POSITION DESCRIPTION

Original Date: 06/01/2026

Position Title: Assistant Resident Manager

Supervisor: Property Manager

Location: UNO's Scott Campus

Full Time/ Part Time: Full Time

Campus: Scott Campus

Status: Exempt

Department: Residence Life

MISSION:

It is your personal and professional responsibility to make Scott Campus Housing premier provider of Collegiate Student Housing in the Omaha area. Through quality, professionalism, safety, consistency, and kindness. We strive to offer our residents the highest level of comfort, security, privacy, and world-class service.

PRIMARY FUNCTION:

The Assistant Resident Manager’s primary function is to act as a link between Management and Resident Assistants of Scott Residence Hall, Scott Village, Scott Court, and Scott Crossing. As well as implement policies, procedures, and regulations. In addition, the Assistant Resident Manager provides support for RAs when dealing with residents as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned):

• Co-Supervising the Resident Assistant staff. Including the scheduling, staff meetings, training/ orientation and any possible issues that arise.
• Handle walk-in resident/RA problems.
• Maintain confidentiality, team spirit, professionalism, customer service and high-quality standards at all times.
• Assist in organizing and create developmental activities for the Res. Life Staff.
• Assist in preparation Annual Res. Life Report.
• Coordinate and handle property events / problems and make referrals to UNO and management as needed in regards to discipline.
• Cover shifts as needed.

QUALIFICATIONS, SKILLS AND EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.

• Must have experience with a live-in Residential Life Program.
• Familiarity with student supervision and student conduct violations preferred.
• Bachelor’s degree is required.
• Excellent computer skills including the Microsoft Office Suite.
• Outstanding written and verbal communication skills.
• Ability to function effectively in emergencies and crises interventions.

ADDITIONAL EXPECTATIONS

• Meet with residents to discuss roommate concerns, substance abuse issues, and other personal and conduct concerns.
• Act as a referral agent to other University resources.
• Respond to crisis situations and offer immediate support and resources to those involved as well as notifying the appropriate parties within Scott Campus Housing and University Housing.
• Be accessible and visible in the Housing Community for student interaction at all times.
• Live on Property in a provided apartment.

WORK ENVIRONMENT:

Work is conducted in-person in a typical office environment between the hours of 8:00 a.m. to 5:00 p.m. Tasks involve continuous movement and walking within a fast-pace environment. A strong team-oriented environment that involves close collaboration with residents and the residence life department.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER:

Scott Residential Management LLC provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic that is protected by federal, state or local law.

E-VERIFY:

Scott Residential Management LLC is a participant in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For information about the E-Verify program, please visit: https://www.e-verify.gov/employees

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to stand, walk, use hands to finger, handle, or feel, lift and/or move up to 10 pounds, and ability to communicate. The employee is required to stand and reach with hands and arms for extended periods of time. The work environment may have extended working hours, frequent time constraints, and shifting priorities, contributing to physical and mental stress. Specific vision abilities required by this job include close vision.