Senior director of health services

If you are a current University employee, please use the internal career site to apply for this position.

Job Description

The Senior Director of Wellness serves as the strategic leader for the University's Health Services, overseeing Student Health Services, Health Promotion, and Campus Wellness initiatives, and working collaboratively with the Counseling Services department to offer a well-rounded approach to wellness. Reporting to the Associate Vice President for Student Life, this position provides vision, leadership, and operational oversight for the delivery of comprehensive, patient-centered health services program for students, employees and their dependents.

The Senior Director is responsible for establishing a holistic wellness framework that promotes student success, retention, resilience, and well-being. This position oversees clinical operations, budget management, policy development, compliance, quality assurance, and interdisciplinary collaboration across the institution.

The successful candidate will combine executive leadership with healthcare expertise to ensure the campus community receives high-quality care while fostering a culture of wellness that supports the University's mission and strategic priorities.

Essential Functions

This position requires regular, predictable, reliable attendance in the office environment.

Strategic Leadership and Wellness Integration

• Provide vision, leadership, and strategic direction for all campus Health Services operations and wellness promotion and programming.
• Develop and implement a comprehensive campus wellness strategy focused on physical health, emotional well-being, and student success.
• Serve as the University's senior wellness officer and primary advisor regarding health and wellness matters.
• Lead long-term planning, assessment, and continuous improvement efforts for Health Services.
• Utilize data and national best practices to identify emerging wellness trends, campus needs, and strategic opportunities.
• Foster a welcoming and student-centered environment that supports the entire campus population.

Administrative Leadership

• Oversee the daily operations of Health Services and provide direct supervision of the Health Services staff.
• Develop and manage departmental budgets, staffing plans, resource allocation, and operational priorities.
• Recruit, hire, train, supervise, mentor, and evaluate Health Services staff.
• Ensure appropriate staffing models and professional development opportunities for clinical personnel.
• Prepare reports, strategic assessments, utilization analyses, and wellness outcome measures to demonstrate the department’s success and impact on campus.
• Oversee the management and security of electronic health records.
• Maintain contracts and partnerships with external healthcare providers, laboratories, pharmacies, and hospitals as needed.
• Ensure efficient delivery of services and responsible stewardship of institutional resources.

Health Services Oversight

• Provide leadership for comprehensive healthcare services through the offices of Health Services including:
• Primary care
• Preventive care
• Acute and chronic illness management
• Wellness education
• Crisis intervention
• Referral coordination
• Wellness coaching and support services
• Maintain all required licenses, certifications, accreditations, and regulatory documentation.
• Ensure evidence-based standards of care and best practices are implemented across all services.
• Oversee clinical protocols and integrated care practices.
• Promote coordination between medical and mental health providers to ensure continuity of care.
• Support the development of collaborative care models that address the interconnected physical and mental health needs of students.
• Collaborate with campus partners to address student mental and physical health concerns.
• Establish protocols for crisis response, risk assessment, hospitalization referrals, and follow-up support.
• Serve as a key member of campus crisis response and threat assessment teams as appropriate.

Health Policy, Compliance, and Risk Management

• Develop, implement, and regularly evaluate policies, procedures, and operational standards for all health services.
• Ensure compliance with applicable federal and state regulations and professional standards, including:
• HIPAA
• FERPA
• OSHA
• CDC guidance
• State healthcare regulations
• Professional healthcare ethics requirements
• Serve as the University's primary liaison with local and state public health agencies.
• Coordinate public health preparedness and emergency response planning.
• Assist with leading campus responses to communicable diseases, public health emergencies, and health-related crises.
• Oversee quality assurance, risk management, patient satisfaction efforts, and continuous improvement initiatives.

Collaboration and Campus Engagement

• Build collaborative partnerships with offices and departments across campus, including, but not limited to:
• Student Affairs
• Residence Life
• Accessibility Services
• Campus Safety
• Academic Affairs
• Human Resources
• Student Success Programs
• Community healthcare organizations
• Serve on university committees and task forces related to student well-being and institutional effectiveness.
• Consult with university leadership regarding health and wellness concerns affecting the campus community.
• Promote campus-wide wellness initiatives and educational programming.
• Represent the University within professional organizations and community partnerships.
• Perform all other duties deemed appropriate for this position.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

• Strategic Leadership
• Clinical Health Knowledge
• Organizational Leadership
• Budget and Resource Management
• Crisis Management and Decision Making
• Communication and Interpersonal Effectiveness
• Collaboration and Relationship Building
• Policy Development and Compliance
• Change Management
• Assessment and Continuous Improvement

Supervisory Responsibility

The director supervises the Health Services staff, student employees and graduate interns, when applicable.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Position Type and Expected Hours of Work

This is a full-time 10-month position, and general hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m.

Travel

Travel is primarily local during the business day, although some out-of-the-area travel may be expected.

A valid US Drivers’ license with a safe driving record is required.

Required Education

One of the following:

• Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO)
• Nurse Practitioner (NP)
• Physician Assistant (PA)
• A master's degree is required; a doctoral degree is preferred.

Required Experience

Minimum of five years of progressively responsible leadership experience in college health, healthcare administration, student affairs or a related setting. Demonstrated experience supervising healthcare teams. Experience managing budgets, compliance programs, and strategic initiatives. Experience in higher education health or wellness services strongly preferred.

Preferred Education and Experience

Working knowledge of Microsoft Office, experience in data base entry and report management. Knowledge of equipment and devices typically found in a healthcare clinic environment. Ability to plan, direct and evaluate a complex operation utilizing resources as efficiently as possible. Skill at providing effective medical treatment to a wide range of medical conditions. Ability to work both independently as well as cooperatively in a team setting. Exceptional self-motivation, integrity, and creativity. Ability to manage multiple tasks and adhere to strict deadlines. Ability to interact professionally and effectively with staff, students, and alumni. For optimal consideration of your applicant file, faculty applications must include a cover letter; current Resume or Curriculum Vitae; a statement of teaching philosophy; and the contact information for three professional references with your application. Staff applications must include a current Resume or Curriculum Vitae and cover letter with your application.

The University of Findlay is an Affirmative Action/Equal Opportunity Educator and Employer. It is the university's policy to prohibit discrimination and provide equal opportunity to all employees and applicants for employment, without regard to their race, sex (including gender identity/expression), color, religion, ancestry, national origin, age, disability, veteran status, military or sexual orientation.