Job Title: Office Administrator

Department: Tire and Brake Shop

Reports To: Accountable Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Duties and responsibilities include, but are not limited to:

1. Process data into the computer system (CM Projects, Billing Sheets, etc.)
2. Maintaining the Repair Station office and records for all work accomplished.
3. Review each CM Project for completeness of work steps, signatures, and accuracy of data.
4. Ensure that paperwork is accurate, legible, and accounted for at all times.
5. Interface with the Records Department to ensure the accuracy of all scanned documents and accurate component status in the AMOS system.
6. Setting up the customer's work order requests and maintaining a link between the customer and Repair Station during the work process.
7. Prepare customer billings invoices and perform accounting reconciliations.
8. Keep the office environment clean and organized at all times.
9. Perform any other functions as necessary related to the Repair Station as directed by the Accountable Manager.

QUALIFICATIONS:

To perform this job successfully, an individual must satisfactorily perform each essential duty. The requirements listed above represent the knowledge, skills, and/or abilities required.

EDUCATION AND/OR EXPERIENCE:

High school graduate; some college and/or technical school desirable. Computer knowledge of MS Office Components, Adobe Acrobat. Accounting Programs.

LANGUAGE SKILLS

Ability to read, write, and understand spoken and written English. Ability to write routine reports and correspondence. Ability to give verbal and written directions to assigned staff.

PHYSICAL DEMANDS

The physical demands described here are representative of those required of an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to reach with hands and arms, stand, walk, talk or hear, and use hands to finger, handle, feel, or operate objects or controls. The employee is occasionally required to sit, climb or balance, stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move more than 50 pounds.

TECHNICAL SKILLS:

• Working knowledge of personal computers, keyboards, and various software programs.

OTHER SKILLS AND ABILITIES:

• Must have reliable transportation to work.
• Must be able to pass a pre-employment drug test and background check.
• Strong interpersonal skills.
• Good verbal and written skills.
• Proven organizational skills.
• Ability to prioritize and work with limited supervision.
• Good presentation skills.
• Ability to explain how and why specific conclusions were reached.
• Ability to maintain confidentiality.
• Ability to work well under pressure and to remain flexible to changing schedules and demands.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.