Practice Manager — Clinic Operations

AICA Orthopedics — Stone Mountain — $65,000–$75,000 + Bonus

Single Clinic • Full-Time • Salary, Exempt • Medical, Dental & Vision • 401(k) • Path to Regional Manager

The Role

AICA Orthopedics is hiring a Practice Manager to lead a single clinic within our 21-location metro Atlanta network. Base salary $65,000–$75,000 plus performance bonus.

This is first and foremost a people leadership role. Your clinic performs because your team performs — and your team performs because you hire well, develop consistently, and hold people to a clear standard. Strong operators who are weak people managers do not succeed here.

Single-site scope — you own one clinic fully; the Regional PM oversees 4–5 locations. Clinic complexity varies — full-service locations run orthopedic, chiropractic, MRI, PT, and surgical services.

Who We're Looking For

You have managed a clinical team and are honest about what that requires:

• You know the difference between a staff member who needs coaching and one who needs to be replaced — and you act on it.
• You give direct feedback and follow through on performance expectations.
• You read a KPI report, understand what it means, and act without being asked.
• You have managed a clinic budget and owned the results.
• Personal injury or orthopedic clinic experience is a plus. If you have not managed in this environment before, expect a steeper ramp than a standard single-specialty office.

What You're Responsible For

Team Leadership — Primary

• Hire, develop, and hold accountable every member of your clinic team.
• Set clear expectations, conduct regular reviews, and address performance issues directly.
• Develop your Site Coordinator and front desk staff as future AICA leaders.
• Partner with HR on employee relations and workforce planning.

Clinic Operations

• Own daily operations — patient flow, scheduling, staffing, and facility.
• Keep clinical, front desk, and support functions coordinated toward shared goals.
• Maintain HIPAA compliance and AICA standards across all functions.

Financial Performance

• Own the clinic budget — revenue, collections, volume, and cost against monthly targets.
• Identify and close revenue gaps; report performance to your Regional PM with action plans.

Patient Experience

• Set and hold patient experience standards across every function.
• Build a culture where staff own the patient experience, not just their individual tasks.

Qualifications

Required

• 3+ years of clinic or medical practice management experience.
• Demonstrated track record of hiring, developing, and holding a clinical team accountable.
• Experience managing to a budget and driving measurable revenue results.
• EMR/PM proficiency; NextGen preferred.

Preferred

• Orthopedic, multi-specialty, or personal injury clinic experience.
• Multi-service-line operations — medical, chiropractic, MRI, physical therapy.
• Bilingual English and Spanish.

Why choose AICA Orthopedics?

• Base salary $65,000–$75,000.
• Performance bonus tied directly to your clinic's KPI results.
• Genuine path to Regional Practice Manager overseeing 4–5 locations.
• Real single-site autonomy — you own the clinic, the Regional PM is not in your way.
• A 25-year organization that promotes from within and keeps growing.

Benefits

• Medical, dental, and vision insurance.
• 401(k).
• Paid time off and holidays.

About AICA Orthopedics

21 orthopedic and injury care clinics across metro Atlanta. 400+ team members. 25 years in the community. Growing and investing in the clinic leaders who will take us there. AICA Orthopedics is an equal opportunity employer.