Quality assurance specialist

Job Details

Job Location: Tampa Case Management - Tampa, FL 33634

Position Type: Full Time

Education Level: Graduate Degree

Salary Range: $56,000.00 - $56,000.00 Salary/year

Working for Camelot is a unique experience where each employee is asked not only to shape the future of the children they serve, but also help shape the future of the company. We take pride in our organizational culture of allowing local programs and staff an appropriate amount of autonomy to design and deliver services that best meet their community's needs. Camelot is not a top heavy organization but instead we place our trust and confidence in local leadership with the corporate administration providing guidance, support and the necessary resources to provide high quality services.

The Quality Assurance Specialist works with Camelot leadership, staff and funders to assure services to delivered to children and families meet regulatory and contractual requirements and are effectively meeting the needs of the children and families served. This position is also responsible for the maintenance, reporting and accuracy of documentation and data collection for the program. The Quality Assurance Specialist also takes part in or leads the effort in outcome reporting and the development of procedures to ensure the implementation of contractual requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Other duties may be assigned. Specific regional requirements may be detailed as an attachment to the job description.

1. Oversight and implementation of electronic and physical filing procedures.
2. Monitor staff compliance with documentation requirements and when necessary, provide training to staff to assure staff are completing required documentation timely and accurately.
3. Conduct on-going file reviews and provide reports to program leadership. Develop and implement corrective measures when deficiencies are identified in documentation.
4. Monitor and report program compliance with contractual outcomes. Develop and implement corrective measures when outcome performance is not meeting contractual requirements.
5. Monitor implementation of case plan goals for families including referrals, case management tasks, and other items identified on service plans. Provide reports to staff and program leadership identifying unmet tasks and monitor for follow up.
6. Track and produce all data requirements and reporting for funders and other regulatory bodies. Specific reporting and data requirements are detailed as an attachment to this job description.
7. Review all new cases for compliance, required and needed tasks, and appropriateness of staff assignment.
8. Review all cases set for closure, reunification, adoption and other permanency options to determine appropriateness of permanency option.
9. Participate in all required staffings and meetings for the program.
10. Implement an effective system for utilization of flex or child specific funding. Track and report spending and balances.
11. Prepare case files for internal and external monitoring and establish procedures to assure compliance with regulatory and contractual requirements.

Qualifications

Master’s degree in a human service field and 5 years of direct care experience providing similar services to children and families. A Bachelor’s degree and 7 years of experience can substitute for a Masters degree.

We invest in you! Health Insurance Plan, Dental Insurance Plan, 401K Plan, 11 paid holidays, Generous vacation and sick time benefits, Tuition and CEU reimbursement, Flexible spending accounts, Supplemental insurance packages including disability, life insurance, and other products. Camelot employees receive competitive salaries, performance-based pay in some positions, on-going training, CEU opportunities, as well as promotional opportunities throughout the company. Most importantly, joining Camelot provides an opportunity to be part of a team that is dedicated to providing the highest quality of care to children in a supportive and friendly work environment.

Camelot Community Care is an equal opportunity employer and a drug free workplace. All positions require screening through the Florida Background Screening Clearinghouse. Learn more at https://info.flclearinghouse.com.