Job Details

Job Location: Akumin - Joe Battle - El Paso - El Paso, TX

Salary Range: $25.00 - $30.00

Position

Patient Navigator (Patient Support & Phlebotomy) – Hereditary Cancer Testing

About the Role

The Patient Navigator (Patient Support & Phlebotomy) plays a critical role in guiding patients through key stages of their genetic testing and diagnostic journey. This position provides patient education, care coordination, and phlebotomy support while working closely with a multidisciplinary clinical team to deliver a seamless, compassionate, and high-quality patient experience.

Position Overview

The Patient Navigator supports patients undergoing hereditary cancer genetic testing through a combination of patient navigation, clinical coordination, partner site support, and specimen collection. This role serves as a primary point of contact for patients and partner sites, helping guide individuals through education, scheduling, specimen collection, and follow-up while ensuring an exceptional patient experience.

Key Responsibilities

• Patient Navigation & Communication: Guide patients through the hereditary cancer genetic testing process from start to finish.
• Clinic Integration & Partner Relationships: Build strong relationships with partner site staff, providers, and clinical teams.
• Workflow Ownership & Follow-Up: Own patient cases, scheduling, follow-ups, and workflow coordination.
• Clinical Support & Operational Execution: Perform venipuncture and collect blood specimens for genetic testing.
• Knowledge & Compliance: Build expertise in genetic testing workflows, insurance processes, and patient eligibility.
• Patient Experience & Problem Solving: Create a welcoming, professional, and supportive environment for patients.

Qualifications

Required Qualifications

• Nationally certified phlebotomist with strong venipuncture skills.
• Minimum of 2 years of clinical experience (front office or back office).
• Minimum of 2 years of experience with insurance verification and prior authorizations.
• Current BLS certification.
• Experience with diagnostic or genetic specimen collection.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Valid driver's license and reliable transportation (if travel is required).

Preferred Qualifications

• CMA or RMA certification.
• 2+ years of experience in an outpatient clinic or patient service center setting.
• Experience in genetics, oncology, women's health, or specialty diagnostics.
• Experience with EMR/EHR systems and strong documentation skills.
• Prior high-touch patient-facing healthcare experience.

Physical & Work Requirements (Essential Functions)

• Ability to stand, walk, and move throughout the clinic for extended periods.
• Ability to perform venipuncture and specimen handling, including fine motor tasks.
• Ability to lift and move supplies and equipment weighing up to approximately 25 pounds.
• Ability to communicate clearly and effectively with patients, families, and staff, both verbally and in writing.
• Ability to follow infection-control, safety, and clinical protocols.

Why Join HALO Dx?

Make a meaningful impact in patients' lives through early detection and advanced diagnostics. Enjoy a consistent weekday schedule with no weekends, nights, or holidays.

Benefits Include:

• Medical, dental, vision, and life insurance
• 401(k) plan
• Paid vacation, holidays, and sick time
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Disability insurance
• Employee discounts
• Stock options in a growing healthcare technology company
• Ongoing training and opportunities for professional growth and advancement

Equal Employment Opportunity

HALO Precision Diagnostics is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants and do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.

Reasonable Accommodation / ADA

HALO Precision Diagnostics is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. We provide reasonable accommodations to qualified individuals with disabilities throughout the application and employment process.

Employment Relationship

Employment with HALO Precision Diagnostics is at-will, which means that either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, in accordance with applicable law. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Join HALO Precision Diagnostics and be part of a team that is transforming healthcare through early detection and personalized, precision-focused care!