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  4. Service Manager

Onsite Service Manager jobs in Birmingham, Alabama, USA

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  • Sun
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      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
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      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

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      Sophie L.

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    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

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      Kick-off Interview

      Daria (HR)

  • Wed
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      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

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Service Manager Jobs in Birmingham, AL: On-Site Opportunities Await

Birmingham's growing service industry is fueling demand for skilled professionals ready to lead teams and drive operational excellence. Employers across the region are actively hiring for 144 on-site service manager jobs in Birmingham, offering a chance to make a real impact in a thriving local market. This is an ideal moment for experienced leaders to explore new service manager vacancies and advance their careers.

The most successful candidates bring strong leadership abilities, excellent communication skills, and a proven track record in customer service operations. Employers seek professionals who can manage budgets, coordinate schedules, train staff, and resolve customer issues efficiently. Familiarity with service management software, problem-solving under pressure, and a customer-first mindset are highly valued. Those looking to hire a service manager typically prioritize candidates who balance technical know-how with strong interpersonal skills and adaptability.

On-site work remains the standard for service manager positions in Birmingham, as the role demands hands-on oversight of daily operations, staff supervision, and direct customer interaction. Local businesses across automotive, retail, hospitality, and healthcare sectors continue to expand their teams, reflecting a positive hiring outlook for this profession. The Birmingham market offers steady opportunities for professionals seeking long-term stability in a hands-on leadership role.

If you're ready to take the next step in your career, now is the perfect time to explore service manager positions in Birmingham. Global Work AI connects motivated professionals with employers seeking dedicated leaders, making it easy to find a role that matches your skills and ambitions. Start browsing available opportunities today and take charge of your next career move.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for a service manager in Birmingham?

    Pay for a service manager in Birmingham, Alabama, typically sits in the mid-$60,000s to mid-$80,000s per year, with higher totals in larger operations, automotive, healthcare, or technical environments. Base salary can move up when the role includes budgeting, team leadership, and customer satisfaction targets, and some employers add bonus potential. Market data for Birmingham also shifts with demand, so it helps to compare current postings, benefits, and overtime practices rather than rely on one figure alone.
  • What skills and qualifications are needed for a service manager job in Birmingham?

    Strong leadership, clear communication, and problem-solving are essential for a service manager in Birmingham. Employers in Alabama often look for experience supervising staff, handling escalations, managing schedules, and using service or CRM systems. A high school diploma may be enough for some roles, but many prefer an associate or bachelor’s degree, especially in business or operations. Industry experience matters, too, so reviewing current local listings can show which certifications, such as OSHA or ASE in certain fields, are most valued.
  • What does a service manager do on a daily basis?

    A typical day often starts with reviewing team coverage, open tickets, and customer priorities. In an on-site service manager role in Birmingham, that can include checking workflow, assigning tasks, monitoring service quality, and resolving issues before they affect turnaround time. Many managers also coach employees, coordinate with vendors, and track performance against goals. The exact routine depends on the industry, so comparing job descriptions can help you see whether the pace is closer to operations, technical support, or client service.
  • What are the main responsibilities of an on-site service manager in Birmingham?

    On-site service managers in Birmingham usually oversee daily operations, staff scheduling, customer relations, and service standards at the location. They are expected to keep work moving efficiently, enforce safety and compliance practices, and make sure equipment, inventory, or service records stay organized. In Alabama workplaces, the role often includes handling complaints in person and reporting results to upper management. Because responsibilities vary by employer, it helps to compare listings from similar companies and note where leadership, administration, and hands-on support overlap.
  • What industries hire service managers?

    Service manager roles appear across several Birmingham industries, especially automotive dealerships, equipment repair, facilities services, healthcare, hospitality, and field service businesses. Manufacturers and utilities also hire managers who can coordinate technicians and maintain service levels. In Alabama, the title may carry slightly different duties depending on whether the employer serves consumers, commercial clients, or internal operations. Looking at related job titles such as operations manager or customer service manager can help you understand which sector fits your background best.
  • What is the hiring process for a service manager role in Birmingham?

    Most employers in Birmingham begin with an online application and resume review, followed by one or two interviews. For a service manager position, they often check supervisory experience, examples of conflict resolution, and familiarity with scheduling or performance metrics. Some companies add a panel interview, background check, or reference calls before making an offer. In Alabama, larger organizations may also ask for proof of certifications or a practical case discussion, so it is useful to tailor materials to the specific posting before applying.
  • What interview questions are common for service manager jobs?

    Interviewers usually focus on leadership style, customer recovery, team performance, and how you handle busy days. Common prompts for a service manager in Birmingham include how you would deal with a difficult client, improve productivity, coach an underperforming employee, or balance service quality with deadlines. Employers may also ask about reporting, budgeting, and software you have used. Preparing short examples from past work and comparing them with local job requirements can make it easier to answer with confidence.

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144 jobs found

  • 7530ce19-ec13-4901-baf3-9b5f9187d89e

    7530ce19-ec13-4901-baf3-9b5f9187d89e

    Today

    Community manager

    POSITION TITLE: Community Manager DEPARTMENT: Resident Services REPORTS TO: Regional Manager CLASSIFICATION: Exempt JOB SUMMARY: The Community Manager is a business leader who focuses on resident...

    onsite, Birmingham, AL, United States
    Full TimeJunior (<2 years)
  • BH Management Services, LLC

    BH Management Services, LLC

    Today

    Community manager

    Who We Are BH Management, LLC is a people-first multifamily owner and operator that grew from a small startup into one of the nation's largest commercial real estate companies. Founded in 1993, BH is...

    onsite, Birmingham, AL, United States
    Full TimeLead / Manager
  • Staffing Fitness

    Staffing Fitness

    a day ago

    Studio manager

    Location: Birmingham, AL · Type: Full-time, on-site · Compensation: $55,000–$70,000 base salary + performance bonus Staffing Fitness is partnering with a fast-growing, multi-location boutique fitness...

    onsite, Birmingham, AL, United States
    $55k – $70k/yrFull TimeJunior (<2 years)
  • Lindahl Reed

    Lindahl Reed

    a day ago

    Engineering management ii/ facility asset management technician

    Title: Engineering Management II / Facility Asset Management Technician Location: Birmingham, Alabama Job Type: Part-Time Onsite Salary: Competitive compensation commensurate with experience...

    onsite, Birmingham, AL, United States
    Part TimeSenior (5+ years)
  • KONE

    KONE

    2 days ago

    Service supervisor

    Job Description Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to...

    onsite, Birmingham, AL, United States
    $105k/yrFull TimeJunior (<2 years)
  • Dasmen HR LLC

    Dasmen HR LLC

    2 days ago

    Leasing manager

    We are seeking a full-time Leasing Manager . ESSENTIAL DUTIES AND RESPONSIBILITIES: Accompanies prospects to apartments and discusses size and layout of rooms, available facilities, such as swimming...

    onsite, Birmingham, AL, United States
    Full TimeJunior (<2 years)
  • LMS Investment Management

    LMS Investment Management

    3 days ago

    Apartment service manager

    We are currently searching for an experienced Service Manager for our portfolio in Birmingham, AL at our amazing community, Parkside. Service employees here take pride in keeping a property that...

    onsite, Birmingham, AL, United States
    Full TimeJunior (<2 years)
  • Icahn Automotive Group

    Icahn Automotive Group

    5 days ago

    General sales & service tech

    Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...

    onsite, Birmingham, AL, United States
    $24k – $36k/yrFull TimeJunior (<2 years)
  • Icahn Automotive Group

    Icahn Automotive Group

    5 days ago

    Assistant service manager

    Position Summary Support the service and tire team under the direction of the Manager, Store Service. Assist in driving sales across service labor, parts, tires, and fleet business and you provide...

    onsite, Birmingham, AL, United States
    $38k – $48k/yrFull TimeJunior (<2 years)
  • Icahn Automotive Group

    Icahn Automotive Group

    5 days ago

    Service manager trainee

    Position Summary A Manager in Training is responsible for the effective overall operation of the store and service center through motivational leadership, and is responsible for delivering expected...

    onsite, Birmingham, AL, United States
    $45k – $67k/yrFull TimeJunior (<2 years)
  • Holmes Motors INC

    Holmes Motors INC

    5 days ago

    Service writer/parts person

    The Service Writer/Parts Person is responsible for coordinating customer communication, scheduling service needs, managing repair order information, and ensuring proper parts ordering and processing...

    onsite, Birmingham, AL, United States
    Full TimeJunior (<2 years)
  • Grainger Businesses

    Grainger Businesses

    5 days ago

    On-site service representative (full time) birmingham, al

    About Grainger W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million...

    onsite, Birmingham, AL, United States
    $43k – $54k/yrFull TimeMiddle (2-4 years)
  • Southern Brew dba 7 Brew

    Southern Brew dba 7 Brew

    6 days ago

    Manager

    We're looking for a passionate and dynamic individual to lead a team that’s all about energy, connection, and making every cup count! Come be a part of the Brew Crew! A salary that grows with you!...

    onsite, Birmingham, AL, United States
    $55k – $110k/yrFull TimeJunior (<2 years)
  • Books-A-Million

    Books-A-Million

    6 days ago

    It operations support manager

    About the Job The IT Operations Support Manager is an on-site role based at Books-A-Million’s corporate headquarters, within the IT organization. This role leads the Retail Help Desk and Corporate...

    onsite, Birmingham, AL, United States
    Full TimeLead / Manager
  • Hardy Corp

    Hardy Corp

    6 days ago

    General manager - facilities group

    The General Manager will build and lead Hardy Facilities Group, a division of Hardy Corporation, with responsibility for financial performance, operations, people, and customer relationships. The...

    onsite, Birmingham, AL, United States
    Full TimeLead / Manager
  • Bowl New England d/b/a Spare Time Entertainment

    Bowl New England d/b/a Spare Time Entertainment

    6 days ago

    Amusements manager

    What You’ll Do Lead, coach, and support the Amusement Attendant team to create a fun, welcoming game room environment Keep all amusement areas—including arcade, laser tag, and escape rooms—clean,...

    onsite, Birmingham, AL, United States
    Full TimeJunior (<2 years)
  • Enfinity Global

    Enfinity Global

    7 days ago

    Asset manager / o&m manager

    Do you want to build a better future? About Enfinity Global Enfinity Global is a purpose-driven company focused on making a positive impact on the planet by helping companies, governments, and...

    onsite, Birmingham, AL, United States
    Full TimeSenior (5+ years)
  • Spencer Gifts

    Spencer Gifts

    7 days ago

    Assistant store manager - spirit

    Hourly rate ranges from $16.75 - $17.25 per hour and is dependent upon qualifications and experience. Benefits include: Set-Up and Tear Down Premium Pay Programs, End of Season Premium Pay Program....

    onsite, Birmingham, AL, United States
    $34k – $35k/yrFull TimeJunior (<2 years)
  • Spencer Gifts

    Spencer Gifts

    7 days ago

    Returning assistant store manager - spirit

    Hourly rate ranges from $16.75 - $17.25 per hour and is dependent upon qualifications and experience. Benefits include: Set-Up and Tear Down Premium Pay Programs, End of Season Premium Pay Program....

    onsite, Birmingham, AL, United States
    $34k – $35k/yrFull TimeJunior (<2 years)
  • 12 Oaks Parking

    12 Oaks Parking

    9 days ago

    Area manager | birmingham, al

    About 12 Oaks Parking 12 Oaks is a family-owned valet and parking management company that has grown from 100 to over 1,000 employees across multiple regions. We operate on a foundation of Connections...

    onsite, Birmingham, AL, United States
    Full TimeJunior (<2 years)
  • U-Haul

    U-Haul

    9 days ago

    Reservation manager (h)-5

    This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship. Location: 1024 Montgomery Hwy, Birmingham, Alabama...

    onsite, Birmingham, AL, United States
    Part TimeEntry with Degree
  • ManpowerGroup WorkMyWay

    ManpowerGroup WorkMyWay

    9 days ago

    Office services manager

    JOB DESCRIPTION & REQUIREMENTS Site Manager POSITION PROFILE Accountable for the daily operations of a small- to medium-sized site and manages a small team. Manages contracted services including, but...

    onsite, Birmingham, AL, United States
    Full TimeLead / Manager
  • K

    KRG Holdings

    12 days ago

    General manager

    Summary/ Objective The General Manager is passionate and upholds the brand’s culture and standards. Continuously shows strong leadership skills and work ethic. The General Manager understands that...

    onsite, Birmingham, AL, United States
    Full TimeJunior (<2 years)
  • EY

    EY

    13 days ago

    Sap - is-u customer service manager - consulting - location open

    Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you...

    onsite, Akron, OH, United States
    $143k – $297k/yrFull TimeLead / Manager
  • Pep Boys

    Pep Boys

    13 days ago

    Assistant service manager

    Position Summary Support the service and tire team under the direction of the Manager, Store Service. Assist in driving sales across service labor, parts, tires, and fleet business and you provide...

    onsite, Birmingham, AL, United States
    $38k – $48k/yrFull TimeJunior (<2 years)
  • Ace Hardware

    Ace Hardware

    13 days ago

    Assistant store manager

    Retail leadership experience may qualify you for this exciting opportunity. Our friendly atmosphere, competitive wages, and commitment to excellence make Southeast Ace the place for a fulfilling...

    onsite, Birmingham, AL, United States
    $34k – $42k/yrFull TimeLead / Manager
  • Ricoh

    Ricoh

    13 days ago

    Hospitality customer experience manager

    Hospitality Customer Experience Manager This position offers $1000.00 sign on bonus for new Ricoh members! About the Role We are seeking a highly motivated and service-driven Hospitality Customer...

    onsite, Birmingham, AL, United States
    Full TimeLead / Manager
  • Pep Boys

    Pep Boys

    15 days ago

    Service manager trainee

    Position Summary A Manager in Training is responsible for the effective overall operation of the store and service center through motivational leadership, and is responsible for delivering expected...

    onsite, Birmingham, AL, United States
    $45k – $67k/yrFull TimeJunior (<2 years)
  • Compass Group

    Compass Group

    16 days ago

    Patient services manager

    Job Title: Patient Services Manager Location: Birmingham, AL Salary: $70,000.00 - $75,000.00 Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services...

    onsite, Birmingham, AL, United States
    $70k – $75k/yrFull TimeJunior (<2 years)
  • Valvoline Inc

    Valvoline Inc

    16 days ago

    Assistant manager

    JOB LOCATION: 9648 Parkway E, BIRMINGHAM AL 35215 ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent...

    onsite, Birmingham, AL, United States
    $39k/yrFull TimeJunior (<2 years)
  • Arby's

    Arby's

    16 days ago

    Shift manager

    We’re glad you’re here. You may know us as the brand with Roast Beef and Curly Fries – but we are also crafting incredible career opportunities. You’re in the right place if you’re here for benefits...

    onsite, Birmingham, AL, United States
    Full TimeJunior (<2 years)
  • Bowl New England d/b/a Spare Time Entertainment

    Bowl New England d/b/a Spare Time Entertainment

    16 days ago

    Guest service supervisor

    What You’ll Do: Lead and support the front desk team Keep the front-of-house clean, organized, and guest-ready Oversee our lanes, arcade, and attractions throughout the day Help schedule staff and...

    onsite, Birmingham, AL, United States
    Full TimeJunior (<2 years)
  • Planet Fitness-United Fitness Partners

    Planet Fitness-United Fitness Partners

    18 days ago

    Club - assistant club manager

    Job Details Job Location: Birmingham AL Inverness - Birmingham, AL Salary Range: Undisclosed THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone,...

    onsite, Birmingham, AL, United States
    Full TimeJunior (<2 years)
  • Citi Trends

    Citi Trends

    19 days ago

    Assistant manager

    About Citi Trends Citi Trends is a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering great style and amazing brands at exceptional prices. We are...

    onsite, Birmingham, AL, United States
    Full TimeJunior (<2 years)
  • Guidehouse

    Guidehouse

    21 days ago

    Shared services manager | hospital – revenue cycle management

    Job Family: PFS General Travel Required: Up to 10% Clearance Required: None What You Will Do: Guidehouse is seeking a Shared Services Manager to join our Revenue Cycle Management team. In this role,...

    onsite, Birmingham, AL, United States
    Full TimeLead / Manager
  • Take 5 Car Wash

    Take 5 Car Wash

    21 days ago

    Assistant site manager

    You are ready to run something. Here is your chance to prove it. The Assistant Site Manager role at Whistle Express is where leaders are made. You will work alongside the Site Manager to keep the...

    onsite, Birmingham, AL, United States
    Full TimeNo Skills
  • Hertz

    Hertz

    22 days ago

    Part time sales and service specialist

    The Part Time Mobility Specialist, TNC is an essential member of the Hertz Local Edition team. As a brand ambassador, the Mobility Specialist will be facilitating the fastest, easiest, and most...

    onsite, Birmingham, AL, United States
    $34k/yrPart TimeJunior (<2 years)
  • U-Haul

    U-Haul

    23 days ago

    Traffic control manager

    This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship. Location: 1024 Montgomery Hwy, Birmingham, Alabama...

    onsite, Birmingham, AL, United States
    Full TimeJunior (<2 years)
  • Lockton

    Lockton

    a month ago

    Account manager

    Description: Services designated book of business as relating to marketing, claims, and administration. Responds to Client’s inquiries, maintains documentation of communications, existing issues, and...

    onsite, Birmingham, AL, United States
    Full TimeMiddle (2-4 years)
  • Higginbotham

    Higginbotham

    a month ago

    Commercial lines client service manager

    Position Summary: The Commercial Lines Client Service Manager is responsible for assisting producers and clients in maintaining insurance coverage for commercial lines of insurance to include...

    onsite, Birmingham, AL, United States
    Full TimeJunior (<2 years)

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