Valley of the Sun Jewish Community Center

Valley of the Sun Jewish Community Center

·2 days ago

Membership manager

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Location

onsite, Scottsdale, AZ, United States

Commitment

Full Time

Level

Junior (<2 years)

Required skills

Customer ServiceCommunicationPoint of SaleComputer SkillsMembership ManagementConflict ResolutionInterpersonal SkillsTelephone Etiquette

Job Description

This position is a customer service position responsible for staffing the Welcome Desk and assists in providing the best Member Experience. Engage, Exceed Expectations and Excellence is what we do!

RESPONSIBILITIES AND DUTIES:

  • Greet all members and guests enthusiastically and professionally in person and by telephone
  • Engage with all members throughout their shift
  • Check in members guests according to procedures
  • Accepting payments for services at POS computer
  • Making reservations in UPace
  • Answering the telephone and directing calls to the proper person
  • Assist members by being knowledgeable of all departments, services, community/campus programs and events
  • Keep membership director abreast of all customer service issues and concerns
  • Give tours and process membership applications
  • Additionally, any responsibility that would be required to maintain effective member relations; issuing photo ID cards, addressing membership inquiries, keeping surrounding area organized and other duties as assigned

Ready to join the team?

Apply now

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