Job Overview

The Pre-Analytical Assistant I is responsible for general support functions within the Technical Operations Department.

Position Requirements

• Minimal data entry skills.
• Good organizational skills.
• Understanding of specimen types related to tests ordered.
• Knowledge of clinical department requirements regarding specimen types and quantity needed for each test, specimen handling, and delivery.
• Understanding of compliance regulations related to test ordering.
• Flexibility and a willingness to adapt to change and pursue continuous improvement.
• Commitment to fulfilling internal and external customer requirements in the course of carrying out routine position responsibilities.
• Willingness to actively contribute to a team-based working environment.
• Ability and willingness to support the goals of the department regarding staffing needs on weekends, holidays, on-call, and overtime.

Tasks and responsibilities must be performed with confidence, accuracy, and in a timely manner. Performance task proficiency includes manual functions such as sorting, racking, pickup and delivery of specimens to the laboratory, specimen storage, centrifugation, and aliquoting.

Job Accountabilities

• Demonstrates an ability to learn assigned job duties and develops an understanding of how operations and specimen processing work together to impact technical departments and result quality.
• Identifies problems with specimen types or missing information regarding sorting, racking, centrifuging, delivery, and storage of specimens, and resolves or forwards information to support timely resolution.
• Demonstrates an understanding of compliance policies related to test ordering, including researching test order information on translation tables, computer systems, and directory of services.
• Meets quality and production standards within 6 months of completing training.
• Completes all required written documentation legibly and within assigned timeframes.
• Reports to work on time, follows attendance guidelines, and supports department performance during coworker absences.
• Learns additional functions within operations and specimen processing to allow progression.
• Performs other duties as assigned.

Position Requirements and Environment

• Handles multiple tasks simultaneously and works effectively in a production environment.
• Demonstrates strong verbal and written communication skills across all levels of staff.
• Maintains composure while working under pressure.
• Reflects good judgment at all times when determining appropriate action for resolving problems.
• Adheres to core values, safety, compliance, and work process policies and procedures.
• Works in a biohazard environment in compliance with all applicable safety requirements.
• Keeps work area neat and clean while complying with 5S workplace standards.
• Demonstrates strong interpersonal skills that foster a positive working environment.
• Demonstrates work assignment flexibility and the ability to adapt to change.
• Maintains flexibility regarding work schedule.

Qualifications

• High School Diploma or GED.
• Medical background preferred, including medical terminology applicable to a clinical laboratory.
• Previous experience in a production environment preferred.
• Familiarity with mainframe computers preferred.

Physical Requirements

(Due to nature of job, The candidate must have):

• Ability to sit, stand, or walk for long periods.
• Ability to lift 50 lbs or more.
• Ability to maneuver large carts and racks with specimens.