On-premise operations manager

Superior Skilled Trades, a leader in workforce solutions, is seeking an On-Premise Manager to oversee temporary workforce operations in Richmond, TX. This role will serve as the primary onsite leader, ensuring seamless workforce management while building and maintaining strong client relationships.

Fulltime, Internal Position: Onsite Manager / On-Premise Manager

Location: Memphis, TN

Salary: $90,000-95,000/yr, plus up-to additional 20K in total annual bonus

What You’ll Do

• Be the face of SST on the ground, managing daily operations and driving success in partnership with the client
• Lead all onsite workforce operations, ensuring staffing levels meet client expectations and contractual obligations
• Act as the main client liaison – building trust, managing expectations, and providing real-time solutions
• Conduct onsite interviews and selection processes to ensure the highest quality workforce
• Partner with internal recruiters and managers to deliver timely and effective staffing solutions
• Oversee compliance, timekeeping, safety standards, onboarding, and employee relations for contract employees
• Resolve workplace issues promptly, handling investigations, disciplinary actions, and performance management
• Identify and implement process improvements that enhance client satisfaction and workforce efficiency

Qualifications

• 5+ years of experience in workforce management, onsite staffing, or client account management (skilled trades staffing strongly preferred)
• Extreme motivation, engagement, and drive to perform at a high level in a dynamic and active environment
• Proven ability to manage large-scale onsite operations with direct client interaction
• Experience conducting interviews and managing high-volume hiring in fast-paced environments
• Strong problem-solving, communication, and leadership skills
• Ability and willingness to be flexible, pivot, and change course when necessary
• Proficiency with ATS, CRM, and Microsoft Office Suite

Why Join SST?

• Competitive base salary plus quarterly incentive bonuses
• Full benefits package (medical, dental, vision, PTO, 401k)
• Career growth opportunities in a rapidly expanding company
• Supportive and dynamic team culture