a month ago

    Service operations manager

    About the Role We're looking for an experienced Service Operations Manager to lead the day-to-day operations of FGS. This position plays a critical role in ensuring our teams deliver exceptional...

    onsite, Raleigh, NC, United States
    Full TimeLead / Manager
  • Flow Automotive Companies

    Flow Automotive Companies

    a month ago

    Service marketing account manager - flow automotive companies

    Job Details Job Location: Flow Marketing Services - Winston Salem, NC 27101 Service Marketing Manager The Flow Automotive marketing department is adding a Service Marketing Manager to our team. If...

    onsite, Winston-Salem, NC, United States
    Full TimeMiddle (2-4 years)
  • Fleet Glass Services

    Fleet Glass Services

    a month ago

    Service operations manager

    About the Role We're looking for an experienced Service Operations Manager to lead the day-to-day operations of FGS. This position plays a critical role in ensuring our teams deliver exceptional...

    onsite, Raleigh, NC, United States
    Full TimeLead / Manager
  • Celebrus Technologies plc

    Celebrus Technologies plc

    a month ago

    Celebrus service delivery manager

    As the Celebrus Service Delivery Manager, you will own the day-to-day delivery of Celebrus Cloud services in a 24/7 infrastructure environment, acting as the primary customer-facing point of contact...

    onsite, Cary, NC, United States
    Full TimeJunior (<2 years)
  • Greensboro Honda

    Greensboro Honda

    a month ago

    Service lane manager

    Annual Earning Potential $100,000 to $160,000 State of the art Facilities High Volume Service Department Greensboro Honda, part of Hudson Automotive Group, is on the lookout for an Experienced...

    onsite, Greensboro, NC, United States
    $100k – $160k/yrFull TimeLead / Manager

10,000,000+ more jobs available!