About the Role

Reporting to a Director of Property Management, the Senior Property Manager will manage the daily activities of a portfolio of commercial assets, which may include flex, retail, and medical properties. The objective is to optimize asset value, develop and maintain tenant and owner relationships, and increase revenue.

Job-Type: Full-time, exempt

Hours: Monday-Friday 8 AM- 5 PM

Primary Responsibilities

Property Operations

• Responsible for the day-to-day operations of your assigned portfolio to ensure that all site operations comply with the established policies and procedures, the management agreement, and are consistent with Thomas Park's overall objectives.
• Conduct formal site inspections in compliance with established standard operating policies and procedures.
• Create and maintain site-specific documentation, including property and tenant information, site operating manuals, and emergency operations manuals.
• Obtain proposals, award contracts, and manage third-party vendors and contractors.
• Oversee building engineers and maintenance personnel.
• Ensure regulatory compliance and effective management of risk and liability. May be responsible for collecting tenant certificates of insurance and maintaining compliance.
• Other duties as assigned.

Financial and Lease Management

• Prepare annual budget, monthly financial variance reports, operations analysis, and leasing activity reports.
• Manage receivables to ensure timely rent collection.
• Oversee the completion of CAM reconciliations and ensure a smooth recovery process.
• Process and approve invoices, assuring accuracy and consistency with company policies.
• Understand Tenant Lease obligations and ensure compliance.
• Work closely with Lease Administration and the Accounting team regularly.
• Other duties as assigned.

Owner and Tenant Relations

• Cultivate and maintain positive, open relationships with Owners, Tenants, and Vendors at all times, ensuring their service needs align with leases and management agreements.
• Coordinate Tenant move-ins and move-outs, following detailed procedures.
• Uphold Thomas Park's brand and ensure a positive customer experience, addressing Tenant satisfaction, building operations, lease, and management concerns.
• Other duties as assigned.

About You

• 8+ years of commercial building management experience required.
• Proficient in financial accounting, financial reporting, and budgeting.
• Skilled in MS Office.
• Experience working in Yardi Voyager and automated A/P systems.
• Possesses excellent organizational abilities and time management skills.
• Possesses a strong customer service and tenant relations aptitude.
• Communicates effectively through written reports, analysis, and oral presentations.
• Ability to respond to others’ needs in a timely and courteous manner.