Sales and events coordinator

GENERAL PURPOSE:
The purpose of this position is to grow sales and provide an educational experience for our customers through the coordination of in store sampling and sales events. This person will educate our customers about a wide range of foods, especially Harmons’ signature products. This person will have a passion for food. This person will be preparing foods for sampling, doing demonstrations for customers, preparing food for special store events, providing information for social media marketing including Instagram, train new Foodies, assist with the planning, coordination and execution of events, and provide exceptional customer service.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Follows established departmental and store policies and procedures
• Ensures the quality and freshness of all products and services prepared and provided by Foodies
• Confirms pricing accuracy and signage for all products, paying particular attention to ad items
• Ensures the Foodie carts and work areas are cleaned and sanitized daily and meet the company standards for appearance
• Delivers excellent customer service to all customers
• Assists the People Support Manager with the teach to taste program at store level
• Researches and creates recipes for demonstrating in-store
• Samples a wide variety of foods to customers
• Educates customers about food, preparation, health benefits, etc. with special emphasis on Harmons’ signature products
• Preparing foods and information for Foodies
• Assists with the planning, organization, and execution of sales events
• Works closely with the store management team to coordinate events and sampling
• Provides sales goal projections and outcome results
• Provides store specific information for social media including maintaining store’s Instagram account
• Setup, food preparation, and cleanup for special store events
• Ensures that Foodie carts are well-stocked and maintained
• Communicates openly and frequently with the Store Director
• Responsible for taking inventory and ordering for Foodie supplies
• Trains Foodies
• Writes the Foodie schedule
• Teaches, mentors, and educates associates to help them be successful members of the team
• Provides honest, direct, and constant feedback to associates regarding their performance and areas of improvement
• Assists as needed to ensure the success of the store as a whole

MARGINIAL DUTIES & RESPONSIBILITIES:
Performs other job-related duties as assigned.

NATURE OF WORK CONTACTS:
Consistent and daily interaction with store associates
Consistent and daily interaction with customers

TRAINING & QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Desired knowledge, skills, and abilities:
A high school diploma or GED preferred; 1 year of kitchen or other culinary training experience preferred; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:

• Current Food Handler’s Permit
• Must have the ability and willingness to learn about a wide variety of foods, their health benefits, and cooking techniques
• Ability to follow a recipe
• Basic math skills used for halving or doubling a recipe
• Ability to read and follow a recipe
• Ability to interpret policies and procedures
• Excellent organization and planning skills
• Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with customers and fellow associates
• Ability to professionally and appropriately handle conflict
• Must possess the ability to accept constructive review and be accountable for one’s own success as well as the success of your team
• Required to make logical, significant decisions using general, recognized skills and techniques
• Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons’ mission and commitment to working collaboratively
• Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused, and consistent
• Ability to work weekends, evenings, and holidays

PHYSICAL/SENSORY DEMANDS:
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to hot, cold, and wet conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand, and foot coordination; hear and respond to customer inquiries. Also requires standing, walking, and bending throughout the entire work day and the ability to maneuver heavy objects weighing up to 50 pounds from location to location.

We are proud to be an equal opportunity employer and celebrate our employees' differences including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Diversity makes us better.