Practice manager

We are seeking an experienced and driven Practice Manager to oversee and enhance the daily operations of our specialty practices in Birmingham, Alabama.

This is a key leadership role focused on ensuring operational efficiency, supporting financial goals, leading a collaborative and high-performing team, and strengthening referral relationships. We're looking for a dynamic individual who thrives in a fast-paced environment and is passionate about excellent patient care and team development.

Responsibilities

• Lead by example to build and maintain a supportive, high-achieving team culture.
• Champion outstanding patient experiences, strong employee engagement, and provider satisfaction.
• Manage the day-to-day operations of the practice, including scheduling, staffing, and workflow efficiency.
• Create, implement, and uphold practice policies and procedures.
• Develop staffing schedules aligned with patient volume and business needs.
• Become a subject matter expert in our practice management system (e.g., EndoVision).
• Partner with Human Resources for recruiting, onboarding, staff development, performance reviews, and other personnel needs.
• Train and coach team members in coordination with the operations team and HR support.
• Oversee inventory, supply ordering, and vendor coordination in partnership with procurement.
• Manage invoices and contribute to financial planning and budget oversight.
• Work alongside the Revenue Cycle team to help meet reimbursement targets.
• Support the credentialing process by gathering physician documentation as required.
• Represent the practice within the local community and build strong referral relationships.
• Ensure the clinic is consistently clean, organized, and professionally presented.
• Plan and facilitate regular team meetings and attend manager roundtables and trainings.
• Take on additional tasks as needed to ensure the success of the practice.

Requirements

• Minimum 2 years of leadership experience in team management and cultivating a positive workplace culture.
• At least 2 years of healthcare or dental practice management experience preferred.
• Bachelor’s degree strongly preferred.
• Proficiency in Microsoft Office (Outlook, Excel, PowerPoint) required.
• Familiarity with practice management systems such as EndoVision is a plus.
• Strong leadership and team-building capabilities.
• Excellent interpersonal, verbal, and written communication skills.
• Highly organized with strong attention to detail.
• Proactive, solutions-focused mindset and ability to adapt in a dynamic environment.

Benefits

• Medical, Dental, and Vision Insurance
• Life and Disability Insurance (Short- and Long-Term)
• Paid Time Off (PTO)
• 401(k) with Company Match
• A supportive and collaborative workplace culture
• Opportunities for professional growth

If you're a proactive leader who’s passionate about patient-centered care and operational excellence, we encourage you to apply and become part of the HighFive Healthcare team!