Account Manager

As part of our fastest growing platform, the account management team plays a key part in the ongoing success of our practice. Your strengths in soft skills will foster key client relationships and enhance our customers’ experiences. In this role you will be responsible for making sure we have well-managed relationships with our clients. This means you will have daily interactions with all members of our staff as well as many clients and large insurance carriers. Through the responsibilities of balancing multiple projects at the same time, interacting with people of varied personalities and communication styles, and continually enhancing the resources we offer, you will bring new life to an organization’s health plan and be a key driver in our internal efficiency. We work with clients in all areas of the U.S., and this position will have some travel opportunities, potentially 2-5 days per year. At Milliman we strive to deliver the best products and services so that people can live for today and plan for tomorrow with confidence. We are looking for someone to partner with us in that mission.

Who We Are

Independent for over 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world’s most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics, and business transformation.

Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERG’s) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our web site (https://www.milliman.com/en/social-impact) to learn more about Milliman’s commitments to our people, inclusion, and sustainability.

Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.

We’re looking for:

• Relationship builders. We are fanatical about serving our customers leading to their success. We are looking for someone with strong communication skills to create dynamic relationships, both internally and externally.
• Confident professionals. We aim for 100% in everything we do which means being accurate, on-time and on-point for our customer’s needs, whether that is through preparing reports, phone calls, email communication, or in-person meetings.
• Trend-setters. Innovation is at the core of our DNA, and that stems from the work ethic of our people. We proactively respond to client feedback in an effort to change the landscape of health insurance with new and extraordinary ideas.
• Future leaders. We take the time to invest in our people and encourage them to deepen skillsets and broaden abilities. We will always have new opportunities and responsibilities for those who want to assume them.

Qualifications:

• Ability to organize and self-direct to get things done
• Ability to work positively and independently within a team-based environment
• Exceptional communication skills, highly organized, collaborative and detail oriented
• Experience building and maintaining relationships, while working to mitigate churn and drive engagement and renewals
• Experience working with, and managing, stakeholders and customers
• 2+ years in a Relationship Management, Account Management, or similar role within the Health Insurance industry

Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman now or in the future.

Location

This position is based out of the Milliman office in Omaha, Nebraska. Candidates hired into this role must be willing to work onsite full-time.

Benefits

We offer a comprehensive benefits package designed to support employees’ health, financial security, and well-being. Benefits include:

• Medical, Dental and Vision – Coverage for employees, dependents, and domestic partners
• Employee Assistance Program (EAP) – Confidential support for personal and work-related challenges
• 401(k) Plan – Includes a company matching program and profit-sharing contributions.
• Discretionary Bonus Program – Recognizing employee contributions
• Flexible Spending Accounts (FSA) – Pre-tax savings for dependent care, transportation, and eligible medical expenses
• Paid Time Off (PTO) – Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis
• Holidays – A minimum of 10 paid holidays per year
• Family Building Benefits – Includes adoption and fertility assistance
• Paid Parental Leave – Up to 11 weeks of paid leave for employees who meet eligibility criteria
• Life Insurance & AD&D – 100% of premiums covered by Milliman
• Short-Term and Long-Term Disability – Fully paid by Milliman

Equal Opportunity

All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.