Job Summary

The Resident Assistant role assists Midland College and Residence Life by fostering a positive and supportive atmosphere for students and staff. RAs are instrumental in building a sense of community among residents. Through organizing social events and facilitating group activities, they encourage interactions that lead to strong friendships and support networks, contributing significantly to students' overall well-being. They offer initial support, lend a listening ear, and provide referrals to counseling services when needed, ensuring that students have access to the help they require.

The Resident Assistant will help Hall Managers address situations in the halls and resolve issues quickly and effectively. RAs will be trained in emergency procedures and can provide immediate assistance during crises. Their regular rounds and enforcement of residence hall policies contribute to a secure environment, giving residents peace of mind. Additionally, RAs will be able to provide knowledge of campus services and resources to residents. They provide customer service to students, parents, and guests in-person, via phone and email.

Resident Assistant should possess energetic enthusiasm, the desire to learn, lead and educate, and the ability to maintain professionalism in their appearance. Resident Assistants should have a team-oriented attitude that displays their desire to serve and communicate with the public as a positive representative of Midland College. Audible communications skills will be necessary for the indoor/outdoor tour responsibility. Overall, the presence of RAs significantly enhances the residential life experience by promoting community, supporting mental health, resolving conflicts, ensuring safety, and providing valuable resources and educational opportunities for residents.

About Midland College

At Midland College, we believe education transforms lives, strengthens communities, and creates opportunity for future generations. As a driving force for workforce development and economic growth in the Permian Basin, we serve dual-credit students, first-time-in-college learners, adult students, and working professionals. Through strong partnerships with K-12 schools, universities, business and industry, and community organizations, we make education accessible, prepare students for meaningful careers, and help shape the future of our region.

Midland College is a dynamic institution experiencing rapid enrollment growth and institutional growth. We are continually evaluating how we work, challenging ourselves to improve, and embracing innovation to serve our students and community better. Three Core Values define our culture: YES – We embrace challenges with curiosity, optimism, and a solutions-oriented mindset. STUDENTS – Student success is at the center of every decision we make. ACT – We take ownership, move with purpose, and deliver meaningful results. We seek individuals who are adaptable, resilient, and energized by change. Our employees ask thoughtful questions, challenge the status quo, solve problems collaboratively, and continuously look for better ways to serve students. We work hard, think strategically, and hold ourselves accountable. We also believe great teams support one another, celebrate successes, and bring positivity, perspective, and a sense of humor to the workplace.

What You Can Expect at Midland College

A leadership team committed to action, collaboration, and continuous improvement. A Board of Trustees that values stewardship, innovation, and long-term vision. A community that believes deeply in the power of education to create opportunities. Meaningful work, supportive colleagues, and the opportunity to make a lasting impact, every single day. If you're passionate about making a difference, excited by growth and innovation, and ready to help students succeed while strengthening the Permian Basin, we invite you to join our team.

Essential Functions

• Building Community: Foster a sense of belonging and community among residents by organizing and participating in social and educational programs and activities, creating and maintaining residence hall bulletin boards, creating door decorations for residents. Encourage residents to participate in campus activities.
• Peer Support: Serve as a resource and mentor to residents, providing guidance, support, and referrals to campus resources as needed while adhering to FERPA regulations regarding student privacy.
• Conflict Resolution: Address conflicts and concerns within the residence hall, facilitating constructive dialogue and promoting a respectful living environment.
• Safety and Security: Monitor the residence hall environment, enforce college policies and procedures, be on a nightly on-call rotation, conduct duty rounds in all residence life spaces, and respond appropriately to emergencies or incidents while maintaining security-sensitive information and complying with FERPA regulations.
• Administrative Duties: Assist with administrative tasks such as maintaining accurate resident records, conducting room inspections, work the front desk as needed, and reporting maintenance issues in a manner that respects student privacy and FERPA guidelines.
• Early Move-In and Late Move-Out: RAs are required to move into the residence halls early before the start of the semester and stay late after the semester ends to assist with orientation, move-in/move-out processes, and other responsibilities as assigned.
• Training and Meetings: Attend all required trainings, meetings, conferences, and other staff activities to stay informed, updated, and engaged in the RA role.
• Assist Hall Managers: Assist Hall Managers and the Residence Life Department as needed.
• Other Duties: Other Duties as assigned.

Qualifications

Required Qualifications

• High school diploma or equivalent.
• Must have lived on campus for at least one semester prior to applying for the RA position and currently live on campus for the semester(s) applying.
• Currently enrolled in classes at Midland College as a full-time student (12 credit hours or more per semester).
• Computer literacy.
• Basic keyboarding, and data entry skills.
• Strong communication, interpersonal, and leadership skills.
• Ability to work collaboratively in a team-oriented environment.
• Demonstrated reliability, responsibility, and sound judgment.
• Must be security-sensitive and able to adhere to FERPA regulations regarding student privacy.
• Commitment to attending all required trainings, meetings, conferences, and other staff activities.
• 2.5 GPA when applying. Maintain 2.25 GPA while employed.

Preferred Qualifications

• Customer service experience.
• Public speaking skills.
• Proper phone etiquette.
• Previous experience in a residential life or leadership role.

Work Environment

Typical office Business Hours M-Th 8:00 a.m.- 5:00 p.m. F 8:00 a.m. – 12:00 p.m. summer M-Th 7:30 a.m. – 5:30 pm Periodic evening and weekend hours during peak periods (e.g., open enrollment, payroll). Occasional travel (less than 10%).

Physical Demands

Must be able to remain in a stationary position 50% of the time. Must be able to sit or stand for long periods of time. Repetitive use of a keyboard at a workstation. Use of manual dexterity. The person in this position frequently communicates with others; must be able to exchange accurate information. The ability to see details of objects that are at a close range and see differences between colors, shades, and brightness. Frequently moves equipment or paperwork weighing up to 20 pounds. Duties indoors and some outdoors. Use of Audible and Visual Communications.

Salary Range

$10.75 per hour

Benefits

Midland College faculty and staff enjoy a comprehensive choice of insurance plans* and retirement savings programs. medical, prescription, dental, and vision plans, FSA retirement savings programs tuition remission for employees generous paid time off including winter break. To learn more go to: Midland College Benefits *eligibility may vary based on job classification.

Security Sensitivity

All Midland College positions are security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. An employment offer is contingent on completion of a satisfactory criminal background investigation.

Special Instructions to Applicants

All documents must be electronically submitted through the Midland College Online Employment Services website to be considered. Incomplete or improperly submitted applications may be excluded from consideration. Documents that must be submitted online: Completed online application, CV/resume, and transcripts (if applicable). Unofficial transcripts will be accepted with the application. NOTE: Official transcripts sent directly from the institution(s) attended to Midland College Human Resources are required within 30 days of hire (if applicable). If a specified closing date is not listed on the posting, there is a required minimum posting period of five business days.