Service Manager, St. George, Utah

Sapp Bros. is opening a new location in St. George, Utah, and we’re looking for a Service Manager to lead our service department. We’re looking for someone with strong leadership skills, a background in diesel or heavy-duty truck repair, and a commitment to providing great customer service.

As Service Manager, you’ll oversee the day-to-day operations of the shop, lead and develop your team, and help ensure work is completed safely, efficiently, and to our customers’ satisfaction.

At Sapp Bros., our mission is to Bless and Serve. We’re looking for a leader who takes pride in their work, supports their team, and understands the importance of taking care of our customers.

What You’ll Do

• Oversee daily service department operations and keep work moving efficiently.
• Lead, train, and develop technicians while building a strong, dependable team.
• Monitor service sales and department performance to help meet business goals.
• Ensure repairs are completed safely, correctly, and in a timely manner.
• Work with customers to address concerns and maintain positive relationships.
• Maintain a clean, organized shop and ensure safety procedures are followed.
• Assist with technician duties or operate the service truck when needed.
• Help build and establish the service department as part of our new location.

Qualifications

What We’re Looking For

• At least 3 years of service management experience in diesel repair, heavy-duty trucks, or a related field.
• Previous experience leading and developing a team.
• Strong communication, organizational, and problem-solving skills.
• A commitment to safety, quality workmanship, and customer service.
• The ability to manage competing priorities in a busy service environment.
• Flexibility to work evenings, weekends, and holidays as needed.

Why Work for Sapp Bros.?

• Competitive Pay and Benefits: Medical, dental, vision, life insurance, and a 401(k) with company match.
• Career Opportunities: Room to grow and advance within the company.
• Employee Perks: Fuel discounts, gym membership reimbursement, tuition assistance, and more.
• Team Environment: Work with people who support one another and take pride in what they do.
• Our Mission: Be part of a company that believes in Blessing and Serving our customers, employees, and communities.

Ready to Get Started?

If you have the experience to lead a service department and enjoy building a strong team, we’d like to hear from you. Join Sapp Bros. in St. George and help us get our new location off to a great start!