Reception manager - boise clinics

Job Details:

Job Location: Raymond Clinic - Boise, ID

Position Type: Full-time

Education Level: High School Diploma / GED

Salary Range: Undisclosed

Job Shift: Daytime

Purpose

The Reception Manager leads reception operations across multiple clinics through partnerships with clinic reception supervisors, prioritizing a positive patient experience through responsive, patient-centered service. The manager develops supervisors’ leadership skills and supports their work to strengthen staff competency and team development through onboarding, training, and coaching. The manager also establishes consistent, standardized reception processes and supports supervisors in managing staffing and daily operations. In collaboration with clinic leaders and other departments, the manager advances continuous quality improvement while supporting organizational values, patient privacy, and regulatory requirements.

Schedule: Monday-Friday from 8am-5pm.

Who We Are

Our vision is that every Idaho community is healthy and thriving through our commitment to outstanding care and the education of tomorrow's healthcare leaders.

Benefits

We offer a well-rounded benefits package to include everything you would expect:

• Multiple health and dental plans
• No cost to employee life insurance, long term disability, employee assistance program, and financial advisors
• A variety of other optional benefits
• 6.5 paid holidays annually and PTO starting at 19 days per year
• Retirement program with auto enrollment and match

Qualifications:

Education

High School Diploma or equivalent required.

Experience

Previous management or supervisory experience preferred.

Other Knowledge, Skills, and Abilities

• Knowledge of supervising and coaching others performance
• Must have strong interpersonal skills.
• Possess the ability to collaborate with other healthcare providers and professionals.
• Ability to multitask in a busy, often noisy environment.
• Basic computer competency with MS Office Suite (Excel, Word, etc.)
• Personal time management skills.
• Strong detail orientation.
• Self-motivated with the ability to work independently.

Other

Our organization is a tobacco-free workplace. We require immunizations for all staff to include an annual influenza vaccine as a requisite for employment. Newly hired staff who are not able to be vaccinated due to medical reasons or sincerely held religious beliefs must apply for vaccination exemption prior to employment.