Summary

The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.

King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community. The Adult Services Division (ASD) of DCHS works in partnership with communities to develop, support, and provide human services programs focused on achieving results in housing stability, financial stability, healthy living, and social engagement for veterans, service members, and their families; older adults and their caregivers; and other resilient communities.

The division's work also includes efforts to strengthen connections within and improve access to the human services system. ASD manages and provides equity-focused stewardship of revenue from the Veterans, Seniors, and Human Services Levy (VSHSL), the RCW 73.08 veterans relief fund and King County general fund-funded human services programs. ASD also supports the King County VSHSL Advisory Board, the King County Veterans Advisory Board, and the King County Women's Advisory Board. King County is an active partner in King County's Area Agency on Aging.

An ASD Senior Manager – Service Strategy, Policy, and Community Investments leads high-impact work across service strategy, community investment program design, provider contracting, policy development, and public fund stewardship. This role serves as a leader of a staffing unit and is responsible for overseeing a large and complex portfolio of human services investments and service delivery strategies. The position manages Requests for Proposals (RFPs) and oversees resulting contracts. This includes contract development, certification, management, compliance, provider technical assistance.

The role also includes the development and/or implementation of related policies and practices to ensure ASD programs and contracts following specified requirements while also being accountable and responsive to community needs and stakeholder input.

Under this recruitment, ASD will fill two career service roles: Adults and Caregivers Policy Senior Manager – Projects focused on serving older adults and their caregivers, and members of resilient communities: Leads strategy, solicitation planning, contract development, provider coordination, implementation, risk management, compliance, staff supervision, and continuous improvement for ASD’s non-veteran contracted investment portfolio. Veterans Initiatives & Policy Senior Manager – Projects focused on serving veterans, service members, and their families: Leads strategy, solicitation planning, contract development, provider coordination, implementation, risk management, compliance, staff supervision, and continuous improvement for ASD’s veterans-related direct service programs and contracted investment portfolio.

Each year, ASD invests more than $65 million through over 500 agreements, including community services contracts, Memoranda of Agreement, Letters of Agreement, and other funding tools. This work requires close coordination across contracting and procurement, fiscal, legal, performance measurement and evaluation, communications, policy, program operations, community engagement, providers, and other County partners. The work is highly visible, financially significant, and directly tied to the County’s responsibility to steward public funds and deliver services to older adults, caregivers, veterans, service members and their families, resilient communities, and other priority populations.

Depending on the assignment, this role may supervise unit or program managers and oversee teams of approximately 25 employees responsible for planning, contract development, certification, compliance, monitoring, and administration. The work supports ASD’s five result areas: Housing Stability, Healthy Living, Financial Stability, Social Engagement, and Service System Access and Improvement.

This Senior Manager also serves as a strategic advisor to division and department leaders, resolves complex implementation issues, manages risk, develops policy and procedural solutions, and leads improvements that strengthen ASD’s contracting, procurement, compliance, and investment stewardship systems. The non-veteran role reports to the Chief of Community Investments and Provider Supports. The veteran role reports to the Chief of Veterans Initiatives and Direct Service Strategies. Both roles also have matrixed responsibilities to the ASD Division Director and Deputy Director.

WHO MAY APPLY:

This position is open to all qualified candidates that meet the minimum qualifications. Interviews for this selection process will take place on or around October 5th, 2026.

APPLICATION PROCESS

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact the recruiter listed on this job announcement.

The following items are required to be considered for this vacancy: NeoGov Job Application (The responses on your job application should be thorough and complete and will be used in the screening process) Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process) Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted. This selection process may also be used to create a pool of candidates for current and future career service, term-limited-temporary, and special duty opportunities. The pool will be active for 6 months.

WORK SCHEDULE/CONDITIONS:

This position is exempt from the provisions of the Fair Labor Standards Act, and is not eligible for overtime. Typical hours are Monday - Friday 8am - 5pm

MISSION CRITICAL POSITION STATUS:

This position has been designated Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency.

RECRUITER:

Alan Wedge, alwedge@kingcounty.gov