Program manager

Assist students in the Say Yes Scholarship Program at The University of Akron and other retention initiatives within Exploratory Advising and Academic Support. The Program Manager will support scholars to achieve their educational goals by offering life coaching and support throughout their academic career. Serve as a liaison to other departments on campus and develop student programming to support students through their collegiate experience. Assist in supporting students throughout their pursuit of a professional degree. Provide program/project planning and management and case management. Establish and build rapport through collaboration with internal and external partners.

Essential Functions:

• 40% Serve as the onsite contact for the Say Yes Cleveland Scholarship program. Work closely with UA and Say Yes Cleveland Scholarship administration in the ongoing development and implementation of program support. Develop and implement student programming and assess program outcomes to promote, support and share the mission, vision, and pathways of The University of Akron. Communicate and foster relationships on behalf of UA with students, parents, Say Yes Administration and the community at large. Recruit and assist in the transition from high school to UA.
• 40% Provide academic advising and "Life Coaching" of students, as well as mentoring. Assist students in contacting appropriate campus and community resources. Assist in recruitment, transition, and financial aid activities. Support and coach students regarding academic matters and the educational alternatives open to them. Interpret and disseminate information to students regarding University requirements and academic/administration procedures. Contact students and maintain relationships to monitor academic progress.
• 20% Maintains and assists with data collection and reporting. Represent UA at meetings as requested. Other duties as assigned.

Additional Position Information:

Required Qualifications:

• Education: Requires a relevant Bachelor's Degree.
• Licenses/Certifications/Requirements: Drivers License.
• Experience: Requires a minimum of 2 years' experience in case management and programming in an education setting, social service setting, or related field. Understanding of the policies and procedures surrounding college admissions, recruitment, marketing, advising, and basic student financial aid required. Strong interpersonal, organizational, computer and oral and written communications skills required. Ability to provide case management and student support services in a higher education setting preferred. Experience working with first-generation populations in an educational setting required. Ability to travel regionally required.

Preferred Qualifications (optional):

• Master's Degree Preferred.

Application Instructions:

In order to be considered for this position, please complete the online application and attach your resume. Application Deadline: June 2, 2026

Compensation:

The compensation for this position starts at $47,950 and is commensurate with experience.

FLSA Status (exempt/nonexempt):

United States of America (Exempt)

Union Affiliation (if applicable):

For assistance with your application or attachments, please contact the Human Resources representative listed: Natasha Kuzmina Email: nkuzmina@uakron.edu

Background Check Statement

The University of Akron is committed to providing a safe environment for all students and employees. The University endeavors to protect the health, welfare and safety of all students, employees and visitors on our campus. As such, all offers of employment with The University of Akron are contingent upon verification of credentials, and satisfactory completion of a criminal background check. Some positions may require additional credit investigation and a pre-employment driving record search.

Non-Discrimination Statement

The University of Akron is an Equal Education and Employment Institution. View our Non-Discrimination Statement for more information. Equal Opportunity Employer, including disability/veterans.

State of Residence Statement

It is the expectation of the University of Akron that all work performed as an employee of the University will be performed in Ohio.