Job Description:

POSITION SUMMARY

We are seeking a dynamic, analytical thinking individual to join our Quality team, focusing on Quality Systems, CAPA, Internal Audit, metric reporting and process improvement initiatives. The ideal candidate will possess a strong background in medical devices or IVD, with a proven track record in managing quality-related activities in a fast-paced dynamic environment. QMS experience is essential. This is a four month position to fill in while another employee is on leave.

RESPONSIBILITIES

This position is responsible for, but not limited to, the following:

• Supports the overall QMS processes for the organization. Responsible for activities required to ensure compliance of Quality Management Systems (QMS), specifically regarding CAPA and internal/external audits. Additional responsibilities include supporting other QMS functions such as NCMRs, Supplier Controls, Management Review, Risk Review, etc.
• Execution and coordination of activities associated with CAPA program, including administration and record management, providing quality input to investigations, reporting, as well as metrics and trending
• Support CAPA Owners in quality-related technical principles, including but not limited to Problem Solving tools and techniques (Root Cause Analysis, DOE, FMEA, etc.)
• Manages the Internal Audit program, including scheduling audits, ensuring timely response to findings, as well as metrics and trending
• Support external audits and inspections by providing subject matter expertise
• Development of Quality Metrics, and coordination of quality data collection and analyses for use in monthly metrics meetings and Management Reviews
• Provide quality assurance support cross-functionally across the organization
• Lead/participate in Risk Management and FMEA initiatives
• Develop, implement, and manage Quality Control/Quality System process improvements.
• Identify opportunities for improvement within the Quality System to ensure compliance and efficiency. Correct or improve gaps/opportunities in an independent fashion by writing and releasing new or revised Quality System documentation
• Understand how and when to escalate quality issues to leadership team within the organization, presenting data and information necessary to draw conclusions and take action
• Provide training and support to employees on quality processes and procedures
• Support work on quality plans, quality processes and special projects, as required
• Perform other TransMedics tasks and duties as assigned/required

MINIMUM QUALIFICATIONS

Bachelor’s Degree in Engineering, Biomedical Science, or other technical discipline preferred, with 5-7 years of relevant experience in medical device industry, including responsibility for Product Quality and/or Quality Systems

A working knowledge of Quality System Standards and regulations, including 21 CFR Part 820, ISO 13485, EU MDR

Ability to multi-task, handling multiple projects and changing priorities

Experience in the creation and documentation of procedures and processes

Must be results-driven and exhibit a sense of urgency

Proficiency with Microsoft Office - Word, Excel, PowerPoint and Access experience required

PREFERRED QUALIFICATIONS

Experience participating in internal and external audits, preferably serving as qualified internal auditor

Ability to communicate ideas and information clearly, effectively, and frequently (both oral and written)

Ability to exercise independent judgment in methods, techniques, and evaluation criteria for obtaining results

Ability to act independently to determine methods and procedures

Problem-solving skills and the ability to resolve issues as they arise

Strong interpersonal skills, with the ability to assimilate with various cross-functional teams

Employee Benefit:

• Medical with Health Reimbursement Account through Blue Cross/Blue Shield of MA
• Dental
• Vision
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• Short Term Disability
• Long Term Disability
• 401K Plan
• Pet insurance
• Employee Stock Purchase Plan

TransMedics is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital status, age, disability or protected veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all employees.