Sales manager

Summary

The Sales Manager is responsible for leading a high-performing team of sales executives focused on driving revenue growth through the sale of credit and debit card payment processing solutions to merchants within our network of FinTech and referral partners. This role combines strategic sales leadership, team development, and relationship management, with a strong emphasis on coaching, performance accountability, pipeline management, and execution against business goals. The Sales Manager also serves as a key partner in developing relationships with senior business leaders—including C-level executives, CFOs, Vice Presidents, and Controllers—while identifying market opportunities, strengthening referral partnerships, and helping the team deliver a consistent, high-quality sales experience. Employees in this role are expected to perform their duties in accordance with The Way We Work, helping to create a company where innovation and care drive meaningful connections.

Duties & Responsibilities

Essential Functions

• Lead, mentor, and manage a team of sales executives to achieve revenue and growth targets.
• Develop and execute sales strategies in alignment with company goals and market opportunities.
• Build and strengthen relationships with referral partners to drive referral business and support merchant acquisition efforts.
• Monitor KPIs and implement data-driven strategies to optimize sales effectiveness.
• Maintain a sales pipeline full of activity for both you and your team.
• Ensure all sales executives are fully utilizing our CRM system.
• Partner with internal teams, including marketing and operations, to enhance the sales process and customer experience.

Additional Responsibilities

• Stay informed on industry trends, competitive landscape, and regulatory requirements to position the company’s solutions effectively.
• Manage the development plans of each Sales Rep, driving growth through focused sales activity that results in increased account and market penetration.
• Report on sales performance, forecasts, and market insights to Senior Leadership.
• Continually drive for improvement of sales processes, including sales forecasting, data quality, new growth opportunities and risk analysis, sales playbooks, etc.
• Other responsibilities as assigned.

Requirements

• Willingness to travel within the assigned region as needed.
• Education & Experience: Bachelor's degree in business administration, accounting, marketing or other related fields required.
• Minimum 3 years Sales Management Experience, preferably in the payments, financial services, or FinTech industry.
• Proven track record of leading high-performing sales teams and exceeding revenue and new client targets.
• Strong ability to build and maintain relationships with both internal stakeholders and external partners.
• Proficiency with Microsoft Office including Outlook, Excel, Word, and PowerPoint.
• Proficiency with CRM systems to monitor lead generation, performance, and effectiveness.

Basys provides technology and payment integration solutions for businesses across the country and Canada. We treat our team, clients, and vendors like people, not numbers. Basys is proud to maintain the industry leading Net Promotor Score and a 90% customer retention rate of clients that continue to process, in an industry where retention rates often average closer to 70 to 75%. We feel that this is a perfect example of how our customer-oriented business model sets us apart. Basys is an equal opportunity employer.