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  2. North Carolina
  3. Service Manager

Onsite Service Manager jobs in North Carolina, USA

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On-Site Service Manager Jobs — Explore Opportunities in North Carolina

North Carolina's service sector keeps expanding, creating strong demand for skilled leaders who can oversee daily operations and ensure customer satisfaction. Employers across the state are actively looking to hire a service manager to fill 146 on-site positions, reflecting a growing trend toward service manager on-site jobs as vital to regional business success.

Successful candidates typically bring a blend of leadership, communication, and problem-solving skills, along with a solid understanding of daily operations, budgeting, and staff supervision. Employers value professionals who can motivate teams, resolve customer issues efficiently, and maintain quality standards under pressure. Familiarity with scheduling software, inventory management, and performance metrics further strengthens a candidate's profile, making them attractive for this role across various industries.

In North Carolina, on-site work in this field involves direct oversight of facilities, staff, and customer interactions, ensuring smooth day-to-day operations. The regional hiring outlook remains positive, driven by growth in retail, hospitality, and automotive sectors that rely on in-person management. Companies increasingly seek to fill service manager vacancies quickly, reflecting the ongoing need for hands-on leadership in local markets.

If you're ready to take the next step in your career, explore the latest opportunities available through Global Work AI. Whether you're an experienced professional or new to leadership, now is the time to apply and join a team that values your skills. Global Work AI connects talented individuals with rewarding on-site positions across North Carolina.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What does a service manager do on a daily basis?

    A service manager usually oversees customer support, team performance, scheduling, and service quality throughout the day. In an on-site service manager role in North Carolina, that can mean handling escalations, reviewing open cases, coordinating with technicians or front-line staff, and making sure service standards stay consistent. Depending on the employer, the role may also include budgeting, reporting, and coaching employees. Since duties vary by industry, it helps to compare listings in the state and note whether the focus is retail, automotive, hospitality, or field operations.
  • What skills and qualifications are required for a service manager job in North Carolina?

    Strong communication, problem-solving, and leadership skills are central to most service manager openings in North Carolina. Employers often look for experience with scheduling, customer relations, conflict resolution, and basic performance metrics. A high school diploma is sometimes the minimum, while an associate or bachelor’s degree can strengthen an application, especially in larger organizations. Familiarity with service software, Microsoft Office, and OSHA-aware workplace practices may also help. Reviewing current North Carolina listings can show which qualifications matter most by industry and company size.
  • Is previous management experience required for a service manager role?

    Not always, but prior leadership experience is often preferred for a service manager position in the USA. Many employers value experience supervising staff, handling customer issues, or coordinating daily operations, even if the title was different. In North Carolina, some companies will consider candidates who have led projects, trained coworkers, or managed service workflows in retail, automotive, healthcare, or hospitality settings. If you are early in your management path, look for postings that mention assistant leadership or team lead experience, then compare the requirements across similar roles.
  • What certifications or training help qualify for a service manager role?

    Helpful credentials depend on the industry, but several options can strengthen a service manager application. In North Carolina, employers may value training in customer service, conflict resolution, leadership, and workplace safety. For some roles, Lean, Six Sigma, PMP, or industry-specific manufacturer certifications can be useful, especially in technical or operations-focused settings. OSHA training is a plus when the worksite involves safety oversight. Short courses in coaching, scheduling, or CRM tools can also support your candidacy. Checking the job posting closely will reveal which certificates are truly relevant.
  • What work hours and conditions should I expect in an on-site service manager job?

    Schedules are often full-time and tied to business hours, but many on-site service manager roles in North Carolina also require early mornings, evenings, weekends, or holiday coverage. The environment depends on the employer: you might work in an office, showroom, shop floor, hotel, clinic, or service center. The role can be fast paced, with time spent walking the site, meeting staff, and responding to urgent customer concerns. Because expectations vary by industry, it is smart to review shift details, physical demands, and overtime language in each listing.
  • How does the hiring process work for a service manager role in North Carolina?

    Most hiring steps start with an online application, followed by a resume review and one or more interviews. For a service manager job in North Carolina, employers may ask about leadership style, customer recovery, scheduling, and how you track performance. Some companies also use skills assessments, background checks, or reference calls before making an offer. Larger organizations may include interviews with a district leader or operations director, while smaller teams often move faster. Reading the posting carefully and preparing examples from past work can help you understand the timeline and next steps.
  • What career growth opportunities are available for a service manager?

    A service manager can move into senior operations, district management, regional leadership, or department director roles with the right mix of results and experience. In North Carolina, growth often depends on the industry, company size, and whether the person builds skills in budgeting, staffing, process improvement, and customer retention. Some professionals later move into training, account management, or general management positions. Others specialize in a sector such as automotive, healthcare, or hospitality. Comparing advancement paths across related listings can help you see which employers offer the strongest long-term route.

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146 jobs found

  • Dollar Tree

    Dollar Tree

    3 days ago

    Seasonal part-time assistant manager

    We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with...

    onsite, North Wilksboro, NC, United States
    Part TimeNo Skills
  • Lenovo

    Lenovo

    11 days ago

    Global support manager -ai data center services

    WHY WORK AT LENOVO We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500,...

    onsite, Morrisville, NC, United States
    $140k – $214k/yrFull TimeLead / Manager
  • Inteplast Group

    Inteplast Group

    12 days ago

    Maintenance manager

    Maintenance Manager Position Objective This position is responsible for managing the plant maintenance and projects in a cost-effective and safe manner that will maximize equipment uptime....

    onsite, Charlotte, NC, United States
    Full TimeLead / Manager
  • GEORGICA PINE CLOTHIERS LLC

    GEORGICA PINE CLOTHIERS LLC

    12 days ago

    Assistant manager

    Why J.McLaughlin? J.McLaughlin was founded in 1977 by brothers Kevin and Jay McLaughlin with a mission to create an American Sportswear brand that offered two key components: classic clothing with...

    onsite, Charlotte, NC, United States
    Full TimeJunior (<2 years)
  • Sunbelt Rentals, Inc.

    Sunbelt Rentals, Inc.

    12 days ago

    Climate control service manager

    Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed...

    onsite, Raleigh, NC, United States
    $56k – $67k/yrFull TimeMiddle (2-4 years)
  • LIFESPAN INCORPORATED

    LIFESPAN INCORPORATED

    12 days ago

    Clinical manager - ft

    Job Details: Job Location: Enrichment Greensboro - Greensboro, NC Position Type: Full Time Education Level: 4 Year Degree Salary Range: $22.00 - $24.00 Hourly Travel Percentage: Up to 25% Job Shift:...

    onsite, Greensboro, NC, United States
    $44k – $48k/yrFull TimeJunior (<2 years)
  • ABM US

    ABM US

    12 days ago

    Regional account manager

    The RAM Partners with key customer management and stakeholders and will identify, plan, and execute growth strategies and tactics for large-scale facilities services initiatives with janitorial, the...

    onsite, Raleigh, NC, United States
    $100k – $130k/yrFull TimeSenior (5+ years)
  • Camden

    Camden

    14 days ago

    Sales manager | camden carolinian/manor park/overlook

    Job Summary Camden’s Sales Managers have overall responsibility for delivering sales excellence of their multifamily portfolio. Sales Managers foster a high-performing sales culture, create a sense...

    onsite, Raleigh, NC, United States
    Full TimeJunior (<2 years)
  • Knitwell Group

    Knitwell Group

    15 days ago

    Experienced assistant manager

    About us LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic...

    onsite, Winston Salem, NC, United States
    Full TimeNo Skills
  • Accenture

    Accenture

    15 days ago

    Servicenow technology delivery lead manager

    We Are: A global professional services organization, which includes being a vital services partner to the world’s major cloud providers — ServiceNow, AWS, Azure, Google, and others. Choose Accenture...

    onsite, Albany, NY, United States
    $94k – $266k/yrFull TimeLead / Manager
  • MHC Kenworth

    MHC Kenworth

    16 days ago

    Service manager

    JOB OVERVIEW & ESSENTIAL FUNCTIONS Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Service...

    onsite, Battleboro, NC, United States
    Full TimeLead / Manager
  • Freedom Specialty Services

    Freedom Specialty Services

    16 days ago

    Evs ops manager - 2nd shift

    Summary: As an EVS Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of the...

    onsite, Wilmington, NC, United States
    Part TimeLead / Manager
  • Freedom Specialty Services

    Freedom Specialty Services

    16 days ago

    Evs ops manager - 1st shift

    Summary: As an EVS Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of the...

    onsite, Wilmington, NC, United States
    Part TimeLead / Manager
  • Vancer

    Vancer

    16 days ago

    Service writer

    Company Details Vancer was formed to create custom maintenance-of-way (MOW) equipment for rail clients. Our employees are the cornerstone of our business and key to ensuring we develop and deliver...

    onsite, Harrisburg, NC, United States
    Full TimeJunior (<2 years)
  • Red Coats, Inc.

    Red Coats, Inc.

    16 days ago

    Regional manager

    Overview Regional Manager needed for large janitorial company. This position is responsible for developing, planning, organizing and cost controlling procedures to ensure compliance with customer...

    onsite, Raleigh, NC, United States
    Full TimeJunior (<2 years)
  • Take 5 Oil

    Take 5 Oil

    17 days ago

    Assistant shop manager-take 5 oil shop 1033

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Assistant Shop Manager (ASM) role at Quick...

    onsite, Fuquay-Varina, NC, United States
    Full TimeNo Skills
  • Goodyear

    Goodyear

    17 days ago

    Service manager - charlotte, nc

    Job Description Let's Connect APPLY TODAY To Schedule Your On Site Interview! Text "Goodyear" to 66866 to connect with a recruiter! Goodyear owns and operates more than 580 tire and auto service...

    onsite, Charlotte, NC, United States
    Full TimeJunior (<2 years)
  • Parks Automotive Group

    Parks Automotive Group

    17 days ago

    Service advisor

    Job Details: Job Location: Parks Chevrolet Charlotte - Charlotte, NC Position Type: Full Time Education Level: Not Specified Salary Range: Undisclosed Job Shift: Day Shift Job Category: Sales Job...

    onsite, Charlotte, NC, United States
    Full TimeJunior (<2 years)
  • Accenture

    Accenture

    17 days ago

    Utilities asset & work management transformation manager

    We Are: Accenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at...

    onsite, Albany, OR, United States
    $79k – $294k/yrFull TimeSenior (5+ years)
  • EasyCare Recruiting

    EasyCare Recruiting

    17 days ago

    Automotive service advisor

    Put your natural knack for pleasing people to work! If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. We need more...

    onsite, Burlington, NC, United States
    Full TimeJunior (<2 years)
  • Fleet Feet

    Fleet Feet

    17 days ago

    Retail manager

    Our Company We believe Running Changes Everything. If you believe that, too, we want to talk. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the...

    onsite, Fayetteville, NC, United States
    Full TimeJunior (<2 years)
  • A

    Apply for the Lessons Manager Ski And Ride School job

    18 days ago

    Lessons manager ski and ride school job

    Beech Mountain Resort is seeking an organized, service-oriented, and motivated Lessons Manager to oversee the daily operations of the Ski & Ride School Front Desk. This leadership role is responsible...

    onsite, Beech Mountain, NC, United States
    $26k – $34k/yrFull TimeJunior (<2 years)
  • CENTURY CARE MANAGEMENT INC

    CENTURY CARE MANAGEMENT INC

    18 days ago

    Social services - licensed

    Job Details: Job Location: Whispering Pines Nursing and Rehabilitation - Fayetteville, NC Position Type: Full Time Salary Range: Undisclosed Job Shift: Days We currently have an opportunity for a...

    onsite, Fayetteville, NC, United States
    Full TimeJunior (<2 years)
  • Mainetti USA, Inc.

    Mainetti USA, Inc.

    18 days ago

    Maintenance manager

    Who We Are Mainetti is one of the world's largest and most diverse full-service suppliers of retail solutions. We are the global market leader in garment hangers for the world's most famous names in...

    onsite, Fletcher, NC, United States
    $85k – $90k/yrFull TimeLead / Manager
  • MODERN AVIATION INC

    MODERN AVIATION INC

    18 days ago

    Manager, customer service (ilm)

    Job Details: Job Location: ILM - Wilmington, NC Position Type: Full Time Salary Range: $70,000.00 - $80,000.00 Salary/year Job Responsibilities: The Customer Service Manager is responsible for the...

    onsite, Wilmington, NC, United States
    $70k – $80k/yrFull TimeLead / Manager
  • Southland Transportation

    Southland Transportation

    18 days ago

    Account manager

    In the Account Manager role, you will be responsible for managing relationships with the assigned customer base and ensuring their transportation needs are met. This will involve working closely with...

    onsite, Hickory, NC, United States
    Full TimeEntry with Degree
  • EY

    EY

    18 days ago

    Service delivery center, data engineer - manager

    Location: Dallas, San Antonio, Raleigh At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career...

    onsite, Dallas, TX, United States
    $76k – $198k/yrFull TimeMiddle (2-4 years)
  • S

    Singh Management Company

    19 days ago

    Environmental service manager

    The Environmental Service Manager is responsible for the safety, beautification, and maintenance of our communities both inside and out. They work closely with Maintenance Technicians and the...

    onsite, Charlotte, NC, United States
    Full TimeLead / Manager
  • Pegasus Residential

    Pegasus Residential

    19 days ago

    Assistant property manager - supply, nc

    Assistant Manager/Client Services Manager At Pegasus, we understand how valuable you are and we want to offer you a career, not a job. If our employees are happy, our owners are happy! We are growing...

    onsite, Supply, NC, United States
    Full TimeJunior (<2 years)
  • Siemens

    Siemens

    19 days ago

    Quality manager mobility customer services

    Pioneering in America, from the first mile to the last. This is what drives us. We’re proud to be Great Place to Work® certified—a reflection of our commitment to creating an environment where...

    onsite, Lexington, NC, United States
    $105k/yrFull TimeJunior (<2 years)
  • Deloitte

    Deloitte

    19 days ago

    Service strategy manager – technology industry

    SERVICE STRATEGY MANAGER – TECHNOLOGY INDUSTRY Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, GA, United States
    $183k – $322k/yrFull TimeLead / Manager
  • Kane Realty Corporation

    Kane Realty Corporation

    22 days ago

    Service manager (multifamily, downtown durham)

    Service Manager, Venable Sign On Bonus - $1,000 Who We Are: At Kane Realty Corporation, we pride ourselves in taking an innovative approach to creating a sense of home and community for our...

    onsite, Durham, NC, United States
    Full TimeJunior (<2 years)
  • Deloitte

    Deloitte

    22 days ago

    Service strategy senior manager - consumer

    SERVICE STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, Georgia, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    22 days ago

    Services strategy senior manager - technology, media & entertainment

    SERVICES STRATEGY SENIOR MANAGER - TECHNOLOGY, MEDIA & ENTERTAINMENT Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Deloitte

    Deloitte

    22 days ago

    Services strategy senior manager - consumer

    SERVICES STRATEGY SENIOR MANAGER - CONSUMER Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United States Austin, Texas,...

    onsite, Atlanta, Georgia, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Pecheles Toyota/Ford

    Pecheles Toyota/Ford

    22 days ago

    Service advisor (weekends off!)

    Service Advisor (Weekends Off!) Pecheles Automotive is growing in Washington and is currently seeking an Service Advisor to support our busy Service Department. This position will work closely with...

    onsite, Washington, NC, United States
    Full TimeJunior (<2 years)
  • Accenture

    Accenture

    24 days ago

    Public service - higher education management consulting senior manager – transformation lead

    Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to...

    onsite, Albany, NY, United States
    $113k – $338k/yrFull TimeSenior (5+ years)
  • US LBM

    US LBM

    25 days ago

    Siding install and service manager

    For almost 20 years, SouthEnd Exteriors has been the leader in the Southeast when it comes to siding and roofing for home builders. We have 9 locations across North Carolina, South Carolina,...

    onsite, Wilmington, NC, United States
    Full TimeLead / Manager
  • Jiffy Lube

    Jiffy Lube

    a month ago

    General manager - 1108

    Jiffy Lube Is Hiring for a General Manager! Lead a High‑Performance Team and Accelerate Your Career! Premium Velocity Auto (PVA) / Jiffy Lube is seeking an energetic, people‑focused General Manager...

    onsite, Raleigh, NC, United States
    Full TimeJunior (<2 years)
  • Domino's

    Domino's

    a month ago

    Assistant manager(08926) - 1515 holcomb blvd

    Company Description Come work for the #1 Domino's in Sales for the US! Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else...

    onsite, Camp Lejeune, NC, United States
    Full TimeJunior (<2 years)

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