Part-time office assistant (child care substitute agency)

This role acts as direct support to the Owner and helps keep the office running smoothly. The ideal candidate is organized, professional, and comfortable handling a variety of administrative and customer service tasks. This position will also occasionally step in as a childcare substitute when additional support is needed.

Responsibilities

• Answer incoming phone calls from childcare providers and staff
• Respond to company emails and general inquiries
• Schedule interviews for prospective substitute staff
• Maintain and update company records and CRM
• Communicate with clients requesting substitute teachers
• Support substitute staff with scheduling and job assignments
• Occasionally work as a childcare substitute when coverage is needed
• Assist with other administrative tasks to support daily operations

Requirements

• Strong communication and customer service skills
• Organized and detail-oriented
• Ability to multitask and manage multiple responsibilities
• Basic computer skills (email, spreadsheets, scheduling platforms)
• Reliable transportation
• Childcare experience preferred but not required
• Bilingual (Spanish & English) is preferred

Benefits

N/A