Pat care ast

The Patient Care Assistant assists with patient care under the direction of an RN, MD, PA or NP.

The Patient Care Assistant- Safety Attendant (PCA) cares for all patients, including behavioral health, following provider instructions and hospital procedures. Actively monitors patients’ physical and emotional well-being and reports to nursing/medical staff. Ensures a safe environment for patients and staff. Participates in rehabilitation and treatment programs and helps with personal hygiene and activities of daily living.

All patient care team members act to meet patient needs and learn new skills to achieve quality patient care and customer service. Team members promote a cooperative working relationship with each other, other staff, and the public by facilitating and enhancing communication, displaying honesty and respect, displaying sensitivity to age specific needs and cultural defenses, and expressing and accepting feedback in a professional manner.

Responsibilities

Duties & Essential Job Functions

• Patient Care
• Observes patients to detect behavior patterns and reports observations to the medical/nursing staff and documents them in the electronic medical record.
• Uses de-escalation techniques to resolve issues with patient’s behavior.
• Maintains therapeutic boundaries with patient and families.
• Intervenes to restrain violent or potential violent patients by verbal or physical means as required. Completes all documentation in a timely manner.
• Helps patients with their personal hygiene, such as bathing and keeping beds, clothing and living areas clean.
• Documents vital signs and other pertinent observations in the electronic medical record.

Qualifications

Required Qualifications

• This position requires the ability to orient and work at all UCSF Medical Center locations.
• Experience successfully using de-escalation techniques.
• Experience working with medically/mentally ill individuals.
• Experience working with pediatric patients and their families.
• Medical Assistant Certification, Certified Nursing Assistant Certification and/or post high school vocational/ specialized medical training certificate or in your first year of nursing school.
• Current American Health Association BLS.
• High school diploma or successful completion of GED.

Preferred Qualifications

• Previous work experience with behaviorally challenged, mentally impaired, and/or eating disorder patients.
• Previous work experience as a patient care assistant.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care.