Join Our Team at Mercy Medical Center – Now Hiring a Practice Manager for our Center for Interventional Pain Management!

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

Responsibilities

• The Practice Manager is responsible for overseeing the operations of a dynamic healthcare practice.
• This role requires a highly motivated and experienced professional with strong financial skills and a strong work ethic.
• The Practice Manager plays a pivotal role in ensuring the smooth functioning of the multispecialty clinic, demonstrating exceptional leadership abilities, business management expertise, and a range of skills that are not easily taught.
• This position requires a commitment to optimizing the clinic's financial performance while maintaining the commitment to excellent patient care.
• The position also interacts closely with other senior management team members to drive the success of corporate initiatives, practice development and key organizational goals.
• Oversee day-to-day operations of the multispecialty clinic, ensuring efficient workflow and adherence to quality standards.
• Develop and implement operational policies and procedures to enhance patient care, optimize resources, and meet regulatory requirements.
• Manage and coordinate staffing needs, including recruitment, training, performance evaluations, and scheduling.
• Monitor and evaluate clinic performance, implementing strategies to enhance productivity, patient satisfaction, and financial outcomes.
• Collaborate with physicians and healthcare providers to align practice goals and drive clinical excellence.
• Develop and manage the clinic's annual budget, ensuring fiscal responsibility and maximizing revenue generation.
• Monitor financial performance, analyzing key metrics and implementing strategies to improve financial efficiency.
• Implement cost-saving measures while maintaining high-quality patient care and operational efficiency.
• Exhibit critical thinking and problem-solving abilities to address complex operational and strategic challenges.
• Prioritize and manage multiple tasks, projects, and deadlines in a fast-paced environment.

Requirements

• Bachelor's degree in Healthcare Administration, Business Administration, or a related field.
• Master's in Business Administration preferred.
• 2-5 years of practice management required.
• 3-5 years medical office experience preferred.
• EPIC experience preferred.
• Proven experience in practice management, preferably in a multispecialty setting.
• Strong financial acumen, with experience in budgeting, financial analysis, and revenue cycle management.
• Excellent leadership and people management skills, with the ability to inspire and motivate a diverse team.
• Exceptional organizational and time management abilities.
• Strong work ethic, self-motivated, and results-oriented.
• Outstanding communication, negotiation, and interpersonal skills.

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Salary Information

Compensation decisions are made in alignment with internal equity, role scope, and market data to ensure fair and consistent pay practices. Most new hires are typically placed within the lower to mid-portion of the range; offers above that level are reserved for candidates with advanced or highly specialized qualifications.

Benefits

Benefits Eligibility is based on your scheduled FTE status and Job Category.

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees.
• 403(b) retirement plan with generous company match and “catch up” provision.
• Paid Time Off (PTO) & company paid holidays.
• Tuition reimbursement.
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program.
• Employer paid Short & Long Term Disability benefits for eligible employees.
• Voluntary Benefits.
• Discounts on auto & home insurance and Verizon plans.
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values.

EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.