Job Summary

The Emergency Department Technician (EDT) assists with patient care under the direction of an RN, MD, PA or NP.

All patient care team members act to meet patient needs and learn new skills to achieve quality patient care and customer service. Team members promote a cooperative working relationship with each other, other staff, and the public by facilitating and enhancing communication, displaying honesty and respect, displaying sensitivity to age specific needs and cultural differences, and expressing and accepting feedback in a professional manner.

Responsibilities

Essential Function (Yes/No)

• Technical Duties:
1. Accurately measures, records and reports vital signs with temperature, oxygen saturation and other data as assigned.
2. Performs 12 lead EKGs including right sided and posterior leads. Stamps and hand delivers the EKG to the Attending MD. Retrieves old EKGs.
3. Edits the EKGs each morning and delivers the copies and the computer disc to the EKG Department.
4. If certified, performs phlebotomy following the Nursing Department competency.
5. Places patients on bedside and portable cardiac monitors.
6. Sets up and maintains O2 therapy equipment and insures that oxygen tanks are full prior to patient transport.
7. Performs routine wound care including setting up suture tray, wound irrigation and applying dressing(s) as directed to include steri-strips and tube gauze.
8. Applies and removes splints following instructions from MD, PA, or NP. Applies ice-packs and orthopedic soft goods as directed. Assist patients with crutch walking.
9. Cleans equipment as needed especially portable monitors. Tags malfunctioning equipment and takes it to the appropriate place for repair.
10. Operates unit equipment e.g. Last Word tracking system, fax machine, Nurse Call and imprinter device as required.
11. Documents all procedures and care given in an accurate, legible, and properly signed manner.
• General Patient Care Duties:
1. Prepares patients for examination, assisting as needed to get patient undressed and into a gown.
2. Provides or assists patients with personal hygiene.
3. Responds to patients’ call lights promptly.
4. Assists patients with elimination - urinal, bedpan, or commode. If patient able, assist to the bathroom. Records output.
5. Assist patients with nutrition such as setting up meal trays, cutting food and/or feeding.
6. For admitted patients, completes Property Record and gives patient or family member the Nursing Admission Assessment Form to complete.
7. Transports/transfers patients and equipment using principles of proper body mechanics.
8. Completes unit maintenance activities by stocking IV carts and bedside carts and other carts as needed.
9. Carries out duties of first responder in emergency situations.
• Other Duties and Responsibilities:
1. Follows all unit, department, and Medical Center policies, procedures and work rules.
2. Maintains confidentiality in matters related to patients and/or staff. Complies with HIPAA regulations.
3. Follows House and Telephone Standards as established by Medical Center.
4. Maintains knowledge of and adheres to all applicable Medical Center and unit specific infection control, health and safety policies and procedures.
5. Completes annual safety and violence in the workplace training.
6. Supports the mission, philosophy and goals of the Medical Center.
7. Supports the development of unit/team goals and actively participates in unit staff meetings, inservices, and educational programs as required.
8. Contributes to and actively participates in the quality assurance and quality improvement process.
9. Maintains a clean, safe and functional work environment.
10. Starts work at scheduled time and completes work on time.
11. Follows guidelines on use of sick leave and other paid time off.
12. Complies with dress code, including photo identification.
13. Provides unsolicited assistance to team members.
14. Uses appropriate chain of command when applicable, e.g., problem solving, seeking information.
15. Performs other duties as assigned (e.g., emptying linen hampers, answering phones/unit reception, collecting meal trays, etc.).

Living Pride Standards

Service Excellence

• Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior.
• Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette.
• Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices.

Work Environment

• Keeps working areas neat, orderly and clutter-free, including the hallways.
• Protects the physical environment and equipment from damage and theft.

Other Functions and Responsibilities

Duties listed in this section are not essential or intrinsic to the job but are performed at times.

• Performs other duties as assigned.

Populations Served

Employees who routinely provide direct patient care require a statement concerning Populations Served Competencies.

Medication Access and Storage

The “Medication and Auxiliary Staff Competency” must be successfully completed for Level I, Level II or Level III staff PRIOR to performing duties requiring medication access.

Qualifications

Required Qualifications

• At least 1 year working as an ED Tech or EMT.
• Prior experience as a PCA or PCT in a high-volume department.
• GED or HS graduate.
• Current BLS certification.
• Ability to work effectively within a team.
• Ability to satisfactorily perform job duties as defined in the job description.
• Willingness to be taught/learn new skills.
• Ability to understand and communicate effectively in English, both orally and in writing.
• Ability to perform basic arithmetic computations (addition and subtraction).
• Ability to organize and effectively set priorities.
• Ability to carry out duties of first responder in emergency situations.
• Basic computer skills.
• This position requires flexibility to orient and work at all UCSF Medical Center locations.

Preferred Qualification

• Knowledge of medical terminology appropriate to the responsibilities of the job is preferred.
• 3 years ED tech experience preferred.
• Phlebotomy license preferred.
• EMT/paramedic training or nursing student who has completed med-surg rotation preferred.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.