Program manager

SAFY is seeking a full time Program Manager for our Independent Living program in Lexington division in Kentucky.

As a Program Manager, you will be responsible for the treatment and quality of care for the youth in placement and served through programs at a designated division. Provide continuous direction, assistance, and clinical oversight to those supervised. Accountable for the fiscal viability of the division.

Who We Are

At SAFY, our mission is Preserving Families & Securing Futures. For 40 years, our work has rested on a single, radical idea – children belong in families. We believe that every child and family deserve the opportunity to reach their full potential. We are a team of 500 employees across seven states providing services such as Family Preservation & Reunification, Behavioral Health, Therapeutic Foster Care, Adoption Services and Older Youth Services so the families and children we serve can build resilience and thrive.

What You’ll Do

Clinical:

• Directly involved in crisis intervention.
• Collaborate with intake/placement process to ensure transition to SAFY program.
• Meet Divisional/Program quality, business and clinical annual goals.
• Participate in all rule violation investigations in the division and placement preservation meetings.
• Review and approve certifications and re-certifications for program, such as treatment foster home certifications.
• Provide clinical supervision to clinical staff by adhering to clinical supervision model.

Compliance/Reporting:

• Responsible to ensure that youth, foster parent and other client files are in compliance at all times.
• Establish a routine schedule for performing file audits with the appropriate risk assessment staff.
• Ensure continued quality improvement of division.
• Responsible for overseeing divisional compliance for Mental Health Utilization.
• Visit all homes according to SAFY policy and all referral sources annually.
• Prepare reports, as required, in a timely manner.

Supervisory:

• Lead, coach and develop a high performance divisional team. Provide direction to staff in the form of answers to problems and advice with staff performance and youth issues. Establish performance goals for the division and monitor progress.
• Interview candidates applying for assigned clinical and non-clinical positions in the division.
• Responsible for the training of assigned staff, which includes, thorough and complete training for new employees and assuring that the current staff receive appropriate continuing education.
• Assign and evaluate performance goals, conduct monthly supervision, and perform scheduled evaluations for all direct reports.
• Establish work schedules and on call rotation among staff to assure coverage of the division.
• Supervise treatment plan development and reviews. Provides supervisory and clinical backup support for the needs of treatment foster parents and staff.
• Fill in for various positions during absence of vacancy of such. This may include providing direct services to foster parent and clinical support to foster youth in the absence of a Case Manager and/or Therapist. In addition, may include provision of direct support for licensing, training and compliance needs in the absences of a Licensing Specialist.
• Ensure the daily office responsibilities are maintained in the absence of a Divisional Office Manager.
• Maintain adherence to recruitment goals by assisting foster parent recruiter if necessary.
• Conducts division treatment team meetings.
• Address both the clinical and operational issues within the division.
• Set, manage and achieve the financial budget of division.
• Work with Executive Director/Assistant Executive Director and finance department to develop an annual operating budget and work within that budget once approved. Review monthly financial information and make suggestions when necessary.

Other:

• Establish and maintain a positive working relationship with all levels of SAFY staff by participating in joint meetings, and problem identification and resolution.
• Establish and maintain a supportive and positive working relationship with youth, foster parents, referring agencies, and other SAFY stake holders.
• Attend relevant in-house and external seminars, trainings, conferences and workshops to develop and enhance knowledge in the designated area as well as achieve relevant education hours per year to enhance professional and job-related skills.
• Attend all leadership meetings, quarterly Growth and Development meetings and once a month divisional Growth and Development meetings.
• Attends required meetings within division, region, and central office (team and/or community partners).
• Participate in assigned committees and chairs if so appointed. If appointed, maintains liaisons with state and national organizations.
• Meets regularly with supervisor to discuss issues and performance.
• Submit monthly/quarterly reports to immediate supervisor.
• Sensitive and responsive to the cultural differences of staff, SAFY youth, foster parents, referral sources and the public.
• Conduct new staff orientation training as necessary.
• Provide backup to on call response for assigned region(s).
• Other duties as assigned by supervisor.

What You Bring

We are looking for people from diverse backgrounds and experiences who are inspired by our noble mission to make a difference in the lives of the children and families in our care. You’ll be right at home if you are willing to learn from successes as well as setbacks, persevere in challenges and adversity, cultivate collaborative relationships, understand and leverage diversity, advocate for equity, aspire to work inclusively, and partner to drive your work and that of your team to the next level.

Qualifications

• Master’s degree in the field of social work, counseling, psychology, or other license-eligible related field of human services.
• Licensure is not required, LSW/LMSW is preferred.
• Three years of experience in the field of social services; one year being in a supervisory/administrative capacity and two years being in providing direct care services.

What We Offer

• Targeted hiring range: $58,000.00 to $73,000.00.
• Compensation is commensurate with transferrable experience, education and licensure of candidate, along with internal equity and budgeted amount for the role.
• Comprehensive benefit plan options including Medical, Dental, Vision, Disability, Life Insurance, Flexible Spending and Health Savings account options to meet your needs.
• 401(k) Retirement plan with company match.
• 10 paid holidays & up to 3 floating holidays per year, generous sick & vacation time and an additional day off for your birthday.
• All regular full and part time staff are eligible for quarterly and/or annual bonuses.
• Tuition Reimbursement up to $5,000 each year.
• CEU Reimbursement up to $1,000 each year.
• On demand access to earned wages through Zayzoon.
• Gain leadership skills, develop your clinical expertise, or earn CEUs with access to over 1,000 courses on our learning platform or through our talented in-house training department.
• Clinical Supervision Reimbursement up to $300 per month.
• Employee Assistance Program with 6 free visits per year.
• Free Financial Advisor Services.
• Support Services for alternative Health Insurance and benefit credit reimbursement options.
• Employee and Foster Parent Referral bonus program.
• Leave donation program.
• Adoption Assistance.
• Mileage reimbursement.
• Your choice of company paid cell phone or phone stipend.

SAFY is proud to be an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment. SAFY does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, gender, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, gender expression, arrest record, conviction record, or any other personal characteristic protected by applicable law. This policy covers all programs, services, policies, and procedures of SAFY, including recruiting, hiring, training, promotion, and administering all personnel actions, such as compensation, benefits, transfers, layoffs or terminations.