Operations Manager – Behavioral Health | AWA North Carolina

Mooresville, NC | On-Site | Full-Time | Monday–Friday, 11 AM–7 PM | $65,000/year

Build something meaningful. Lead with purpose!

Adolescent Wellness Academy (AWA) is opening our first North Carolina clinic in early 2027, and we're looking for an Operations Manager to join our founding team!

AWA provides Joint Commission-accredited PHP and IOP mental health care for teens ages 13–17 and their families.

You'll lead daily program operations, support your team, manage schedules and workflows, and create a safe, structured environment where teens and families thrive.

What You'll Do

• Program Operations: Oversee daily PHP/IOP operations, scheduling, and program workflows.
• Team Leadership: Hire, train, supervise, and coach the operations team.
• Scheduling & Coordination: Manage staffing, coverage, attendance, census, and intake coordination.
• Client Experience: Support behavioral needs, de-escalation, and a safe, structured environment.
• Compliance & Safety: Monitor documentation, incident reporting, and regulatory standards.
• Collaboration: Partner with clinical leadership, therapists, admissions, and families.
• Facility Management: Coordinate supplies, facility needs, and administrative operations.

What You Bring

• 2+ years in education, youth services, behavioral health, or operations leadership.
• Supervisory experience with strong coaching and accountability skills.
• Excellent organization, communication, and problem-solving abilities.
• Confidence navigating behavioral challenges and shifting priorities.
• Strong attention to documentation, safety, and compliance.
• Bachelor's degree preferred; equivalent experience considered.
• Ability to pass required background and drug screening.
• On-site availability, Monday–Friday, 11 AM–7 PM (fixed schedule).

What We Offer

$65,000/year · Medical, Dental & Vision · PTO & Holidays · 401(k) · Professional Growth

Why AWA?

Great care starts with great people and great leadership!

Join our founding North Carolina team and help build a supportive environment where employees thrive and teens and families receive exceptional care.

North Carolina, we're building our village! Ready to grow with us? Apply today!

Learn More: Adolescent Wellness Academy