Medical Records Clerk - TriHealth Heart Institute

Join the TriHealth Heart Institute and make a meaningful impact behind the scenes of exceptional patient care. As a Medical Records Clerk, you'll help ensure patient information is organized, accurate, and accessible while supporting a collaborative team dedicated to heart health. This is a great opportunity for a detail-oriented professional who enjoys staying organized, providing excellent service, and contributing to a mission-driven healthcare environment.

Join TriHealth and build a meaningful career while making a difference in the lives of patients, families, and the communities we serve. As one of the region's leading healthcare systems, TriHealth offers opportunities for professional growth, career advancement, and continuous learning in a collaborative, patient-centered environment. Our team members are empowered to bring their expertise, compassion, and innovation to work every day while enjoying competitive benefits and a culture that values wellbeing, inclusion, and excellence.

Apply today and grow your career with a team that truly values you.

Location:

3219 Clifton Ave. Cincinnati, OH 45220

Work Schedule:

• Full time (40 hours weekly)
• Monday - Friday
• No weekends or holidays!

Incentives & Benefits:

In addition to a comprehensive benefits package—including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement—this role offers competitive pay based on education level and experience. Please view our benefits page here.

Job Requirements:

• High School Diploma or GED (Required)
• Basic computer, keyboard skills
• Good communication skills
• Ability to sort and file alphabetically, numerically, and chronologically

Job Overview:

This position performs all clerical functions necessary to organize, maintain and use patient records. One may specialize in one or more of the standard functions listed below. Specific assignments will vary from day to day based on the needs of the department.

Job Responsibilities:

• Completes daily work report in order to account for productive hours and contributes to work standards and budgeting of the department.
• Displays quality and quantity in daily work while focusing on completing assignments in an accurate and efficient manner.
• Files lab slips, x-ray reports, consult letters and all other correspondence in patient charts.
• Find charts for correspondence in the "Find Box" and put on the proper physician's desk with correspondence on top of the chart.
• Medical Record staff will maintain clean, safe and organized workspace and environment.
• Open and distribute incoming mail and faxes.
• Will serve as resource to all form personnel to include training of various forms and assist in backlog for other centers.

Working Conditions:

• Bending -
• Climbing - Rarely
• Concentrating -
• Continuous Learning -
• Hearing: Conversation - Consistently
• Hearing: Other Sounds - Frequently
• Interpersonal Communication -
• Kneeling - Occasionally
• Lifting 50+ Lbs. - Rarely
• Lifting <50 Lbs. - Occasionally
• Pulling - Rarely
• Pushing - Occasionally
• Reaching - Rarely
• Reading -
• Sitting - Consistently
• Standing - Rarely
• Stooping - Occasionally
• Talking - Consistently
• Thinking/Reasoning -
• Use of Hands - Consistently
• Color Vision - Occasionally
• Visual Acuity: Far - Frequently
• Visual Acuity: Near - Consistently
• Walking - Frequently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

• Serve: ALWAYS… Welcome everyone by making eye contact, greeting with a smile, and saying "hello" Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist Refrain from using cell phones for personal reasons in public spaces or patient care areas
• Excel: ALWAYS… Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met Offer patients and guests priority when waiting (lines, elevators) Work on improving quality, safety, and service
• Respect: ALWAYS… Respect cultural and spiritual differences and honor individual preferences. Respect everyone’s opinion and contribution, regardless of title/role. Speak positively about my team members and other departments in front of patients and guests.
• Value: ALWAYS… Value the time of others by striving to be on time, prepared and actively participating. Pick up trash, ensuring the physical environment is clean and safe. Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
• Engage: ALWAYS… Acknowledge wins and frequently thank team members and others for contributions. Show courtesy and compassion with customers, team members and the community

Careers at TriHealth are diverse. From clinical to administrative, sales to service, our team members contribute skills that are as varied as the services we offer and the people we serve. As an employer, TriHealth demonstrates the organization's values by offering comprehensive benefits packages, competitive wages, and milestone recognition.

Explore our career options to help you determine the type of job best for you as well as help narrow your search within our website. We look forward to you joining the TriHealth family!