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  5. Onsite Service Manager jobs in Kansas City, Missouri, USA

Onsite Service Manager jobs in Kansas City, Missouri, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Service Manager Jobs in Kansas City — On-Site Opportunities Await

Kansas City's growing service industry is fueling steady demand for skilled professionals ready to lead teams and drive customer satisfaction. With 209 open positions available, this on-site role offers a chance to join a thriving local market known for its strong business community. Employers across the city are actively searching to hire a service manager who can bring structure and leadership to daily operations.

The most successful candidates bring a blend of leadership, organization, and customer service expertise to the table. Strong communication skills, the ability to manage schedules and budgets, and a knack for resolving conflicts efficiently are essential in this field. Familiarity with service software, staff training, and performance metrics also gives applicants a competitive edge when pursuing service manager positions in a fast-paced environment.

On-site work remains the standard for this profession in Kansas City, as service managers often need to be present to oversee staff, coordinate with clients, and ensure smooth daily operations. The regional hiring outlook is strong, with businesses in retail, hospitality, and automotive sectors all seeking experienced managers. This hands-on presence fosters better team cohesion and faster problem-solving, making it a preferred setup for many local employers.

If you're ready to take the next step in your career, now is a great time to explore service manager vacancies in Kansas City. Global Work AI connects motivated professionals with employers looking for dedicated leaders to join their teams. Browse current listings today and find the opportunity that matches your skills and ambitions.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What does a service manager do in a typical day?

    A service manager usually starts by reviewing schedules, staffing, and open customer issues, then coordinating with technicians or front-line teams to keep operations moving. In Kansas City, Missouri, an on-site service manager often handles customer communication, resolves escalations, monitors quality, and tracks service performance against company standards. The role may also include inventory checks, safety reminders, and coaching staff during busy periods. Because duties vary by industry, it helps to compare current listings for similar service manager jobs to see which responsibilities are most common.
  • What qualifications do you need to become a service manager?

    Most employers look for a mix of experience, leadership ability, and a high school diploma or equivalent, though some prefer an associate or bachelor’s degree in business, operations, or a related field. Prior work in customer service, facilities, automotive, hospitality, or technical support is often valuable for a service manager role. In Kansas City, Missouri, hiring teams may also expect knowledge of scheduling, conflict resolution, and workplace safety practices. Certifications are not always required, but they can strengthen an application, especially when you compare openings across industries.
  • What skills are most important for a service manager role in Kansas City?

    Strong communication is essential, since an on-site service manager must coordinate people, solve problems quickly, and keep customers informed. Employers in Kansas City also value leadership, time management, and the ability to stay calm under pressure. Other important skills include coaching, budgeting, basic reporting, and using scheduling or service software. Because local employers may serve different sectors across Missouri, adaptability is a major advantage. Reviewing nearby postings can help you spot which soft skills and technical tools appear most often.
  • What is the average service manager salary in Kansas City, Missouri?

    Pay for a service manager in Kansas City, Missouri can vary by industry, company size, and years of experience. Nationally, service and operations management roles often fall in the mid-to-upper five figures, with local offers shaped by the cost of living and the level of responsibility involved. In the Kansas City area, on-site positions that include team oversight, customer escalation handling, or budget duties may pay more. To get an accurate range, check current listings and compare compensation with similar manager roles in Missouri.
  • How does the hiring process usually work for a service manager job in Kansas City?

    The process often begins with an application review, followed by one or more interviews focused on leadership style, customer handling, and problem-solving. For a service manager position in Kansas City, employers may ask for examples of scheduling teams, resolving complaints, or improving service quality. Some companies also use skills assessments, background checks, or reference calls before making an offer. Because expectations differ across local industries in Missouri, it is useful to review each posting carefully and compare timelines before applying.
  • What does an on-site service manager schedule look like?

    An on-site service manager schedule is usually built around business hours, but evenings, weekends, or holidays may be required in customer-facing industries. In Kansas City, Missouri, the workday often includes opening duties, staff check-ins, problem resolution, and end-of-shift reporting. Depending on the employer, the role may follow a fixed schedule or a rotating pattern that supports peak demand. Since coverage needs vary, candidates should review shift details and compare schedules with similar jobs before accepting an offer.
  • What career growth opportunities are available for a service manager?

    This role can lead to broader operations, regional management, or director-level positions, especially for people who show strong results in staffing, service quality, and process improvement. In Kansas City, Missouri, an experienced service manager may move into general manager, operations manager, or client services leadership roles across healthcare, hospitality, retail, and technical services. Some professionals also pivot into training, vendor management, or business operations. Tracking openings in related fields can help you see which next-step roles are most realistic in your industry.

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209 jobs found

  • Hulsing Hotels/ Earth Fare / Accucare

    Hulsing Hotels/ Earth Fare / Accucare

    Today

    Guest services manager

    Job Details: Job Location: Four Points By Sheraton Kansas City Airport - Kansas City, MO Position Type: Full Time Salary Range: Undisclosed Job Category: Hospitality - Hotel Directly supervises all...

    onsite, Kansas City, MO, United States
    Full TimeJunior (<2 years)
  • Compass Group

    Compass Group

    3 days ago

    Environmental services manager

    Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the...

    onsite, Kansas City, MO, United States
    Full TimeJunior (<2 years)
  • K

    KCMO

    3 days ago

    Food service manager- elementary

    KANSAS CITY PUBLIC SCHOOLS Job Description Job Title: Food Service Manager - Elementary Job Title Code: 00132 Salary: F01 - starting at $21.16 Department: Child Nutrition Services Reports To:...

    onsite, Kansas City, MO, United States
    $43k/yrFull TimeJunior (<2 years)
  • MERS Goodwill

    MERS Goodwill

    5 days ago

    Assistant general manager

    Required Travel: 0% Position Type: Hourly Full-Time Hourly Rate: $22.50 Bonus Potential: Up to $500/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and...

    onsite, Kansas City, MO, United States
    $45k/yrFull TimeJunior (<2 years)
  • Gallagher

    Gallagher

    6 days ago

    Client service manager

    Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people...

    onsite, Kansas City, MO, United States
    Full TimeMiddle (2-4 years)
  • Block Real Estate Services, LLC

    Block Real Estate Services, LLC

    6 days ago

    Service manager (the maxwell)

    Job Details Job Location: BMG-MO_Maxwell - Kansas City, MO 64111 Position Type: Full-Time Salary Range: $28.00 - $30.00 Hourly SUMMARY The Service Manager is responsible for overseeing all...

    onsite, Kansas City, MO, United States
    $56k – $60k/yrFull TimeJunior (<2 years)
  • Block Multifamily Group

    Block Multifamily Group

    6 days ago

    Service manager (the maxwell)

    Job Details Job Location: BMG-MO_Maxwell - Kansas City, MO 64111 Position Type: Full-Time Salary Range: $28.00 - $30.00 Hourly SUMMARY The Service Manager is responsible for overseeing all...

    onsite, Kansas City, MO, United States
    $56k – $60k/yrFull TimeJunior (<2 years)
  • Oracle

    Oracle

    7 days ago

    Manager, support engineering

    Manages a team on resolving incoming service requests and manages the operation of customer service delivery, serving as point of escalation for difficult customer inquiries. Monitors the Incident...

    onsite, Kansas City, MO, United States
    $79k/yrFull TimeJunior (<2 years)
  • Hitachi

    Hitachi

    8 days ago

    Service coordinator

    Service Coordinator Location: Kansas City, Missouri, United States Job ID: R0145038 Date Posted: 2026-09-14 Company Name: HITACHI GLOBAL AIR POWER US, LLC Profession (Job Category): Communications &...

    onsite, Kansas City, MO, United States
    Full TimeMiddle (2-4 years)
  • Hy-Vee, Inc.

    Hy-Vee, Inc.

    8 days ago

    Service manager

    Additional Considerations (if any): Night & Weekend Shifts Required - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a...

    onsite, Kansas City, MO, United States
    Full TimeEntry with Degree
  • AutoZone

    AutoZone

    8 days ago

    Part sales manager – part time

    AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The...

    onsite, Kansas City, MO, United States
    Part TimeJunior (<2 years)
  • WIESE GROUP

    WIESE GROUP

    12 days ago

    Service operations manager - industrial equipment dealership

    Job Details Job Location: Kansas City, MO 64120 Position Summary At Wiese USA, excellent service is the heartbeat of everything we do—and the Service Manager is the leader who keeps it running...

    onsite, Kansas City, MO, United States
    Full TimeLead / Manager
  • KONE

    KONE

    12 days ago

    Service superintendent

    Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings...

    onsite, Kansas City, MO, United States
    $115k – $151k/yrFull TimeLead / Manager
  • Foley Equipment

    Foley Equipment

    13 days ago

    Service advisor (shop)

    The Service Advisor (Shop) will be responsible for providing superior customer service by communicating at a high level throughout the entire repair process. What You Will Do in This Role: Manage the...

    onsite, Kansas City, MO, United States
    Full TimeEntry with Degree
  • MULTIVAC USA

    MULTIVAC USA

    14 days ago

    Manager - technical account management

    The Manager, Technical Account Management is responsible for leading the team of Technical Account Managers (TAMs), who act as key liaisons between key accounts and the service organization. The...

    onsite, Kansas City, MO, United States
    Full TimeJunior (<2 years)
  • Scooter's Coffee

    Scooter's Coffee

    14 days ago

    Store manager

    Do you have an amazing personality, a passion for coffee, and the leadership skills to build a rockstar team? If so, we want YOU to join our crew! Here at Freedom Enterprises & Scooter's Coffee, we...

    onsite, Kansas City, MO, United States
    $42k – $44k/yrFull TimeJunior (<2 years)
  • The Guitar Center Company

    The Guitar Center Company

    20 days ago

    Sr. manager, customer service

    KEY RESPONSIBILITIES CUSTOMER EXPERIENCE & SERVICE STRATEGY Partner with CSC leadership to define and execute customer service strategies that support loyalty, retention, and brand reputation. Lead...

    onsite, Draper, UT, United States
    Full TimeSenior (5+ years)
  • City Wide Facility Solutions

    City Wide Facility Solutions

    20 days ago

    Facility solutions manager (account manager)

    Are you ready to take ownership of client partnerships and drive performance in facility management? Join City Wide Facility Solutions as a Facility Solutions Manager and play a key role in making...

    onsite, Kansas City, MO, United States
    Full TimeMiddle (2-4 years)
  • BH Management

    BH Management

    20 days ago

    Service manager

    Who We Are BH Management, LLC is a people-first multifamily owner and operator that grew from a small startup into one of the nation's largest commercial real estate companies. Founded in 1993, BH is...

    onsite, Kansas City, MO, United States
    Full TimeLead / Manager
  • AAA Cooper Transportation

    AAA Cooper Transportation

    24 days ago

    Assistant service center manager

    Assistant Service Center Manager Kansas City, MO AAA Cooper Transportation is immediately hiring an Assistant Service Center Manager to join the team at our Kansas City, MO. This role is a crucial...

    onsite, Kansas City, MO, United States
    Full TimeNo Skills

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