Job Description: Office Manager

Position Overview:

We are looking for an organized and experienced Medical Office Manager to help run our diagnostic medical imaging facility in New Rochelle. As a Medical Office Manager, your main job will be to handle administrative tasks and ensure everything in the office is running efficiently. You'll need to have good leadership skills and know a lot about how medical offices work to make sure our patients receive the best care possible.

Responsibilities:

1. Administrative Management:

• Supervise and guide administrative staff like receptionists and patient navigators
• Collaborate with clinical leads to oversee and manage radiologic technical staff
• Work with Scheduling Department to make sure patient appointments are scheduled properly and keep track of patient records.
• Create and follow office policies to make sure we meet all the rules and regulations.
• Take care of office supplies, equipment, and medicines by ordering them when needed.
• Make sure all the office equipment and software are working properly.
• Work with Marketing to create collateral to support center outreach to providers and patients

2. Financial Management:

• Keep an eye on the financial side of the medical office, like managing labor, claim audits, and supply orders.
• Work with the Billing Department to make sure codes are accurate and claims are submitted on time.
• Prepare commentary for financial reports and analyze the office's finances to find ways to save money.
• Develop strategies to make sure we get maximize cash flow and spend money wisely.
• Stay updated on how insurance companies and billing rules work.

3. Human Resources Management:

• Hire, train, and manage the administrative and technical staff, and help them grow professionally.
• Evaluate their performance and give them feedback to make sure they do their best.
• Lead process to create schedules for the staff and make sure there are no problems when someone is on vacation.
• Encourage teamwork and open communication among the staff.

4. Quality Assurance and Compliance:

• Follow the rules and regulations set forth by CMS, ACR and other governing and accrediting bodies.
• Improve the quality of our services and find ways to make patients happier.
• Handle any complaints from patients and make sure they are resolved quickly and with care.
• Work with the staff radiologists and staff to have consistent and high-quality care.

Requirements:

MUST HAVE RADIOLOGY EXPERIENCE

• Preferred candidates will have a bachelor's degree in healthcare administration, business management, or a related field.
• Experience working as a medical office manager or in a similar role in healthcare is a plus.
• You should know a lot about medical office operations, regulations, and billing procedures.
• Being a good leader and motivating your team is important.
• You should be organized and able to solve problems efficiently.
• Knowing how to use computer systems and electronic health records is important.
• Having good communication skills to talk to staff, patients, and others is crucial.
• Being responsible and keeping confidential information private is a must.
• Keeping up with the latest trends and practices in healthcare is important.