Mobis parts operations team - senior analyst (freight forwarding)

About GLOVIS America Inc. GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers' products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Summary

The Senior Analyst position is responsible for resolving transportation exceptions and service disruptions, conducting operational analysis and advanced performance reporting, and supporting data integrity and transportation accounting preparation activities. Success in the role requires strong analytical abilities, advanced Microsoft Excel skills, knowledge of transportation operations, and the ability to independently investigate and resolve operational issues.

Responsibilities

• Investigate and resolve transportation exceptions, service disruptions, and shipment delays.
• Coordinate and execute recovery actions to minimize operational impact and service interruptions.
• Analyze transportation performance data to identify trends, recurring issues, and operational risks.
• Validate operational data integrity and correct discrepancies affecting reporting accuracy.
• Develop and maintain advanced operational reports and analytical tools.
• Support carrier, customer, and PDC inquiries requiring detailed operational research and resolution.
• Identify root causes of recurring transportation issues and recommend corrective actions.
• Prepare supporting documentation and analysis required for transportation accounting activities.
• Assist with KPI reporting enhancements and reporting automation initiatives.
• Support onboarding and knowledge transfer activities for team members.
• Participate in continuous improvement projects and operational reviews.
• Assist with system testing and process implementation activities.

Compensation Range

$54,784 - $59,765 Per Year (Subject to Compensation Study Upon Candidate Selection)

Benefits of working at GLOVIS America Inc.

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*

*Benefits may vary by location. All benefits pursuant to Company policy

Skills

• Transportation exception management
• Customer and carrier issue resolution
• Transportation reporting and data analysis
• Root cause analysis and problem-solving
• Excellent written and verbal communication skills
• Intermediate Microsoft Excel (formulas, lookups, Pivot Tables)

Education & Experience

Required Qualifications

• High School Diploma/G.E.D.
• 1-2 years of Drayage, Freight Forwarding, Logistics experience

Preferred Qualifications

• Bachelor's Degree
• 2-5 Years of Supply Chain Management experience
• 1-3 years supervisory experience

Glovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.

Physical Requirements

Ability to sit in front of a desk and/or in front of the computer for long periods. Repetitive use of hand/grasping product, writing, and typing. Stand/walk. Carry/lift up to 20 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Typical office environment with low-level noise exposure. This position will be located in Duluth, CA. * Please note this position is expected to be relocating to the Buckhead area in early fall.