Summary of Position:

This position is responsible for managing customer quality, laboratory testing & measurement, and quality system processes to ensure product reliability and compliance. This position works closely with customers, suppliers, and cross-functional teams to maintain production stability, implement corrective actions plans, and sustain high-quality standards.

Corporate:

• Adheres to the HTGSS policies and procedures
• Learns, demonstrates and upholds HTGSS Core Values
• Complies with all HTGSS Certification standards; Management System (TS16949), Environmental ISO 14001-2015 and Health and Safety ISO 45001-2018 policies and procedures
• Treats all HTGSS team members with respect and professional courtesy
• Always strives to maintain a positive work environment
• Manages the department budget efficiently as per approved annual budget
• Performs additional assignments / duties as assigned

EHS:

• Adhere to all safety policies and procedures
• Complies with all safety policies and 5S clean philosophy to maintain a safe, clean working environment
• Meets company safety goals

Duties and Responsibilities:

• Lead and manage responses to customer quality issues, complaints, and inquiries
• Conduct root cause analysis and develop corrective action plans (including 8D reports)
• Support PPAP / PSW submissions for new or modified products
• Collaborate with customer liaison teams to address on-site quality concerns
• Plan and execute product performance and durability tests (general scope, subject to future expansion)
• Understand the customer requirements for testing and ability to interpret and report results
• Manage calibration and preventive maintenance of measurement and testing equipment
• Perform Gage R&R studies; analyze results and prepare reports
• Conduct regular Process Tester/Tool Validation to ensure reliability of production inspection systems
• Analyze test data and translate results into actionable quality improvements
• Maintain and improve the Quality Management System (QMS) in compliance with ISO 9001 / IATF 16949
• Conduct internal process audits and manage nonconformance actions
• Monitor and report supplier quality performance (KPI)
• Develop and standardize quality documentation and procedures

Reporting:

Reports to: Quality Manager

Benefits:

• 401(k)
• Healthy Insurance
• Life Insurance
• Supplemental Insurance
• Dental Insurance
• Vision Insurance
• Paid time off

Competency Requirements:

1. Confidentiality: Adheres to the upmost confidentiality; particularly in regard to handling employment/personal information.
2. Multitasking: Must possess the ability to change from one task to another in quick manner based on company needs.
3. Communication: Works to ensure respectful, timely, accurate and appropriate communication across all levels of the organization.
4. Initiative: Identifies problems and takes action to address current or future problems.
5. Engagement: Engages team members in developing goals, executing plans and delivering results (output).
6. Leads by Example: Sets a good example for peers to follow.
7. Integrity: Performs in such a way as to inspire a high degree of trust and acceptance amongst co-workers across all departments.
8. Customer Service Orientation: Focuses efforts on discovering and meeting the customer’s needs.
9. Organizational and Self Discipline: Efficiently organizes and executes assignments.
10. Analytical Skills / Problem Solving: Understands situations, problems, or issues by breaking them down into smaller pieces.
11. Flexibility / Adaptability: Adapts and works effectively in a variety of situations.
12. Works Safely: Strives for an accident-free workplace.
13. Teamwork: Contributes meaningfully to work group efforts by offering new ideas for improvement.
14. Mutual Respect and Support: Works cooperatively with others.

TECHNICAL COMPETENCY

Displays knowledge & skills necessary to perform assigned duties; understands Processes, procedures, standards, methods and technologies related to assignments.

Physical Demands and Work Environment:

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• Bachelor’s degree in mechanical engineering, industrial engineering, materials engineering, chemical engineer, or similar.

Position Requirements and Qualifications

• 1-3 years’ experience Quality Engineering in automotive manufacturing environment
• Experience at an Automotive OEM and/or Tier 1 automotive supplier is preferred

Technical/ Computer Skills:

• Able to read spectrophotometer (color measurement systems) results
• Knowledgeable Core Tools: such as Flow Chart, PFMEA, Control Plan
• Experienced in problem solving methodology
• Knowledge of engineering change management
• Knowledge of measurement methods and drawing strong knowledge based on GD&T
• Must be proficient with MS Office programs (Word, Excel, PowerPoint, Outlook, Teams)
• Experience with SAP is preferred

This Position Description is intended as a summary of the job responsibilities for this particular position. HTGSS reserves the right to add, remove, and/or alter job responsibilities in whole or in part with or without notice.

This Position Description is not a contract. Every Team Member’s employment with HTGSS is voluntary and is subject to termination by the team member or HTGSS at will, with or without cause, and, with or without notice, at any time.