Clinician Master's / Clinical Care Manager

Program/Department: Heron House – Enhanced Medical Group Living Environment (EMGLE)

Location: East Longmeadow, MA

Salary: $70,000 / year (Starting salary, plus comprehensive benefits)

Schedule: Full-Time

At the Center for Human Development (CHD), Care Finds a Way. We are a diverse, inclusive, and dynamic team dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need.

We are seeking a dedicated and compassionate Clinician Master's / Clinical Care Manager to join our team at Heron House, an 18-bed residential program located in East Longmeadow, MA. Heron House provides specialized, 24-hour care for adults living with serious mental illness alongside complex medical conditions and behavioral health needs.

The Opportunity: Integrate, Support, and Restore:

As the primary behavioral health clinician for Heron House, you will bridge the gap between psychiatric treatment, nursing care, and direct support. You will provide individual therapy, direct care management, and treatment planning to ensure residents receive high-quality, person-centered care that honors their dignity and supports their journey toward wellness and independence.

Key Responsibilities:

• Clinical Services & Therapy: Deliver comprehensive assessments, diagnostic evaluations, and individual psychotherapy using evidence-based practices; facilitate therapeutic and psychoeducational groups.
• Comprehensive Care Management: Coordinate treatment across nursing, psychiatric, medical, and residential teams; lead care coordination with external providers, hospitals, state agencies (DMH), guardians, and families.
• Treatment Planning & Compliance: Develop and update individualized treatment plans in the EHR; maintain timely clinical documentation adhering to agency, DMH, and licensing standards.
• Interdisciplinary Leadership: Serve as a core member of the interdisciplinary care team, providing clinical consultation, case management guidance, and crisis intervention support to residential and nursing staff.
• Transitions & Community Care: Assist with discharge planning, care transitions, and community reintegration efforts to promote long-term stability.

Requirements & Qualifications:

• Education: Master’s Degree in Social Work (MSW), Mental Health Counseling, Psychology, or a related behavioral health field.
• Licensure: License-eligible or independently licensed in Massachusetts (LICSW, LCSW, LMHC strongly preferred).
• Experience: Prior experience working with adults living with serious mental illness, co-occurring disorders, or complex medical conditions in residential, community, or integrated care settings is preferred.
• Logistics & Tech: Valid driver’s license, reliable transportation, and proficiency with Electronic Health Record (EHR) systems.

Success Factors:

• Integrated Mindset: Passionate about combining medical and behavioral health care into a cohesive treatment plan.
• Clinical Excellence: Strong clinical judgment, crisis intervention abilities, and commitment to documentation accuracy.
• Compassionate & Patient: Driven by a recovery-oriented, trauma-informed approach that centers on resident choice and dignity.

Care Finds a Way

At CHD, celebrating differences is a daily practice. We offer a competitive starting salary of $70,000+, along with a robust benefits package including health, dental, and life insurance, 403(b) retirement planning, paid time off, and paid holidays.

Connect with our team today! If you are a skilled clinician ready to make a lasting impact in an integrated residential setting, apply today to join our team.