Location: Anywhere in Country
At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
The opportunity
EY’s Health practice helps healthcare organizations address complex business challenges and transform how they operate. Our teams combine healthcare sector knowledge with capabilities across strategy, people, process, technology and risk to help clients improve performance and create long-term value.
As a Manager in Sector Transformation – Healthcare, you will manage transformation workstreams with a focus on research administration, clinical research and commercialization research and development (R&D) within academic medical centers (AMCs), healthcare providers and related organizations. You will help clients use research as a strategic differentiator while connecting the clinical research mission with clinical operations, care delivery and broader enterprise priorities.
You will manage day-to-day delivery, coordinate multidisciplinary teams, develop client-ready recommendations and support engagement leadership from strategy through implementation and value realization. You will also contribute to solution development, proposals, client relationships and practice growth.
Your key responsibilities
- Manage clinical research and healthcare transformation workstreams from assessment and design through implementation, stabilization and value tracking.
- Advise clients on clinical research strategy, operating model optimization, portfolio management, financial operations, margin improvement, growth strategy and organizational effectiveness.
- Support transformation across the academic medical center tripartite mission, including research, education and clinical care, with particular emphasis on the intersection of research and clinical operations/care delivery.
- Develop business cases, target operating models, implementation roadmaps, governance structures, performance metrics and benefit-tracking approaches across people, process, data and technology.
- Support the digitization and optimization of clinical trial operations, research portfolios, data and analytics, business intelligence and clinical research systems.
- Help clients improve patient and physician experiences through research-enabled process, workflow and technology transformation.
- Manage project plans, milestones, dependencies, risks, issues, budgets and status reporting for assigned workstreams.
- Build trusted relationships with client stakeholders, facilitate working sessions and prepare materials for executive and steering committee discussions.
- Contribute to pursuits and account development through research, solution design, proposal development, RFP responses, pricing inputs and presentations.
- Manage and coach engagement teams, review work products and support quality, staffing, scope, change management and risk management.
- Remain current on developments in clinical research, provider R&D, regulatory compliance, therapeutics, digital health, wearables and screening tools.
Skills and attributes for success
- Strong project and workstream management skills, with the ability to translate strategy into executable actions.
- Deep understanding of clinical research operations and the research environment within AMCs, healthcare providers or related organizations.
- Ability to solve complex problems and develop clear, fact-based recommendations for senior stakeholders.
- Experience connecting clinical research priorities with enterprise transformation, clinical operations and care delivery.
- Strong communication, structured problem solving, collaboration and relationship-building skills.
- Ability to manage multidisciplinary teams and multiple stakeholders in a fast-paced environment.
- Demonstrated commitment to high-quality work, client service, team development and change leadership.
To qualify for the role, you must have:
- A bachelor’s or master’s degree in Health Care Administration, Public Health, Business, Biology, Pharmacology or a related discipline.
- At least 7 years of consulting experience leading or supporting delivery of clinical research work in academic medical center or healthcare provider settings.
- Experience with large-scale transformation initiatives such as operating model design, margin improvement, growth strategy or enterprise transformation.
- Experience with clinical research portfolios and related capabilities such as financial management, business analytics, systems design or digital health technology.
- Experience working across the clinical research lifecycle and translating research priorities into practical operating, process, technology or organizational improvements.
- Experience leading complex workstreams with multiple stakeholders, defined milestones, interdependencies, risks and measurable outcomes.
- Experience developing business cases, baselines, value metrics, implementation plans and benefit tracking.
- Experience managing and developing teams through coaching, on-the-job learning and change management.
- Experience contributing to business development, including solution design, RFP responses, relationship selling, proposals or presentations.
- Ability to work in person at an EY office and/or client location up to 50% of the time, based on client and project needs.
- Candidates must be legally authorized to work in the U.S. without the need for employer sponsorship, now and in the future.
Ideally, you’ll also have:
- Experience with Clinical Research Organizations, pharmaceutical organizations, biotechnology companies, medical device manufacturers or medical technology organizations.
- Experience digitizing clinical trial operations and implementing clinical research systems, data analytics or business intelligence solutions.
- Experience optimizing patient or clinician experience through technology and workflow design including implementation of CTMS (clinical trial management solutions) and EHRs.
- Experience with research and regulatory compliance including accrediting bodies.
- Relevant certifications in clinical research operations, regulatory affairs, project management or related technical areas.
- Demonstrated thought leadership through publications, industry presentations or other forms of market eminence.
- Experience developing market-facing solutions and leading opportunities across the full lifecycle from identification and pursuit through close and delivery.
What we look for
We’re interested in professionals who combine healthcare and clinical research knowledge with hands-on transformation experience, sound judgment and a commitment to developing others. You should be able to demonstrate successful workstream delivery, measurable results, effective stakeholder management and contributions to team and account growth. If you can help healthcare organizations strengthen clinical research capabilities while connecting research strategy to sustainable operational and financial performance, this role is for you.
What we offer you
At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.
The salary range for this job is:
New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $154,000 to $256,700
Bay Area California offices – $160,500 to $267,400
All other offices locations in the US, including Sacramento – $128,400 to $235,300
Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Are you ready to shape your future with confidence? Apply today.
To make the most of your application experience, please limit yourself to two applications within a six-month period. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information.
At EY, our values set the foundation for how we work and the behaviors we expect of our people. Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
All in to shape the future with confidence.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.